RESPONSIBILITIES

Strategy & Planning

• Architect and evolve a cloud-based, AI-enabled enterprise applications landscape, ensuring alignment with business strategy and emerging technology trends
• Evaluate the effectiveness, efficiency, and business value of existing applications; develop strategies to modernize, consolidate, or replace systems
• Champion the adoption of AI, automation, and advanced analytics, including generative AI, predictive modeling, and intelligent workflows
• Establish and promote best practices for application usage, governance, and lifecycle management

• Ensure applications meet business requirements, security standards, compliance needs, and performance expectations

Strategic and Tactical Execution

• Lead the roadmap and implementation of the Microsoft Dynamics 365 ERP, including Finance and Project Operations
• Lead the roadmap and implementation of a Field Services solution and integrate with the ERP
• Research, evaluate, and recommend enterprise software solutions with a strong emphasis on cloud platforms and AI-driven tools

• Architect and maintain end-to-end data pipelines by extracting, transforming, and loading (ETL) complex transactional data from ERP systems into optimized Power BI data models
• Architect and maintain secure, bidirectional data integration pipelines to synchronize real-time data between Dynamics 365 and third-party enterprise platforms
• Lead the evaluation and implementation of new applications, enhancements, and integrations across the enterprise
• Direct analysts, designers, developers, and QA resources; collaborate with business stakeholders to ensure successful testing, adoption, and change management
• Ensure all integrations and customizations meet functional, security, and architectural standards
• Manage relationships with key software vendors, implementation partners, and managed service providers

Operational Management
• Lead and mentor the enterprise applications team, fostering a culture of innovation, accountability, and continuous improvement
• Partner with infrastructure, cybersecurity, and data teams to ensure applications are optimized for performance, reliability, and security
• Maintain an accurate inventory of enterprise applications, licenses, contracts, and vendor agreements
• Oversee the creation of training materials, documentation, and user-enablement programs; deliver training sessions as needed
• Drive operational excellence through AI-powered automation, workflow optimization, and process redesign

REQUIREMENTS

Minimum Qualifications
• Bachelor's degree in Information Technology, Computer Science, Business Administration, or related field
• Minimum of five years leading an enterprise applications or business systems team
• Proven experience leading a full ERP implementation, including Finance, Project Operations and Field Service
• Experience leading enterprise business intelligence, analytics and data quality initiatives
• Minimum of five years of experience in a field-services or construction-driven organization
• Demonstrated success managing large, complex, cross-functional technology initiatives
• Strong understanding of cloud architecture, AI capabilities, and modern integration frameworks
• Background implementing or optimizing enterprise data platforms, analytics tools, or AI-driven solutions
• Proficiency with project management tools, and strong MS Office skills
• Strong leadership skills, including hiring, developing, and managing technical teams
• Excellent communication, presentation, negotiation, and conflict-resolution abilities
• Ability to manage multiple priorities, work independently, and drive outcomes
• Experience estimating project costs and managing budgets

Preferred Qualifications
• Extensive experience with modern ERP systems (preferably Microsoft Dynamics 365) and related technologies (Power Platform, Azure, Fabric, AI Builder, Copilot, etc.)

• Experience designing, delivering, and supporting Fabric data pipelines, lakehouses and warehouses in a high-volume, real-time architecture

• Experience leading AI, automation, and process-reengineering initiatives
• Six Sigma, Lean, or Continuous Improvement experience

Personal Attributes
• Strong sense of urgency, accountability and ownership
• Excellent analytical, creative problem-solving, and critical-thinking skills
• Highly self-motivated, detail-oriented, and able to operate in a fast-paced environment
• Strong interpersonal and communication skills, with the ability to collaborate across all levels of the organization
• Customer-focused mindset with a commitment to delivering high-quality solutions
• Ability to prioritize and execute effectively under pressure