Full Job Description
As a Product Manager in Chase Branded Card, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
Job responsibilities
• Develops and owns a product strategy and vision that delivers measurable value to customers and the firm
• Leads discovery efforts and research to uncover customer and stakeholder needs, translating insights into clear product direction
• Owns, maintains, and evolves a prioritized product backlog aligned to strategic roadmaps and business outcomes
• Partners with engineering and architecture teams to deliver scalable, reliable, and well-designed product capabilities
• Establishes frameworks to define, measure, and track product success metrics such as cost, performance, reliability, risk posture, and overall value delivery
• Collaborates with cross-functional stakeholders to ensure alignment across dependencies, timelines, and execution
• Ensures solutions meet enterprise standards for resiliency, security, and operational readiness
Required qualifications, capabilities, and skills
• 5+ years of experience or equivalent expertise in product management or a relevant domain
• Advanced knowledge of the product development lifecycle, systems design, and data-informed decision-making
• Proven ability to lead product lifecycle activities including discovery, ideation, strategic development, requirements definition, and value management
• Strong experience working with cross-functional teams in complex, highly regulated environments
• Ability to operate effectively in ambiguous, fast-moving contexts while maintaining rigor and clarity
Preferred qualifications, capabilities, and skills
• Demonstrated prior experience working in a highly matrixed, complex organization
