Warehouse Operations Manager

Ruan

$80K — $95K *
Transportation
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Business, Transportation, Logistics, Manufacturing, or Engineering required.
  • 10+ years of experience in managing and leading teams in Manufacturing and/or Warehousing environments.
  • Strong leadership and staff development experience is essential.
  • Direct experience with Lean or Six Sigma methodologies is highly desirable.
  • Experience with system integration or implementation using TMW, SAP, OTM, or Red Prairie software is preferred.
  • Excellent communication skills for effective relationship management with customers and team members.

Responsibilities

  • Supervise and lead a team to foster effective communication, recruitment, training, and succession planning.
  • Develop and implement strategies for operational and financial performance goals.
  • Administer procedures for shipment verification and warehouse inventory management.
  • Work with supervisors to create an annual operating budget supporting exceptional customer service.
  • Build and nurture relationships with internal and external customers, representing the Ruan management team.
  • Drive business growth and profitability through customer acquisition and retention efforts.
  • Direct the implementation of continuous improvement initiatives and compliance processes, optimizing workflow.

Benefits

  • Medical, Dental, and Vision insurance.
  • Disability and Life insurance coverage.
  • 401(k) retirement plan benefits.
  • Paid Time Off for work-life balance.
Full Job Description
Manages and coordinates storage and distribution activities to ensure maximum utilization of facilities. Responsible for the overall management, administration and evaluation of warehouse operations. This position is ultimately responsible for business retention, revenue growth and customer satisfaction.

Responsibilities:
  • Supervise and provide leadership to build and maintain a strong team through effective communications, recruiting, training, coaching, counseling, appraising, rewarding, developing, and succession planning. Carry out supervisory responsibilities in accordance with the organization's policies and applicable laws.
  • Develop and implement strategy to achieve operational and financial performance expectations. Develop and direct execution of Key Performance Indicators targets as measured against customer and company goals.
  • Administer operational procedures for activities such as verification of incoming and outgoing shipments, handling and disposition of materials and keeping warehouse inventory current. Responsible for the financial performance of warehouse and/or assigned areas. Identify and implement revenue and cost savings efficiencies.
  • Work with Warehouse Supervisors and direct reports in the completion of an annual operating budget, which provides the expenditures necessary to support our staff in the delivery of outstanding customer service while achieving our targeted return on investment.
  • Build and develop business relationships with both internal and external customers. Act as a representative of Ruan management team to the customer. Collaborate to achieve optimal solutions.
  • Increase business and profitability through new and existing customers. Visit potential new customers with the sales team as a knowledgeable member of the Ruan operations team
  • Direct and monitor continuous improvement efforts. Plan and direct the implementation of new systems, processes, and procedures including technology and compliance initiatives. Ensure effective and efficient workflow and communications processes are in place.
  • Ensure a positive safety attitude and environment exists within the warehouse operations.


Job Requirements/Minimum Qualifications:

Education: Bachelor's Degree in Business, Transportation, Logistics, Manufacturing, or Engineering required

Experience: 10+ years of experience managing and leading teams, primarily in a Manufacturing and/or Warehousing environment with proven ability in problem solving, team building and decision-making

Required Knowledge, Skills, and Abilities:
  1. Candidates must have strong leadership skills and staff development experience, consisting of development, coaching and overall management is required.
  2. Direct experience in process improvement using Lean or Six Sigma methods strongly desired.
  3. Preferred candidates will have experience with system integration and/or implementation with working knowledge using TMW, SAP, OTM or Red Prairie software
  4. Must have excellent communication skills, and must be able to maintain and develop solid working relationships with onsite customer and team members

Benefits:
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.

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