Role Overview
Aderant is seeking a Head of Infrastructure to serve as a key member of the technology leadership team, reporting directly to the Chief Technology Officer (CTO).
This role is responsible for the end-to-end strategy, delivery, and operation of Aderant's global infrastructure platforms across AWS and Microsoft Azure, supporting both product engineering and customer-facing SaaS environments.
The Head of Infrastructure will lead multiple global teams, including Cloud Operations (Sierra and platform operations) and DevOps, bringing together currently distributed capabilities into a unified, scalable operating model.
A primary focus of this role will be the evolution and reliability of Aderant's Sierra cloud environments, which are predominantly single-tenant deployments, alongside enabling consistent infrastructure, deployment, and operational practices across all products.
This leader will establish clear ownership across infrastructure, platform services, DevOps, and cloud operations-driving standardization, reliability, and efficiency while enabling engineering teams to deliver at scale.
Key Responsibilities
Infrastructure Strategy & Organizational Leadership- Define and execute a multi-year infrastructure strategy aligned with Aderant's product and platform goals.
- Lead and integrate global Cloud Operations and DevOps teams into a cohesive Infrastructure organization.
- Establish clear ownership boundaries and operating models across Infrastructure, DevOps, and Engineering.
- Build and scale high-performing global teams, including senior leaders across Cloud Operations and DevOps.
Cloud Operations & Service Reliability (Sierra Focus) - Own end-to-end availability, resilience, and performance of all customer-facing SaaS environments.
- Drive operational excellence across Sierra single-tenant environments, ensuring consistent, high-quality hosting and uptime.
- Standardize monitoring, alerting, and incident management across all platforms.
- Lead global incident response, on-call structures, and post-incident review processes.
- Ensure disaster recovery, backup, and business continuity capabilities.
DevOps & Engineering Enablement - Own and evolve DevOps capabilities across the organization, including CI/CD, deployment pipelines, and environment management.
- Drive consistency in build, release, and deployment practices across product teams.
- Enable engineering teams through self-service infrastructure, automation, and standardized tooling.
- Partner with Engineering leadership to improve developer experience, release velocity, and operational accountability.
Infrastructure & Platform Engineering - Drive standardization of infrastructure provisioning and management through Infrastructure as Code (IaC).
- Establish reusable platform services and shared infrastructure capabilities across products.
- Ensure consistency across environments (development, staging, production).
- Support both single-tenant and multi-tenant SaaS models through scalable infrastructure design.
Multi-Cloud & Environment Management - Define and enforce enterprise standards across AWS and Azure.
- Oversee capacity planning, performance optimization, and regional infrastructure strategy.
- Ensure effective workload placement and resource utilization across environments.
Cross-Functional Leadership - Collaborate closely with Product and Engineering leadership to align infrastructure and development practices.
- Act as a trusted advisor to executive stakeholders on infrastructure strategy, risk, and investment priorities.
- Drive a culture of accountability, reliability, and continuous improvement across all infrastructure-related teams.
Qualifications
- 10+ years of experience across Infrastructure, Cloud Operations, and/or DevOps, with significant leadership responsibility.
- Proven experience leading multiple infrastructure-related functions (e.g., Cloud Ops, DevOps, Platform Engineering) in a SaaS organization.
- Experience operating large-scale SaaS platforms in cloud environments (AWS and Azure).
- Strong understanding of both operational (SRE/Cloud Ops) and engineering (DevOps/platform) disciplines.
- Experience managing both single-tenant and multi-tenant SaaS environments is highly desirable.
Deep expertise in:
- Cloud platforms: AWS and Azure
- Infrastructure as Code: Terraform (preferred), CloudFormation, ARM/Bicep
- CI/CD and DevOps tooling (GitHub Actions, Azure DevOps, etc.)
- Containers and orchestration (Docker, Kubernetes, AKS, ECS/Fargate)
- Strong understanding of SRE principles, distributed systems, and high-availability architectures.
- Proven ability to build, scale, and lead high-performing global teams, including senior leaders.
- Strong operational and organizational leadership skills, with experience managing large-scale environments.
- Excellent executive communication skills, with the ability to influence C-level stakeholders.
- Bachelor's degree in Computer Science, Engineering, or related field (advanced degree a plus).
- AWS and/or Azure certifications preferred.
What Success Looks Like
- A unified Infrastructure organization encompassing Cloud Operations and DevOps with clear ownership and accountability.
- High-performing Sierra environments with consistent uptime and operational excellence across all customers.
- Standardized CI/CD, deployment, and infrastructure practices across all product teams.
- Improved developer experience and faster, more reliable software delivery.
- Strong alignment between Infrastructure and Engineering, with clear operating boundaries and shared accountability.
