Barclays

VP - Product Owner – Fraud Servicing

Barclays$155K — $200K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in product management, especially in Fraud Servicing or related fields.
  • Proficient with case management platforms like Pega and Camunda, and Agile methodologies.
  • Deep understanding of regulatory requirements and compliance standards in Fraud Servicing.
  • Proven track record in designing and delivering enterprise-scale product solutions.
  • Excellent communication skills for effective collaboration with stakeholders.

Responsibilities

  • Define and implement product strategies to drive growth and align with business vision.
  • Lead cross-functional teams to ensure cohesive execution of product goals.
  • Oversee risk management and develop strategies to mitigate potential risks.
  • Manage the entire product development lifecycle from concept to launch.
  • Utilize data-driven insights to assess product performance and optimize strategies.
  • Adopt a customer-first approach in all aspects of product decision-making and strategy.
  • Understand and apply financial concepts to product development decisions.

Benefits

  • Comprehensive medical, dental, and vision coverage.
  • 401(k) retirement plan options.
  • Life insurance and additional paid leave for qualifying situations.
  • Eligibility for incentive awards based on performance.
  • Access to competitive and generous employee benefits.
Full Job Description
Job Description

Purpose of the role

Product Managers are responsible for the leading the strategic focus of the product(s), defining the product vision, market strategy, and competitive analysis. They think about the product's future and how it will evolve over time. They work with various teams, including marketing, engineering, operations, and sales, to ensure everyone is aligned on the product strategy.  They use data and market research to inform their decisions and prioritize product features.

Accountabilities

  • Define Product Strategy: Accountable for defining a product strategy that aligns with business vision, managing capabilities, balancing short-term with long-term goals, ensuring that products meet market demands and drive growth.
  • Cross functional alignment: Leadership of cross functional relationships, working with various cross-functional teams to ensure alignment of product strategy and goals.
  • Risk and Control:  Accountable for overseeing product risk management, including identification of potential risks, development of strategies to mitigate those risks, and maintenance of alignment between the product management and control functions.
  • Product Development Lifecycle: Own product development lifecycle, from concept to launch, ensuring efficient processes, on-time delivery, and alignment with E2E customer expectations and experience. – working with product owners to drive change objectives.
  • Deliver Product Goals and Performance: Deliver clear objectives and key outcomes to steer the product vision and ensure alignment with company’s business goals, financial targets, and strategic vision, driving long-term business success. 
  • Data driven decisions: Monitor product performance through data-driven analysis and insights,  regularly assessing progress against objectives and adjusting the strategies as needed to optimise outcomes and maximise value for both business and customer.
  • Customer-Centric Focus: Drive a customer -first approach across the product vision, ensuring customer insights, feedback, behaviours, and pain points are at the core of the product strategy and decision-making process. 
  • Business and financial acumen: Understanding pricing models, costs structures, and ROI to make financially grounded decisions regarding product development.

Vice President Expectations

  • To contribute or set strategy, drive requirements and make recommendations for change. Plan resources, budgets, and policies; manage and maintain policies/ processes; deliver continuous improvements and escalate breaches of policies/procedures..
  • If managing a team, they define jobs and responsibilities, planning for the department’s future needs and operations, counselling employees on performance and contributing to employee pay decisions/changes. They may also lead a number of specialists to influence the operations of a department, in alignment with strategic as well as tactical priorities, while balancing short and long term goals and ensuring that budgets and schedules meet corporate requirements..
  • If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others..
  • OR for an individual contributor, they will be a subject matter expert within own discipline and will guide technical direction. They will lead collaborative, multi-year assignments and guide team members through structured assignments, identify the need for the inclusion of other areas of specialisation to complete assignments. They will train, guide and coach less experienced specialists and provide information affecting long term profits, organisational risks and strategic decisions..
  • Advise key stakeholders, including functional leadership teams and senior management on functional and cross functional areas of impact and alignment.
  • Manage and mitigate risks through assessment, in support of the control and governance agenda.
  • Demonstrate leadership and accountability for managing risk and strengthening controls in relation to the work your team does.
  • Demonstrate comprehensive understanding of the organisation functions to contribute to achieving the goals of the business.
  • Collaborate with other areas of work, for business aligned support areas to keep up to speed with business activity and the business strategies.
  • Create solutions based on sophisticated analytical thought comparing and selecting complex alternatives. In-depth analysis with interpretative thinking will be required to define problems and develop innovative solutions.
  • Adopt and include the outcomes of extensive research in problem solving processes.
  • Seek out, build and maintain trusting relationships and partnerships with internal and external stakeholders in order to accomplish key business objectives, using influencing and negotiating skills to achieve outcomes.

To be successful as a VP - Product Owner – Fraud Servicing, you should have:

  • Demonstrated experience with case management platforms such as Pega and Camunda, with deep expertise in Agile methodologies. Experience working in a Scaled Agile (SAFe) environment Considerable proficiency in Fraud Servicing product capabilities and related business processes

  • Extensive Fraud Servicing expertise, including a thorough understanding of regulatory requirements and compliance standards

  • Successful background of designing, implementing, and delivering complex enterprise-scale product and technology solutions

  • Considerable Fraud Servicing product knowledge and subject matter expertise

Other highly valued skills include:

  • Excellent interpersonal, verbal, and written communication skills, with the ability to effectively collaborate and influence stakeholders across all levels of the organization

  • Good analytical, critical-thinking, and problem-solving skills, with the ability to evaluate complex situations and drive data-informed decisions

You may be assessed on the key critical skills relevant for success in this role, such as risk and controls, change and transformation, business acumen, strategic thinking, digital and technology, as well as job-specific technical skills.

This role is located in our Whippany, NJ office.

Minimum Salary: $155,000

Maximum Salary: $200,000

The minimum and maximum salary/rate information above includes only base salary or base hourly rate. It does not include any other type of compensation or benefits that may be available.

Barclays employees are eligible for a suite of competitive and generous employee benefits, including medical, dental and vision coverage, 401(k), life insurance, and other paid leave for qualifying circumstances.

This position is eligible for an incentive award.

About Barclays

Barclays is a British multinational investment bank and financial services company. The company was founded in 1690 and is headquartered in London, England. Barclays provides a range of financial services, including retail banking, corporate banking, investment banking, and wealth management. The company operates in over 40 countries and has over 83,000 employees. In 2020, Barclays reported revenue of £21.8 billion and net income of £1.5 billion. The company is listed on the London Stock Exchange and is a constituent of the FTSE 100 Index.
Learn more about Barclays
Size
81,600 employees
Market Cap
$30.2 billion
Industry
Net Income
$2.3 billion
Founded
1997
5 Year Trend
-5%
NASDAQ

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