Intuitive Surgical, Inc

Warehouse Supervisor

Intuitive Surgical, Inc$75K — $95K *
Healthcare
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience, with 5-7 years in manufacturing or RMA operations, ideally in large capital equipment or medical device sectors.
  • Proficient with personal computers and SAP; familiarity with Microsoft Office, MRP systems, and experience with QAD and Agile preferred.
  • Strong supervisory skills in fast-paced manufacturing contexts.
  • Knowledgeable in Kanban systems, kitting, and Lean material flow practices.
  • Detail-oriented with a focus on precision and thoroughness.
  • Demonstrated success in leading teams to achieve ambitious goals.

Responsibilities

  • Ensure 3PL staffing meets ISI operational requirements and quality standards.
  • Maintain documented procedures for receiving, material movement, and storage.
  • Ensure compliance with SOX and regulatory controls for inventory and shipping accuracy.
  • Analyze and resolve issues regarding storage quantities and shipped materials.
  • Apply Lean practices to optimize operational efficiencies, including waste reduction and capacity management.
  • Manage optimal inventory levels to meet production demands while minimizing backorders and overstock situations.
  • Drive continuous improvement with production planning to optimize value streams.

Benefits

  • Market-competitive compensation packages, including base pay, incentives, and equity.
  • Career development opportunities with potential for advancement depending on performance and business needs.
  • Comprehensive health and wellness programs that may include mental health resources.
  • Flexible job duties as the facility ramps into full production, allowing for adaptability in role.
  • Possibility of additional support from a collaborative team environment.
Full Job Description
Job Description

Primary Function of Position:

Achieve given team performance goals for Warehouse operations. The goals will include inventory management, receiving, and materials movement-related metrics. This position is responsible for overseeing personnel, administration of the warehouse operations, and inventory management functions related to receiving, warehouse, WIP, and pack-out activities.

Roles & Responsibilities:
  • Ensure 3PL provider has appropriate staffing levels of warehouse personnel to support ISI business requirements, follows ISI handling procedures, meets high-quality standards, production schedules, operations dept goals, and productivity requirements
  • Maintain documented procedures to define Receiving, Material Movement and Storage, Kitting, and Shipping roles and responsibilities
  • Maintain data compliant with SOX and regulatory controls, including records for timeliness and accuracy of Inventory, Receiving, and Shipping.
  • Analyze and correct issues related to FG and NPI storage quantities and shipped material.
  • Optimize operational efficiencies through the application of Lean practices, which include (but are not limited to):
    • Capacity management and analysis of workloads
    • Identification and elimination of waste in all Warehouse operations
    • Development of carrier and supplier community activities that support internal flow improvements
    • Provide vision and direction to the workgroup and drive training to Lean Material flow practices.
  • Ensure optimal inventory levels of commodities are maintained to meet production requirements. Drive Planning and Purchasing to reduce both backorder and overstock situations.
  • Ensure that company procedures, including SOX and FDA requirements, are understood and adhered to.
  • Responsible for managing employee training record completion and status
  • Evaluate and provide annual performance feedback to direct reports and interim counseling to ensure performance criteria are met.
  • Implement Short-Term Problem Containment and Long-Term Corrective Action for Shortages and Missed Shipments
  • Drive continuous improvement of current systems and processes and work closely with production planning and management to optimize the value stream opportunities.
  • Responsible and accountable for Cycle Counts of required locations per published schedules.
  • Performance to Budget
  • Interface with and support: manufacturing, quality control, finance, planning, field service, and order management


Qualifications

Skills, Experience, Education, & Training:
  • Bachelor's degree and /or equivalent applicable work experience. Minimum of 5-7 years experience in Manufacturing and/or RMA operations, preferably in large capital equipment or medical device industry.
  • Proficient in the use of personal computers and SAP to perform daily work. Familiar with the Microsoft Office suite of programs and MRP systems. QAD and Agile experience preferred.
  • Proven track record of being an effective Supervisor in a fast-paced manufacturing company
  • Demonstrated knowledge of Kanban systems, kitting, and other Lean material flow practices.
  • Demonstrates concern for precision and thoroughness.
  • Proven ability to consistently lead a team to achieve stretch goals and objectives.
  • Ability to provide positive direction by encouraging peers to commit to high quality and performance standards.
  • Ability to handle multiple tasks and projects successfully.
  • Superb communication skills, including written and verbal instruction
  • Effectively manages task breakdown, helps keep individual contributors on task, player-coach, and can step in and perform complex tasks.
  • In-depth knowledge of inventory control systems and processes and root cause analysis.
  • Expert knowledge of safety requirements and material handling equipment operation.
  • Knowledge of WMS systems is a plus.
  • Ability to be flexible in job duties as new facility ramps up into full production


Additional Information

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19. Details can vary by role.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate's experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate's qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target compensation ranges are listed.

About Intuitive Surgical, Inc

Intuitive Surgical, Inc. is an American corporation that develops, manufactures, and markets robotic products designed to improve clinical outcomes of patients through minimally invasive surgery, most notably with the da Vinci Surgical System. The company is part of the NASDAQ-100 and S&P 500. Intuitive Surgical has installed more than 5,000 surgical systems worldwide, and has more than 4,000 employees.
Learn more about Intuitive Surgical, Inc
Size
9,793 employees
Market Cap
$93.6 billion
Industry
Net Income
$1 billion
Founded
1999
5 Year Trend
+16.1%
Revenue
$4.3 billion
NASDAQ

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