Overview

Position Summary

The Vice President, Communications, Marketing, & E-Commerce is a senior leader role, responsible for shaping and executing ISC2’s global communications, marketing, and ecommerce strategies. As a member of the leadership team, the incumbent will drive integrated corporate communications, public relations, marketing, creative, content, ecommerce, and web strategies that advance organizational priorities and strengthen ISC2’s brand and influence. The incumbent will partner closely with internal leaders, members, volunteers, and external stakeholders to elevate thought leadership, advocacy, philanthropic initiatives, and crisis communications. This role requires a proven leader with deep experience building and leading high-performing global teams and delivering measurable impact through brand, media, and communications programs.

 

**This position is not available to residents of California**.

Responsibilities

• Provide enterprise leadership for ISC2’s global corporate communications and stakeholder engagement strategy, ensuring alignment with organizational mission, strategy, and long‑term objectives.
• Establish and lead integrated internal and external communications frameworks encompassing corporate communications, public relations, thought leadership, advocacy, crisis communications, and executive positioning.
• Provide enterprise oversight of the organization’s physical, ecommerce, and online marketing strategies to articulate a compelling value proposition, strengthen brand equity, and drive sustainable growth.
• Direct enterprise marketing, content, brand, creative, digital, web, and social media strategies to strengthen market presence, reputation, and engagement across members, volunteers, candidates, and customers.
• Serve as a principal advisor to executive leadership on communications strategy, reputational risk, and external positioning; act as an organizational spokesperson as required.
• Build and sustain strategic relationships with global media, industry leaders, volunteers, and key stakeholders to elevate ISC2’s influence and voice within the cybersecurity ecosystem.
• Partner with senior leaders across the organization to ensure consistent messaging, aligned execution, and an integrated, high‑quality stakeholder experience.
• Lead, develop, and manage a diverse, high‑performing global organization; establish clear accountability, succession planning, and talent development practices.
• Oversee financial planning, budget management, resource allocation, and third‑party partnerships; drive operational efficiency and continuous improvement across the function.
• Represent ISC2 externally to advance brand credibility, public trust, and organizational impact.
• Perform miscellaneous duties, as assigned.

Behavioral Competencies

• Ability to demonstrate and support the 5 Company Core Values: Integrity, Advocacy, Commitment, Inclusion, and Excellence.
• Ability to inspire trust and confidence with peers, clients and volunteers.
• Self-awareness and high emotional intelligence.
• Respect for colleagues and subordinates.
• Big Picture vision, yet the ability to roll up sleeves and pitch in where necessary.

Management Responsibility

• Employee Development - Provide feedback, coach employees appropriately, take mentoring role, challenge, and develop employees, offer opportunity.
• Employee Management - Define responsibilities, motivate employees, delegate well, reward appropriately and drive accountability.

Qualifications

• Excellent interpersonal skills and experience to communicate with a highly diverse and international client base.
• Constituent retention, volunteer management and motivational skills to support the maintenance and development of certification products.
• Proven leadership skills in the administration and operation of a global, multi-team environment, including budgeting and strategic planning.
• Excellent written and verbal communication skills, required.
• Experience working with AI tools or a demonstrated willingness to learn.

Education and Work Experience

• Bachelor’s degree in communications, business, marketing, or related field.
• 10+ years, strategic global communications leadership.
• 12+ years’ experience that includes leading, developing and executing global communications, marketing, ecommerce, brand, creative, web and content strategies.
• Experience in financial planning, budget management, and understanding financial metrics.
• Public speaking and presentation experience, required.
• International experience is required.

Physical and Mental Demands

• Up to 25% travel required, including some international travel.
• Work normal business hours and extended hours when necessary.
• Regular use of office equipment such as a computer/laptop and monitor computer screens.
• Remain in a stationary position, often standing or sitting, for prolonged periods.
• Dexterity of hands and fingers to operate a computer keyboard, mouse, and other computer components.