Lead with impact and shape the future of client partnerships. As Vice President, Client Management, you will drive growth, strengthen client relationships, and lead high-performing teams to deliver meaningful outcomes for clients and the business. You will play a critical role on the Market's Senior Executive team, helping translate strategy into results while fostering a culture of collaboration, accountability, and innovation.
Responsibilities:- Own account management performance, driving persistency, growth, and earnings across the market.
- Develop and execute strategic plans that improve client retention and expand product solutions.
- Lead and coach client management teams to deliver strong day-to-day execution and long-term results.
- Monitor key metrics and dashboards to identify trends, risks, and opportunities for improvement.
- Strengthen market reputation through consultative engagement and value-driven client solutions.
- Partner with underwriting and cross-functional teams to optimize financial outcomes and client strategies.
- Drive renewal, retention, and bid prevention strategies to sustain long-term client relationships.
- Build and maintain strong producer and industry relationships to support business growth.
- Lead talent strategy by coaching leaders, developing successors, and building a strong pipeline of talent.
Required Qualifications:- Minimum 5 years of industry-related experience.
- Minimum 3 years of people leadership or management experience.
- Demonstrated experience driving growth, retention, and financial performance.
- Strong analytical and strategic thinking skills.
- Proven ability to lead teams, influence stakeholders, and deliver results.
Preferred Qualifications:- Bachelor's degree.
- Sales or consultative client management experience.
If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.
This role is also anticipated to be eligible to participate in an incentive compensation plan.
At The Cigna Group, you'll enjoy a comprehensive range of benefits, with a focus on supporting your whole health. Starting on day one of your employment, you'll be offered several health-related benefits including medical, vision, dental, and well-being and behavioral health programs. We also offer 401(k), company paid life insurance, tuition reimbursement, a minimum of 18 days of paid time off per year and paid holidays. For more details on our employee benefits programs, click here.
