Vice President, Revenue Operations
Location

(New York, Chicago)
The Opportunity

The Vice President of Revenue Operations is a critical leadership role responsible for designing and operating the commercial infrastructure that enables predictable, scalable, and profitable growth across Smartly's global business.

Reporting to the Chief Commercial Officer and partnering closely with the CEO, CFO, CRO, Product, Marketing, Customer Success, and Finance Operations leaders, this executive will lead revenue planning, forecasting, commercial systems and governance, business intelligence, systems strategy, and AI-enabled operational transformation.

This leader will serve as the architect of Smartly's commercial operating model, ensuring every part of the revenue organization-from marketing and sales to customer success and partnerships-operates with clarity, accountability, and efficiency.
What You'll Own
Commercial Strategy & Operating Model

• Design and continuously evolve Smartly's global revenue operating model to support growth across enterprise, mid-market, agency, and partner segments.
• Translate corporate objectives into measurable commercial plans, operating rhythms, and execution frameworks.
• Drive annual and quarterly planning processes, including capacity planning, territory design, coverage models, and investment prioritization.
• Partner with executive leadership to identify growth opportunities, risks, and operational improvements.

Revenue Delivery

• Establish leading indicators, KPI frameworks, and executive dashboards that provide real-time visibility into revenue delivery.
• Lead weekly, monthly, quarterly, and annual progress reviews across the commercial organization.
• Improve forecast accuracy and drive accountability across sales, agency, customer success, and partnerships teams.
• Partner closely with FP&A to ensure operational rigor, financial accountability, delivery of FP&A requirements

Revenue Systems & Data Infrastructure

• Own the JBP strategy for Top customers with tracking mechanisms for forward momentum
• Create a unified commercial data architecture that enables trusted reporting and decision-making.
• Drive system scalability, automation, and process standardization across regions and functions.
• Establish best-in-class data quality and operational excellence standards.

AI & Automation Transformation

• Lead Smartly's AI-first approach to revenue operations.
• Identify opportunities to automate workflows, improve seller productivity, accelerate decision-making, and reduce operational friction.
• Partner with Product, Engineering, and Data teams to deploy AI-powered solutions across forecasting, planning, pipeline management, account prioritization, and customer intelligence.
• Establish a culture of continuous operational innovation.

Cross-Functional Leadership

• Act as a strategic partner to Revenue, Finance, Product, Marketing, Customer Success, and Executive Leadership teams.
• Align planning, execution, and measurement across the customer lifecycle.
• Lead and develop a high-performing global Revenue Operations culture.
• Build strong operating discipline while fostering collaboration and accountability.

What We're Looking For
Experience

• 15+ years of progressive leadership experience across Revenue Operations, Business Operations, Commercial Strategy, Sales Operations, Finance, Consulting, or related disciplines.
• Significant experience scaling global B2B SaaS, advertising technology, martech, media technology, or platform businesses.
• Experience operating at executive leadership level with responsibility for commercial planning, forecasting, governance, and performance management.
• Proven track record supporting multi-billion-dollar revenue organizations or hyper-growth technology businesses.
• Deep expertise in forecasting, compensation design, territory planning, pipeline management, and commercial analytics.
• Experience leading large-scale operational transformation initiatives.
• Demonstrated success implementing AI, automation, and advanced analytics to improve business performance.
• Experience managing and developing global teams.

Leadership Attributes

• Strategic thinker with strong commercial acumen.
• Highly analytical and data-driven decision maker.
• Exceptional operator who can translate strategy into execution.
• Strong executive presence and ability to influence senior stakeholders.
• Comfortable navigating ambiguity and leading through change.
• Passionate about building scalable systems, teams, and processes.
• Customer-focused with a growth mindset.

Success in the First 12 Months

• Establish a unified global revenue operating model.
• Improve forecasting accuracy and executive visibility into business performance.
• Modernize quota, territory, and incentive frameworks.
• Create scalable operating rhythms and governance processes.
• Deploy AI-driven productivity initiatives across the commercial organization.
• Strengthen alignment between Sales, Customer Success, Marketing, Finance, and Product.
• Build a world-class Revenue Operations function recognized as a strategic growth partner across Smartly.

Perks & Benefits...

• Five weeks paid time off (PTO), 11 company paid holidays, unlimited sick days
• Generous healthcare packages & mental health benefits
• Monthly wellness benefit and learning reimbursement opportunities
• 401K plus matching & equity grants for all new Smartlies
• Volunteer time off days & company donation matching opportunities
• Choice of computer (MAC or PC)
• And so much more...

The base pay range for this position is as mentioned below per year, plus annual bonus. We take into consideration an individual's background, expertise, and experience in determining final salary. In addition to annual salary, Smartly's total rewards provide employees with stock options, medical/dental/vision insurance, retirement savings benefits, parental leave, 5 weeks vacation, unlimited sick days, life insurance and disability benefits. To learn more visit https://www.smartly.io/careers#our-benefits. This information is provided in accordance with applicable law. Base pay information is based on market location.

Salary in USD: $200,000 - $275,000

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