Wonder

VP of Engineering, Platform & Operations

Wonder$345K — $404K *
Technical Services
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of engineering experience with 4+ years at Senior Director level leading infrastructure or platform engineering organizations.
  • Proven track record in managing high-availability production platforms at scale with real impacts on operations.
  • Deep experience in multi-cloud environments including Azure, GCP, and AWS in production scenarios.
  • Expertise in container orchestration technologies (e.g., Kubernetes/AKS), observability stacks, and SRE methodologies.
  • Experience in engineering for logistics or real-time dispatch systems is a significant advantage.
  • Demonstrated success in enhancing developer productivity and building internal developer platforms.
  • Ability to attract and build high-performance teams within varying engineering cultures.

Responsibilities

  • Lead ownership of multi-cloud platforms across Azure, GCP, and AWS with a focus on consolidation and simplification.
  • Direct container orchestration efforts at scale and enhance foundational stacks such as Kafka and Redis.
  • Drive observability and SRE capabilities across different brands and workloads.
  • Manage logistics infrastructure to ensure efficient, real-time dispatch across all delivery services.
  • Oversee CI/CD processes and internal platform tooling to boost developer experience and productivity.
  • Create and maintain shared frontend components and systems across multiple brand applications.
  • Develop AI-driven care and support technology to enhance customer experience automation.

Benefits

  • Competitive salary package that includes equity and 401K contributions.
  • Comprehensive medical, dental, and vision plans tailored to employee needs.
  • Flexible hybrid work model encouraging in-office collaboration beyond the required days.
Full Job Description
About The Opportunity

You will lead Wonder's Platform & Operations Engineering organization, reporting to the CTO. Your scope spans the full technical backbone of the company including cloud infrastructure, developer tools, frontend platform, care technology, merchant operations systems, and logistics and dispatch.

Every engineering team across Wonder Group (Grubhub, Blue Apron, and Wonder) builds on what this organization owns. Your mandate is to lead the platform technical strategy and execution. Maintaining reliably at scale while driving the tech stack consolidation and modernization that positions the business for its next phase of growth.

The Impact You Will Make

Platform & Infrastructure
  • Own the multi-cloud platform across Azure, GCP, and AWS and drive the consolidation planning and execution and simplification strategy
  • Lead container orchestration at scale (AKS), and other foundational stacks like Kafka, Redis, networking, and reliability engineering
  • Drive observability and SRE capability across all brands and workloads
  • Own cloud and software cost management and the infrastructure cost optimization roadmap


Logistics & Dispatch
  • Own the courier/driver marketplace platform, ETA systems, and fulfillment orchestration
  • Ensure logistics infrastructure supports real-time dispatch at oper ational scale across all Wonder and Grubhub delivery surfaces


Developer Tools & Productivity
  • Build and run an AI First engineering tooling and capabilities that make every engineer more productive
  • Own CI/CD, developer experience toolchain, and internal platform tooling across all engineering organizations
  • Build and operate the developer platform that enables engineering velocity across Wonder Group
  • Drive measurable improvement in developer productivity as an organizational capability


Frontend Platform
  • Own shared frontend components and design systems across Wonder, Blue Apron and Grubhub applications and surfaces.
  • Ensure frontend platform enables product teams to move fast without rebuilding foundational components.


Care & Support Technology
  • Own CX operations technology, post-purchase automation, and care tooling
  • Own AI-first care automation via chat and voice
  • Ensure care technology scales with order volume without proportional headcount growth and optimized cost structure


Merchant Operations Systems
  • Own merchant platform, POS integrations, GrubHub for Restaurants, reporting, and Salesforce customer lifecycle management.
  • Ensure merchant-facing systems support the full Wonder and Grubhub merchant base


Why This Role
  • Direct line to company-critical infrastructure. The entire business depends on this org working well.
  • Multi-brand platform (Wonder, Grubhub, Blue Apron) with well established business and customer bases means significant scale immediately
  • Consolidation mandate with executive support, you are leading a defined technical strategy initiative
  • Logistics and dispatch engineering at scale is a major differentiation for the group and critical to the business.
  • CTO is actively engaged and treats platform reliability and developer velocity as first-class company priorities


What You Bring to the Table
  • 15+ years of engineering experience, with 4+ years leading infrastructure or platform engineering organizations at Senior Director level
  • Track record of owning high-availability production platforms at scale - real systems with real operational consequences, if our systems go down our customers don't get their food delivered.
  • Deep experience with multi-cloud infrastructure: Azure, GCP, and AWS in production environments
  • Strong expertise in container orchestration (Kubernetes/AKS), Kafka, observability stacks, and SRE practices
  • Experience leading logistics or real-time dispatch platform engineering is a strong advantage
  • Track record of improving developer productivity and building internal developer platforms
  • Ability to recruit senior infrastructure and platform engineers and build a high-trust, high-output org
  • Comfortable operating across engineering cultures in a fast-moving, acquisition-heavy environment
  • Experience preparing infrastructure and platforms for IPO-level operational maturity and audit readiness
  • Bachelor's degree in Computer Science, Computer Engineering, or a relevant STEM discipline-or equivalent practical experience leading complex engineering organizations at scale.


As a matter of company policy, Wonder does not sponsor applicants for employment visa status for this role.

Our hybrid model requires 3 days a week in the office. That said, many team members choose to come in more often to take advantage of in-person collaboration and connection. You're welcome-and encouraged-to be in the office up to 5 days a week if it works for you.

New York:$345,000-$404,500 per year.

Wonder uses geographic-specific salary structures, which means the salary offered may vary depending on where the job is located. The final salary offer will take into account various factors, such as the candidate's skills, education, training, credentials, and experience.

Benefits

We offer a competitive salary package including equity and 401K. Additionally, we provide multiple medical, dental, and vision plans to meet all of our employees' needs as well as many benefits and perks that are not listed.

About Wonder

World of Wonder Productions is an American production company founded in 1991 by filmmakers Randy Barbato and Portsmouth-born Fenton Bailey. Based in Los Angeles, California, the company specializes in documentary television and film productions, with credits including the Million Dollar Listing docuseries, RuPaul's Drag Race, and the documentary films Mapplethorpe: Look at the Pictures and The Eyes of Tammy Faye. Together, Bailey and Barbato have produced programming through World of Wonder for HBO, Bravo, HGTV, Showtime, the BBC, Netflix, and VH1. World of Wonder is perhaps best known for its contributions towards LGBTQ programming, for which they won an Outfest Annual Achievement Award in 2011. Their most well known LGBTQ production is RuPaul's Drag Race, having managed the career of drag queen and titular host RuPaul for many years before this, eventually producing the franchise alongside the majority of its live shows, podcasts, television specials, and conventions.
Learn more about Wonder
Industry
Founded
2015

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