SpotOn

VP of Product

SpotOn$275K — $320K *
Consumer Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years of product management experience, including 5+ years of team leadership.
  • Fluency with AI tools like Claude or Vercel.
  • Proven ability to empathize with customers through hands-on experience.
  • Strong analytics skills with a focus on data-driven decision-making.
  • Deep understanding of the product development lifecycle.
  • Capability to manage multiple projects in an iterative environment.
  • Excellent communication and presentation abilities.

Responsibilities

  • Define product strategy and contribute to the overall product vision.
  • Analyze metrics to influence product decisions that align with company goals.
  • Lead Product Managers in market investigation and roadmap development.
  • Anticipate future trends in AI to lead industry innovation.
  • Collaborate across departments to prioritize functionality requests.
  • Evaluate competition, client needs, and industry trends.

Benefits

  • Medical, Dental, and Vision Insurance.
  • 401k with company match.
  • Restricted Stock Units (RSUs).
  • Generous paid vacation, company holidays, sick time, and volunteer leave.
  • Support for Employee Resource Groups to enhance workplace community.
  • Monthly stipends for cell phone and internet expenses.
  • Tuition reimbursement up to $2,000 annually for professional growth.
Full Job Description
The Role

We're looking for an experienced Product Leader who is capable of leading a team to build

innovative products. This Product Leader will oversee our Intelligence, Reporting, and

Innovative AI teams. They will report directly to our Global Head of Product Management and work closely with our C-Suite to create strategy, define roadmaps, and build genuinely impactful, innovative products.

In this role you will:
• Be a driving force of defining the product strategy for your product areas and a major

contributor to SpotOn's overall product strategy.
• Be data driven and deep into the metrics and efforts that achieve the goals of our

company and our customers.
• Manage a team of Product Managers as the team investigates market opportunities,

builds the product roadmap, and makes strategic adjustments as needed based on client

needs, data, and business priority.
• Be forward thinking in your approach to product vision and design. The world is rapidly

evolving with AI and we believe that SpotOn must lead, not chase if we want to be

authors of the future of the industry we love.
• Work cross-functionally with Engineering, Design, Product Management, Sales and

Support to elicit, understand, rationalize, and prioritize requests for new functionality.
• Assess market competition, client preferences, emerging technologies, and industry

trends to identify

Qualifications:
• 7+ years of relevant product management experience or equivalent, with at least 5 years

managing and coaching a team of Product Managers.
• Fluency with AI tools like Claude, Vercel, or similar.
• Demonstrated instances of "getting out of the building" to put yourself in the customer's

shoes to understand their needs / how they interact with our products. Note: it is not

uncommon for Product leaders at SpotOn to work shifts at our customer's

restaurants/bars.
• Experience and comfort operating in metrics-driven work environments that leverages

data to make informed decisions.
• Strong understanding of the product development lifecycle and experience designing

and delivering quality products.
• An ability to manage multiple projects in an iterative process.
• Strong communication and presentation skills. This role requires presenting to multiple

audiences ranging from groups of SMBs to seasoned Investors and Executives.
• Experience making decisions with imperfect information and comfort managing teams

through ambiguity, and complexity.
• Past restaurant experience, especially working in a restaurant, is a serious plus, but not

a hard requirement

Compensation:
• Base pay: range starts at $275,000 -$320,000 for this role
• Equity package: TBD based on the seniority of the candidate.
• Offers will be reflective of the candidate's location and experience.

Benefits:

At SpotOn, we put people above everything else. We're known for our innovative software and

technology solutions, but we stand out because of the hard-working humans behind the tech.

We can't take care of our clients without taking care of our employees first, and that's why we

invest in you with a competitive benefits package which includes:
• Medical, Dental and Vision Insurance
• 401k with company match
• RSUs
• Paid vacation, 10 company holidays, sick time, and volunteer time off
• Employee Resource Groups to build community and inclusion at work
• Monthly cell phone and internet stipend
• Tuition reimbursement for up to $2,000 per calendar year to assist with your professional development

We will never ask candidates to pay fees, purchase equipment, or share sensitive personal or financial information during the hiring process. All legitimate communication from our recruiting team will come from an official company email address ([redacted].com). If something seems suspicious, please contact us at [redacted].

About SpotOn

SpotOn Transact, LLC is a cutting-edge payments and software company redefining the merchant services industry. SpotOn brings together payment processing with solutions that empower clients to enhance how they run their business. SpotOn offers a suite of products and services for small and medium-sized businesses including payments, point-of-sale, custom websites, appointments, marketing, reviews, analytics and loyalty, enabling merchants to run their businesses more efficiently. SpotOn was founded in 2017 and is headquartered in San Francisco, California.
Learn more about SpotOn
Size
1,000 employees
Industry
Founded
2017

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