Position PurposeThe VP of Business Technology & Transformation connects technology to business results. Success is judged by whether the business improves, not by the number of tools launched.
As Lehman grows, technology, data and automation play a larger role in how the company serves customers, manages inventory, runs fabrication and makes decisions. This role brings discipline to how Lehman selects, builds and manages technology projects, and measures whether those investments pay off.
Enterprise operating model: The VP works directly with every functional leader but does not work for any of them. Functional leaders own the business result; the VP owns technology strategy, project management, solution development, implementation and measurement. Where work touches the Eclipse ERP, the VP partners with the Eclipse owner.
Key ResponsibilitiesTechnology Strategy & Roadmap- Build and maintain a 12-24 month Business Technology Roadmap aligned with the CEO's strategic priorities.
- Translate functional pain points in Operations, Sales, Finance/AP/AR, Fabrication, Procurement and Support into prioritized technology opportunities.
- Present technology strategy, investment requirements and expected business impact to the CEO and Board.
Governance & Project Management- Establish and run an enterprise technology project-management framework covering problem definition, owner, scope, expected benefit, budget, timeline, milestones, adoption and post-implementation measurement.
- Maintain a project register of all active technology work, each with a named owner, priority, scope and expected business value.
- Recommend build, buy or consolidate decisions based on total cost of ownership and business fit, building internally where Lehman can achieve a better-fit solution at lower cost.
Applications, Vendors & Cost Management- Own the inventory of third-party applications and vendors, including cost, utilization, ownership and redundancy.
- Identify consolidation and elimination candidates and manage vendor relationships and contracts.
- Reduce reliance on outside consulting and legacy subscriptions such as Phocas where internal solutions deliver better value.
Solution Delivery & Adoption- Lead development and rollout of internal platforms, including CRM/project tracking, stock-listing automation and executive dashboards.
- Drive adoption through training, rollout plans and feedback from branch and frontline users.
- Partner with the Eclipse owner on ERP configuration, integrations and changes that affect Business Technology projects.
Operational Transformation- Assess and improve procurement and inventory processes, including positioning, replenishment, excess and dead stock, turns and purchasing workflow.
- Evaluate and improve the inter-branch transfer process.
- Develop fabrication-efficiency tools and integrations, including HydraList/ERP.
- Evaluate logistics opportunities in routing, delivery performance and truck packing.
- Automate manual processes and measure hours eliminated.
Data, Reporting & Measurement- Own the executive dashboard, including KPI definitions, data accuracy and management cadence.
- Establish baselines, then improvement targets, across inventory, transfers, procurement, fabrication, CRM, logistics, automation, technology, applications and data.
- Report project completion, adoption and ROI for technology investments.
QualificationsRequired- Bachelor's degree in Information Systems, Computer Science, Engineering, Business or a related field.
- 12+ years of experience in business technology, IT, digital transformation or operations improvement, including 5+ years in a senior leadership role.
- Proven record delivering technology projects that produced measurable operational or financial results.
- Experience building and running a technology project-management and governance framework.
- Hands-on experience with ERP systems, CRM platforms, business intelligence and process automation.
- Experience managing vendor portfolios, software contracts and technology budgets.
- Ability to make and defend build-versus-buy decisions using total cost of ownership.
- Strong understanding of inventory, procurement, warehouse and logistics operations.
Preferred- Master's degree (MBA or MS in Information Systems or Operations) or PMP certification.
- Experience in wholesale distribution, industrial supply, plumbing/HVAC, construction or manufacturing.
- Experience with the Epicor Eclipse ERP or a comparable distribution ERP.
- Experience with fabrication or manufacturing-execution systems and ERP integrations.
- Working knowledge of SQL, Power BI and low-code or internal application development.
- Experience in a private equity-backed or high-growth, multi-branch company.
Core Competencies- Business-first mindset: Starts with the business problem and measures success in business results, not software delivered.
- Enterprise leadership: Balances competing functional needs and escalates prioritization decisions to the CEO when needed.
- Influence without authority: Earns trust with functional leaders, branch teams and frontline users.
- Execution discipline: Delivers on scope, budget and timeline; raises risks and slippage early.
- Analytical rigor: Sets baselines before targets and uses data to prioritize.
- Adoption focus: Understands that a tool creates value only when people use it.
- Servant leadership: Visible in the field and grounded in how work actually gets done.
Working Conditions- Primarily office-based, with regular travel to branches, warehouses and fabrication operations.
- Periodic exposure to warehouse, yard and shop environments requiring standard safety equipment.
- Occasional evening or weekend work around system go-lives and critical issues.
