Bachelor's Degree in Supply Chain, E-Commerce Management, or related field.
At least 1 year of inbound management experience in a small item e-commerce warehouse or 3PL warehouse.
Familiar with WMS receiving and putaway logic.
Strong multitasking abilities for handling peak receiving periods.
Fluent in both English and Mandarin.
Working visa sponsorship available for qualified employees.
Responsibilities
Manage a small inbound team, overseeing staffing, training, and task assignments.
Coordinate with customers on delivery schedules, ensuring timely putaway of goods.
Supervise quality inspections and label checks to maintain inventory standards.
Guide the team in sorting and categorizing mixed arrivals based on client identifiers.
Generate various reports on inbound performance and quality issues.
Provide real-time updates to e-commerce clients on inbound statuses.
Ensure accurate data entry for receiving and putaway processes.
Benefits
401(k) match
Paid Time Off
Sick Leave
Dental insurance
Health insurance
Vision insurance
Full Job Description
[Responsibilities]
Leadership and Team Management: Manage the small item inbound team (receiving clerks, putaway clerks, quality inspectors), responsible for staffing, training, and daily task assignment.
Performance Enhancement: Coordinate with customers on delivery appointments, oversee rapid counting and system receiving, ensuring that goods are put away within the committed timeframe without backlogs.
Operational Oversight: Supervise piece-by-piece quality inspection of small items and label verification to prevent defective inventory from entering the sellable area.
Schedule Management: Coordinate the handling of mixed arrivals from different clients, guiding the team to quickly sort, categorize, and put away items based on client identifiers.
Reporting: Generate inbound timeliness reports, putaway accuracy reports, quality inspection issue classification statistics reports, and replenishment feedback for suppliers/clients.
Customer Service Excellence: Provide real-time inbound status updates to e-commerce clients.
Security and Integrity: Ensure real-time and accurate entry of receiving and putaway data, providing a foundational guarantee for front-end inventory visibility.
[Qualifications]
Educational Background: Bachelor's Degree in Supply Chain, E-Commerce Management, or related field.
Professional Experience: At least 1 year of inbound management experience in a small item e-commerce warehouse or 3PL warehouse, with experience handling mixed arrivals from multiple clients and multiple SKUs.
Industry Expertise: Familiar with WMS receiving and putaway logic; understand common barcode and packaging requirements of e-commerce platforms.
Leadership Skills: Strong multitasking abilities; able to effectively handle peak-period receiving pressure.
Language Proficiency: Fluent in both English and Mandarin.
**Working Visa sponsorship is available for qualified employees.
