Citigroup, Inc

VP, Project Management Lead

Citigroup, Inc • $103K — $155K *
Jacksonville, FL 32210Hybrid
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 6-10 years of project management experience, preferably in financial services
  • PMP certification is strongly preferred; Six Sigma experience is a plus
  • Expertise in developing project plans and managing deadlines
  • Strong knowledge of project metrics and data analysis
  • Skilled in root cause analysis for problem identification and solution generation
  • Experience managing project scope and client expectations
  • Proficient in MS Office, MS Project, and VISIO

Responsibilities

  • Manage multiple large-scale projects/accounts/campaigns simultaneously
  • Inspire and align project teams towards shared goals
  • Organize challenges effectively to drive business results
  • Create project plans using best practice PMO methodologies
  • Represent the business and drive project results
  • Collaborate with Product, Technology, and Operations on project scope
  • Prepare and maintain precise progress reports and risk assessments
  • Enhance team skills and practices through lessons learned reviews
  • Manage stakeholder communications and expectations proactively
  • Cultivate strong relationships among project stakeholders

Benefits

  • Comprehensive medical, dental, and vision coverage
  • 401(k) retirement plan
  • Life, accident, and disability insurance
  • Wellness programs
  • Paid time off including vacation, sick leave, and holidays
Full Job Description
The VP, Project Management Lead is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:
  • Manages a large multi-faceted project/account/campaign or multiple projects at the same time.
  • Owns project goals leveraging expertise to inspire a sense of shared purpose within the project team.
  • Organizes new challenges and drive business results.
  • Uses best practice PMO methodology to create a project plan to fit the stakeholders/customers' needs and deliver within budget on desired outcomes.
  • Drives end results of the project as a representative of the business.
  • Works closely with the Product, Technology, and Operations to define a project scope and objectives for project members.
  • Prepares, maintains, and submits clear and concise activity/progress reports and time recording/management reports.
  • Assesses project risk potentials and discover potential problems before they occur.
  • Applies a proactive approach in routinely tracking the project participant progress against project goals.
  • Defines, teaches, and enforces the use of good project management practices such as techniques in resolving complex, interdependent activities into tasks and sub-tasks that are documented, monitored and controlled.
  • Identifies and where required amends the approach to the context and constraints of each project.
  • Constantly improving their own and their teams' skills through lessons-learned reviews at project completion.
  • Possess the knowledge, skills and experience to be able to recognize when problems surface or potential problems are looming.
  • Articulates problems, bring the right people together to solve problems and know when the problem has been properly addressed and closed.
  • Promotes partner involvement through effectively communicating project status upward and to the Client.
  • Applies lessons learned from recent projects to future projects.
  • Communicates to all concerned parties project milestones, status updates, as well as any existing or potential customer escalation issues.
  • Proactively follows escalation and change control processes.
  • Owns all management reports on a given engagement.
  • Promotes good working relationships across a project, cultivating the people skills needed to develop trust and communication among all of a project's stakeholders: its sponsors, those who will make use of the project's results, those who command the resources needed, and the project team members.
  • Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.


Qualifications:
  • 6-10 years of project management experience - preferably from a financial services environment
  • PMP certification strongly preferred, Six Sigma a plus.
  • Ability to develop project plans, manage individual deadlines and goals.
  • Knowledge of project metrics, including gathering, reporting, trend analysis, creation, and metrics.
  • Ability to identify issues and problems, generate solutions and choose appropriate alternatives using basic root cause analysis.
  • Manage project scope by assessing requirements changes, determining and conveying impact on budget, time and risk.
  • Manage client expectations, anticipates operational and tactical risks and tracks them; clarify, identify, and track requirements and issues, remove barriers, resolve minor project issues and escalate to immediate manager where required.
  • Proficient in MS Office applications, MS Project, and VISIO.
  • Stays abreast of current industry trends and new technology through professional associations, trade journals, networking, and associated training and seminars.


Education:
  • Bachelor's/University degree, Master's degree preferred


Job Family Group:
Project and Program Management

Job Family:
Project Management

Time Type:
Full time

Primary Location:
Jacksonville Florida United States

Primary Location Full Time Salary Range:
$103,920.00 - $155,880.00

In addition to salary, Citi's offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

Most Relevant Skills
Please see the requirements listed above.

Other Relevant Skills
For complementary skills, please see above and/or contact the recruiter.

Anticipated Posting Close Date:
Jun 11, 2026

About Citigroup, Inc

Citigroup is a financial services holding company that provides financial products and services. The company operates through two segments, Global Consumer Banking (GCB) and Institutional Clients Group (ICG). The GCB segment offers traditional banking services to retail customers through retail banking, commercial banking, Citi-branded cards, and Citi retail services. The ICG segment offers various banking, and financial products and services to corporate, institutional, public sector, and high-net-worth clients. This segment provides wholesale banking products and services, including fixed-income and equity sales and trading, foreign exchange, prime brokerage, derivative services, equity and fixed-income research, corporate lending, investment banking, and advisory services, private banking, cash management, trade finance, and securities services. Citi is committed to sustainability and social responsibility, and the company invests in initiatives that promote economic progress.

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Join the vibrant team at Citigroup, Inc, a leading global bank, and propel your career into the future. Citigroup offers a plethora of job opportunities that span across various fields and expertise, making it an ideal place for ambitious professionals to thrive.

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Learn more about Citigroup, Inc
Market Cap
$1.3 billion
Industry
Finance & Insurance
Net Income
$89.6 million
Founded
1812
5 Year Trend
+4.6%
NASDAQ
C
* Ladders Estimates

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