Target Range:$90,000.00/Yr. - $130,000.00/Yr.
Actual starting pay will vary based on factors including, but not limited to, geographic location, experience, skills, specialty, and education.
Eligible for an Annual Discretionary Cash Bonus Target: 12.5%
Eligible for an Annual Discretionary Restricted Stock Units Bonus Target: 12.5%
These discretionary target bonuses may be awarded semi-annually based upon your achievement of performance goals and targets.
About This JobThe VP, Commercial Loan Servicing will lead a high-performing team within the Central Lending Operations division. This role is responsible for ensuring the accuracy, efficiency, and compliance of servicing activities across a commercial real estate loan portfolio. The position oversees day-to-day operations, drives process improvements, supports team development, and partners closely with internal stakeholders to execute key servicing initiatives.
Responsibilities:- Lead, coach, and develop a team of Commercial Lending Specialists through performance management, structured monthly coaching, and targeted training programs aligned with regulatory and procedural standards
- Own daily operations of the commercial real estate portfolio, including payment processing, GL balancing, and monthly reconciliations - ensuring accuracy, timeliness, and audit-readiness
- Drive the strategy, development, and execution of Central Lending Operations initiatives, including process improvements that align with bank-wide and departmental objectives
- Oversee wire processing operations, maintaining strict adherence to accuracy standards, SLAs, and compliance requirements; review and approve wire transactions as needed
- Ensure accurate and timely execution of commercial loan onboarding, funding, term modifications, and construction draw administration
- Partner with internal stakeholders across credit, compliance, and technology to identify operational gaps and implement scalable solutions
Qualifications:- Bachelor's degree preferred
- 5+ years of commercial loan servicing experience, including a minimum of 4 years in a managerial or supervisory capacity
- Hands-on experience with LoanIQ preferable or comparable commercial loan servicing platforms
- Knowledge of commercial loan products, servicing workflows, and applicable regulatory requirements
- Demonstrated ability to lead teams, manage competing priorities, and drive operational accountability
- Strong analytical and problem-solving skills with a high standard for accuracy and compliance
- Effective communicator with experience interfacing across internal departments and with external stakeholders
- Solid working knowledge of banking regulations governing commercial real estate lending
Axos Employee Benefits May Include:- Medical, Dental, Vision, and Life Insurance
- Paid Sick Leave, 3 weeks' Vacation, and Holidays (about 11 a year)
- HSA or FSA account and other voluntary benefits
- 401(k) Retirement Saving Plan with Employer Match Program and 529 Savings Plan
- Employee Mortgage Loan Program and free access to an Axos Bank Account with Self-Directed Trading
