PatientPoint

VP, Oncology Strategy Account Owner

PatientPoint$150K — $200K *
US-AnywhereRemote in United States
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 10+ years in healthcare account management, preferably in oncology
  • Experience with GPOs like McKesson or Cencora
  • Demonstrated ability to set and achieve business objectives
  • Professional presence with experience presenting to C-suite executives
  • Strong interpersonal skills for building and maintaining relationships
  • Experience using CRM systems, preferably Salesforce

Responsibilities

  • Build strategic relationships with GPOs and oncology networks
  • Collaborate with executive leadership to enhance client partnerships
  • Serve as the main corporate point of contact for clients
  • Work with oncology development specialists on account management
  • Identify new business opportunities through consultative approaches
  • Execute marketing strategies to engage clients and enhance partnership growth
  • Conduct regular meetings with clients to define objectives and success metrics
  • Monitor service quality and use data to inform improvements

Benefits

  • Flexible time off to recharge
  • Hybrid work options
  • Mental and emotional wellness resources
  • 401K plan
  • Comprehensive range of modernized benefits
  • Supportive work environment for all teammates
Full Job Description
Location: Remote

Travel Requirements: 50%

Job Summary
The VP, Oncology Strategy Account Owner is responsible for positively developing and maintaining the relationship with top tier national oncology practices. The VP must be passionate, high energy, and results oriented with a creative mind.

As a VP, Oncology Strategy Account Owner, you are relied upon to provide the highest level of service to our largest accounts, communicate strategies and support execution of program deliverables. The position is accountable for cultivating strong relationships and partnerships. The VP will provide exceptional oncology support, you will be demonstrating PatientPoint' s commitment to quality and world-class customer service.

What You'll Do
  • Build strategic relationships at various levels of Group Purchasing Organizations (GPOs), oncology networks and their practices, aligning with PatientPoint's overarching vision.
  • Work side by side with the Executive Vice President, Commercial GPO & Oncology Development and PatientPoint's C-Suite to foster, build, and shepherd, the relationship with assigned GPO as a partner and investor.
  • Develop and maintain relationships with corporate clients and network influencers while acting as the primary corporate point of contact for our oncology clients.
  • Work across the Commercial Oncology Vertical with development specialists who have primary responsibility for the accounts with the networks the VP oversees.
  • Identify enhanced opportunities by expanding business through discovery and effective consultative sales process.
  • Execute effective long-term marketing strategy with key client stakeholders to generate events supporting partnership growth, increase awareness and engagement with PatientPoint products within each oncology account.
  • Provide ongoing management and continuous service both virtually and in-person to assigned clients.
  • Meet with corporate clients regularly to assess, define, and clarify key quality objectives, marketing campaigns, communication goals and success metrics.
  • Research, plan and organize meaningful presentations that meet the individual objectives of oncology practice.
  • Proactively communicate and demonstrate product updates and relevant features to customers both virtually and in-person, to set expectations and manage their experience.
  • Communicates and drives initiatives throughout the organization to drive success
  • Quarterly in-person business review with client c-suite or executive leadership team preferred.
  • Proactively monitor the quality of PatientPoint service, analyze utilization metrics, review survey results, and communicate results both internally and externally.
  • Proactively identify opportunities for expansion and collaborate with sales and implementation teams to ensure seamless execution.
  • Communicate and collaborate with internal support teams for cross-functional engagement.


What We Need
  • Oncology vertical expertise preferred - experience forming and growing alliances with national oncology organizations
  • Experience working directly with GPO's, McKesson or Cencora required
  • Minimum 10+ years of healthcare account management experience; the ideal candidate has experience setting goals aligned to business objectives and demonstrates how they develop thoughtful strategies and tactics to execute successfully on expectations.
  • Professional and Executive Presence - Presenting to C-Suites / physicians / marketing and medical professionals where a demeanor of professionalism, diplomacy, sensitivity and tact is key
  • Strong Interpersonal skills - ability to establish and maintain successful relationships
  • Experience in using CRM


Desired Qualifications:
  • Bachelor's degree preferred or equivalent professional sales experience/account management
  • Experience using Salesforce
  • Network Building: Ability to cultivate and maintain a strong network of stakeholders to stay informed on market fundamentals, trends, and valuations.
  • GPO Expertise: Senior executive level presence with deep experience working with GPOs, their objectives, and value proposition. Understands how the GPO structure works across verticals.
  • Bias Towards Action: Thrives in a fast-paced, ambiguous environment; takes initiative and pushes through complex challenges as a self-starter who excels working independently.
  • Effective Communicator: Skilled, persuasive presenter to audiences ranging from small groups to executive teams, managing meeting flow and engagement.
  • Leadership & Detail Orientation: Strong leadership skills with close attention to detail, willing to work outside the defined role as needed to support team and company goals.
  • Time Management & Organization: Exceptional organizational and multitasking skills, with a competitive, goal oriented drive.
  • Collaboration: Proactive team player, adept at working cross-functionally and driving progress alongside others.
  • Customer Focus: Commitment to an exceptional level of customer satisfaction.
  • Creativity & Versatility: Dynamic personality with the flexibility to adapt across a range of situations and responsibilities.


What We Offer:
We know you bring your whole self to work every day, and we are committed to supporting our full-time teammates with a comprehensive range of modernized benefits and cultural perks. We offer competitive compensation, flexible time off to recharge, hybrid work options, mental and emotional wellness resources, a 401K plan, and more. While these benefits are available to full-time team members, we strive to create a positive and supportive environment for all teammates.

About PatientPoint

PatientPoint is a healthcare technology company that provides patient engagement solutions for physician practices and hospitals. The company's platform includes digital waiting room screens, interactive exam room touchscreens, and mobile apps that provide patients with educational content, appointment reminders, and other information. PatientPoint's customers include healthcare providers across the United States. The company was founded in 1987 and is headquartered in Indianapolis, Indiana.
Learn more about PatientPoint
Size
500 employees
Industry
Founded
1987

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