DHL Group

Warehouse Operation Supervisor

DHL Group$68K — $91K *
Miami, FL 33186In-Person
Transportation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA/BS preferred or at least 2 years of supervisory experience in logistics/transportation.
  • Exceptional communication skills in verbal, written, and presentations.
  • Comprehensive knowledge of distribution methods and warehouse operating procedures.
  • Strong technology skills with WMS and barcode scanning tools.
  • Proficiency in Microsoft Office Suite, including Excel and Word.
  • Demonstrated leadership and team-building abilities with experience in driving KPIs.
  • Experience in a unionized environment and familiarity with multimodal logistics is preferred.

Responsibilities

  • Manage and oversee warehousing tasks including shipping, receiving, and inventory management.
  • Provide customer support for logistics and coordinate material transportation.
  • Ensure safety and security practices for inventory and staff in the warehouse.
  • Develop, recommend, and implement process improvements for customer service delivery.
  • Track and ensure Key Performance Indicators (KPIs) and budget targets are met.
  • Supervise, coach, and develop unionized staff, including performance management.
  • Handle grievance administration and conflict resolution in accordance with policy.

Benefits

  • Competitive base salary with potential performance-based incentives.
  • 401(k) match of $1-for-$1 up to 4% and an additional 2% annual contribution.
  • Opportunity to purchase company shares at a discount through a stock purchase plan.
  • Comprehensive medical coverage, including preventive and inpatient/outpatient services.
  • Optional vision and dental coverage for various services and preventive care.
  • Paid time off including holidays and accrued vacation/sick days.
Full Job Description
Job Title: Warehouse Operation Supervisor
Job Location: Miami, Florida

Key Responsibilities :
  • Manages, oversees, and performs supervisory tasks associated with warehousing and distribution including: picking, packing, shipping, receiving, labeling, kitting, loading/unloading, putting-away, cycle and wall to wall counting, customs control, inventory auditing and inventory management and control. Will manage the use of material handling equipment such as pallet movers, standup forklifts, swing-reach trucks, and order pickers
  • Provides customer support for logistics problems. Coordinates transportation of customer materials to and from the Hub/Gateway facility. Manages inbound shipment receipt and inventory control, warehousing, customs control, and outbound shipment preparation and dispatch
  • Assumes responsibility for good working practices, safety, and security for customer inventory and warehouse staff
  • Coordinates with station, regional management and service centers regarding development and retention of customer base. Develops, recommends and implements process and procedure improvements for service delivery to the customer. Provides customized solutions for customers in the areas of warehousing, inventory control and analysis, transportation, and technical support
  • Responsible for the Key Performance indicators and ensures budget targets are met
  • Supervises unionized staff; responsible for hiring, coaching, training, and developing subordinate staff. Assigns work, sets completion dates, reviews work, and manages performance in accordance with organizational policies, procedures, and performance management processes
  • Additional responsibilities include grievance administration, conflict resolution, mentoring and consistent application of disciplinary actions in accordance with Company policy or CBA (if applicable)
Skills / Requirements :
  • BA/BS preferred or minimum of 2 years supervisory experience within the logistics / transportation industry
  • Exceptional communication skills (verbal, written, and presentations)
  • Comprehensive knowledge of distribution methods and standard warehouse operating procedures
  • Demonstrated ability to apply technology-operating tools (WMS-Barcode Scanning, Track & Trace)
  • Strong computer skills: Microsoft (i.e. Excel, Word, PowerPoint, & Outlook)
  • Demonstrated leadership ability to include driving KPIs, employee engagement / team building. Strong ability to develop, coach, train, and mentor staff to success
  • Previous supervisory experience in a Unionized environment is preferred
  • Multimodal experience preferred (i.e. Ocean, Air, Import, Export, TL, LTL)
  • Basic knowledge of Cargo Wise system is preferred
Pay Range: $68,722.50 - $91,630.00+ (Based on Experience)

Benefits (All Non-Union Employees)

* Compensation: Competitive base salary plus role dependent performance-ba sed incentives.
* 401(k) Match: $1-for-$1 match up to 4% quarterly + 2% annual base contribution.
* Stock Purchase Plan: Ability to purchase Deutsche Post AG shares at a discounted rate.
* Medical: Comprehensive plans covering preventive care, inpatient/outp atient services, and prescriptions.
* Vision: Optional coverage for exams, frames, and contacts.
* Dental: Optional coverage for preventive, basic, and major services.
* Paid Time Off: 7 major holidays, 8 floating holidays, and accrued vacation/sick days.

References

Visible links
1. https://www.lo gi stics.dhl/us-e n/ home/careers.h tml

About DHL Group

DHL Group is a German multinational package delivery and supply chain management company. It is part of the larger Deutsche Post DHL Group. DHL operates in over 220 countries and territories worldwide, making it the most international company in the world. With a workforce exceeding 550,000 employees, DHL is one of the largest employers in the world.
Learn more about DHL Group
Size
550,000 employees
Industry
Founded
1969

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