VTOC Operations Specialist

D2 Technical Services

$105K — $115K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Audio Visual Technology, Electrical Engineering, or equivalent experience
  • 5+ years of experience in AV systems design, installation, and maintenance
  • Experience with AV network protocols and IP-based AV systems
  • Proficiency in AV system design software (e.g., AutoCAD, Visio)
  • Excellent troubleshooting skills for complex AV issues
  • Ability to prioritize and manage multiple projects in a fast-paced environment
  • Willingness to provide occasional after-hours support for critical AV systems

Responsibilities

  • Design and implement AV systems including video conferencing, digital signage, and presentation systems
  • Install, configure, and maintain AV equipment such as projectors, displays, and sound systems
  • Troubleshoot and resolve complex AV issues in a timely manner
  • Manage AV network infrastructure and ensure integration with existing IT systems
  • Plan and execute AV system upgrades and migrations
  • Provide training to end-users on AV equipment and best practices
  • Stay current with emerging AV technologies and recommend improvements to existing systems

Benefits

  • Health/Dental/Vision insurance
  • 401(k) matching
  • Accrued PTO
  • Short Term/Long Term Disability and Life Insurance
  • Referral Bonuses
  • Professional development reimbursement
Full Job Description
**ACTIVE TS/SCI SECURITY CLEARANCE REQUIRED**

Deliver simple solutions to complex problems as a VTOC Operations Specialist. Here, you'll tailor cutting-edge solutions to the unique requirements of our clients. As VTOC Operations you will help ensure today is safe and tomorrow is smarter. Our work depends on a TS/SCI cleared VTOC Operations Specialist joining our team to support our intelligence customer in Springfield, VA.

How a VTOC Operations Specialist will make an Impact

As a VTOC Operations Specialist, you will be responsible for designing, implementing, and maintaining state-of-the-art AV systems. You will work closely with both on-site and remote users to ensure optimal performance of AV equipment, coordinate upgrades, and provide expert support for a wide range of audio-visual technologies.

Key Responsibilities:
  • Design and implement AV systems including video conferencing, digital signage, and presentation systems
  • Install, configure, and maintain AV equipment such as projectors, displays, sound systems, and control systems
  • Troubleshoot and resolve complex AV issues in a timely manner
  • Manage AV network infrastructure and ensure integration with existing IT systems
  • Plan and execute AV system upgrades and migrations
  • Provide training to end-users on AV equipment and best practices
  • Develop and maintain documentation for AV system configuration and processes
  • Collaborate with IT teams to ensure AV systems align with overall technology strategy
  • Manage inventory of AV equipment and coordinate with vendors for procurement and maintenance
  • Ensure AV systems comply with security protocols and accessibility standards
  • Stay current with emerging AV technologies and recommend improvements to existing systems

Required skills:
  • Bachelor's Degree in Audio Visual Technology, Electrical Engineering, or related field, or equivalent experience
  • 5+ years of experience in AV systems design, installation, and maintenance
  • Willing to obtain and maintain a CI Poly
  • Strong knowledge of AV technologies including video conferencing, digital signal processing and control systems
  • Experience with AV network protocols and IP-based AV systems
  • Proficiency in AV system design software (e.g., AutoCAD, Visio)
  • Excellent troubleshooting skills and ability to resolve complex AV issues
  • Security+ certification or ability to obtain within 90 days of hire
  • Ability to prioritize and manage multiple projects in a fast-paced environment
  • Willingness to provide occasional after-hours support for critical AV systems
  • Ability to lift and move equipment up to 50 pounds
  • Comfort working at heights (e.g., on ladders or lifts) for equipment installation

Desired skills:
  • CTS (Certified Technology Specialist) certification
  • Experience with Crestron, Extron, or AMX control systems
  • Knowledge of acoustics and audio system design
  • Familiarity with HDCP, EDID, and other video standards
  • Experience with digital signal processors (DSPs) and audio networking protocols
  • Understanding of AV over IP technologies
  • Familiarity with AV security best practices and compliance requirements

Additional Information
  • Compensation is unique to each candidate and relative to the skills and experience they bring to the position. The salary range for this position is typically $105-$115k. This does not guarantee a specific salary as compensation is based upon multiple factors such as education, experience, certifications, and other requirements, and may fall outside of the above-stated range.
  • Highlights of our benefits include Health/Dental/Vision, 401(k) match, Accrued PTO, STD/LTD/Life Insurance, Referral Bonuses, professional development reimbursement, and more!

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