Job Title: VP, Product Delivery & Growth - AI
Location: Mississauga - Hybrid OR Canada - Remote

**Travel to Office expectations**

For Remote Roles: If this role is remote, there will be in-office events that will require travel to and from the Mississauga and/or Salt Lake City office. These will include, but not limited to, onboarding, team events, semi-annual and annual team meetings.

For Hybrid Roles: If this role is Hybrid, there will be an expectation to reside within commutable distance to the office/location specified in the job listing. This will include, but not limited to, weekly/bi-weekly/monthly events in the office with your specific team. This is a requirement for this role.

Position Summary:

The VP, Product Delivery & Growth is accountable for accelerating product-led growth for the AI in Skilled Nursingproduct segment by working backwards from the market to drive adoption, early wins, and scalable go-to-market motions.

This role serves as the executive owner for market activation, partnering closely with Product, Engineering, and Go-To-Market leaders to validate value, shape product direction, and enable Sales to scale proven offerings. Acting as a market-facing leader, this role engages directly with strategic customers and industry stakeholders to influence adoption, build credibility, and drive sustained growth outcomes across the portfolio.

Key Responsibilities:

• Product-Led Growth & Market Activation: Drive product-led growth for the assigned segment by establishing early wins, accelerating customer adoption, and developing repeatable go-to-market motions that enable Sales teams to confidently and consistently sell validated solutions.
• Customer Validation & Early Adoption: Define validation priorities and early-adopter strategies; partner with Forward Deployed Engineering to prove value with strategic customers and generate actionable insights to inform product readiness and scale decisions.
• Go-To-Market Orchestration & Enablement: Lead and align cross-functional go-to-market teams across Sales, Marketing, Customer Success, and Professional Services; establish clear plays, messaging, and enablement frameworks to reduce friction and ensure field readiness.
• Product Strategy & Roadmap Alignment: Influence product roadmap and investment decisions by synthesizing customer feedback, market signals, and adoption data gathered through direct engagement with enterprise customers and stakeholders.
• People Leadership & Talent Development: Build, lead, and develop high-performing teams through strategic hiring, coaching, and performance management; foster a culture of accountability, inclusion, and continuous improvement.

Required Skills & Qualifications:

• Minimum of 10+ years of experience in senior leadership roles across product, growth, strategy, or adoption within related industries (e.g., HealthTech, SaaS, Senior Living, etc).
• Bachelor's degree in Business, Technology, or a related field; Master's degree or MBA preferred.
• Demonstrated success scaling B2B SaaS products from post-launch through sustained market adoption and revenue growth, including establishing repeatable go-to-market motions.
• Experience leading AI-enabled or data-driven products relevant to the assigned portfolio.
• Strong executive presence with the ability to influence and align senior stakeholders across Product, Engineering, Sales, and Customer Success in complex, matrixed environments.
• Proven experience engaging directly with enterprise customers to validate value, guide adoption, and inform product strategy and roadmap decisions.
• Expertise in data-driven decision-making, leveraging both qualitative and quantitative insights to prioritize opportunities and manage trade-offs.
• Experience leading portfolio-level transformations, including operating model shifts, go-to-market strategy evolution, or scale optimization initiatives.

At PointClickCare, base salary is one of the many components that make up our total rewards package. We offer a competitive base salary + bonus + benefits, overtime eligible. Our salary ranges are determined by job and level. Within the range, individual compensation is determined by job-related skills and knowledge, relevant experience including professional and lived experience, and/or work location. Your recruiter can share more information about our total rewards package during the hiring process.

PointClickCare Benefits & Perks

• Benefits starting from Day 1
• Retirement Plan Matching (RRSP & 401K)
• Flexible Paid Time Off
• Lifestyle/Wellness Spending Account
• Parental & Caregiver Leaves
• Fertility & Adoption Support
• Continuous Development Support Program
• Employee Assistance Program
• Learning Programs & Resources
• Employee Recognition ... and more!

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