The Vice President, Strategy and Operations for CenterWell serves as a key member of the CenterWell Leadership Team (CWLT) and is responsible for helping shape and execute the long-term strategy, operating model, and performance agenda for CenterWell. Reporting directly to the President of CenterWell, this executive serves as a trusted strategic advisor, enterprise integrator, and execution leader, driving alignment across CenterWell's businesses to advance Humana's long-term aspirations

This role is accountable for translating vision into enterprise-wide action, ensuring CenterWell operates as a cohesive, high-performing healthcare services organization. The VP leads the development and execution of CenterWell's strategic priorities, oversees operating model design and optimization, advances clinical quality performance across the assets, and drives disciplined execution of transformational initiatives that improve patient outcomes, experiences, and business performance.

As CenterWell continues to evolve as a critical growth platform for Humana, this leader will play a pivotal role in defining how Primary Care, Home Health, Pharmacy, other future care delivery verticals, and enabling functions operate together to deliver differentiated value for patients, providers, and our members.

Key Responsibilities

Enterprise Strategy & Future-State Vision
• Partner with the President of CenterWell and CWLT to define, refine, and execute CenterWell's long-term strategic vision and multi-year growth agenda.
• Lead the annual strategic planning process, translating enterprise priorities into actionable business strategies and measurable outcomes.
• Identify emerging healthcare trends, disruptive market opportunities, and innovations that will shape the future of CenterWell.
• Serve as a strategic thought partner to executive leadership and on matters related to growth, transformation, integration, and value creation.
• Develop and execute strategy projects that relate to CW growth, enablement of key outcomes, and informing key strategic choices for audiences that include the Humana Board, Enterprise Leadership Team, and other senior audiences.

Operating Model Design & Enterprise Integration
• Own the continued evolution and maturation of CenterWell's operating model, ensuring organizational structure, governance, decision rights, capabilities, and accountability mechanisms support future growth and scalability.
• Lead enterprise-wide efforts to simplify operations, eliminate fragmentation, and accelerate collaboration across Primary Care, Home Health, Pharmacy, enabling functions and future CenterWell businesses
• Design and implement governance structures that improve decision velocity, cross-functional execution, and enterprise accountability.
• Drive integration initiatives that unlock synergies across CenterWell businesses and strengthen alignment with Humana's long-term strategy.

Enterprise Strategy Execution
• Establish and oversee CenterWell's execution management system, ensuring key strategic initiatives achieve intended outcomes and business results.
• Monitor progress against strategic objectives, proactively identifying risks and removing barriers to execution.
• Lead enterprise transformation initiatives, including highly visible cross-functional programs with significant operational, financial, clinical, and organizational impact.
• Foster a culture of accountability, transparency, and results orientation across the organization.
• Collaborate the CWLT, Communications, and other key leaders to translate CW strategy into messaging that builds confidence in the future state vision and strategic positioning of CW.

Executive Leadership & Governance
• Serve as a member of the CenterWell Leadership Team, helping drive enterprise decisions, organizational effectiveness, and leadership alignment.
• Lead development of strategic communications, Board materials, investor and executive presentations, and enterprise performance reviews.
• Act as a key liaison between CenterWell, Humana enterprise leadership, and external stakeholders.
• Support leadership team effectiveness, governance, and organizational health to ensure the CenterWell leadership team operates as a cohesive, high-performing executive team.

Clinical Quality & Performance Transformation
• Lead CenterWell's enterprise clinical quality team, ensuring alignment of clinical quality strategies, performance metrics, and improvement initiatives across all lines of business.
• Partner with clinical leaders to identify opportunities to improve patient outcomes, STARS performance, and total cost of care initiatives.

Requirements
• 15+ years of progressive leadership experience in healthcare strategy, operations, transformation, consulting, or provider services.
• Demonstrated experience leading enterprise-wide operating model design, organizational transformation, and strategy execution.
• Deep understanding of value-based care, population health, clinical quality, healthcare services, and integrated delivery models.
• Proven success influencing executive leaders and driving change within large, matrixed organizations.
• Exceptional executive presence, strategic thinking, organizational leadership, and relationship-building capabilities.

The ideal candidate will have deep experience in enterprise strategy planning, with a proven track record of running the strategy planning process on an enterprise scale in a complex, multi-business environment. He/She will have top-tier strategy consulting experience - ideally with several years of experience with a leading strategy consulting firm. Finally, this person will be a strong leader of people with proven success in expanding and elevating the capabilities and performance of the team.

Use your skills to make an impact

Preferred Qualifications
• Well-developed and broad knowledge of the healthcare ecosystem, with a track record of identifying industry, market, and competitor trends
• Proven ability to build high-performing teams by identifying, cultivating, and motivating top talent from inside and outside of the organization
• Experience running portfolio management processes.
• A record of success in facilitating and managing multiple high-profile, high-impact strategy projects end to-end, including allocation and management of resources, setting milestones/timing and scorecards, and holding others accountable
• Strategic thought partnership and ability to learn the businesses, helping to shape multi-year strategies to support overall business growth
• Ability to work through tumultuous or ambiguous scenarios successfully.
• Track record of delivering demonstrated value through strategic initiatives to support the enterprise
• Excellent oral and written communications skills, including the polish, poise, and executive presence that will ensure effective interaction with senior and executive level audiences
• Current or recent experience in a large, highly matrixed company (i.e., Fortune 150), with proven ability to influence leaders and key stakeholders in such an environment
• Highly collaborative mindset and excellent relationship-building skills, including the ability to engage many diverse stakeholders and SMEs and win their co-ownership in the outcome
• Current or recent experience in the healthcare industry or in a Corporate Development leadership role is desirable, but not required - Bachelor's degree Advanced degree (Masters preferred)

Work at Home Requirements: To ensure Home or Hybrid Home/Office employees' ability to work effectively, the self-provided internet service of Home or Hybrid Home/Office employees must meet the following criteria: At minimum, a download speed of 25 Mbps and an upload speed of 10 Mbps is required; wireless, wired cable or DSL connection is suggested. In certain roles, the minimum recommended internet speed required by Humana may not be sufficient for business needs. Humana reserves the right to require associates to upgrade their internet service if necessary. Work from a dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information.

Travel: While this is a remote position, occasional travel to Humana's offices for training or meetings may be required.

Scheduled Weekly Hours

40

Application Deadline: 08-21-2026