VP, Business OperationsReports to: SVP, Commercial Ops
Location: New York, NY (hybrid)
The VP, Business Operations serves as a strategic partner and operational right hand to the SVP Commercial Ops, driving execution of company-wide priorities across publishing, supply chain, distribution, technology, and shared services. This is a high-visibility role for a versatile executive who can move fluidly between strategy and execution, framing decisions for executives and unblocking cross-divisional initiatives.
Key Responsibilities- Act as a multiplier for the SVP, Commercial Operations: manage the operations agenda, prepare executive and board-level materials, and ensure follow-through on decisions and commitments
- Lead special projects and strategic initiatives spanning multiple divisions - e.g., systems implementations, process redesign, distribution client onboarding, and workflow changes from framing through execution
- Build the cross-functional operating management model: run monthly operating reviews, track KPIs across operations functions (pricing, inventory management, marketing spends/ROI), and surface risks and opportunities early
- Serve as connective tissue between operations, sales, central marketing, publishing ops, IT, and the publishing divisions. Resolve cross-functional confusion and clearly define workflows.
- Own executive reporting and analysis: synthesize operational, financial, and internal data into clear business recommendations
- Evaluate new business opportunities and support due diligence on business development opportunities
- Represent the SVP, Commercial Ops, in meetings and workstreams as delegated; communicate decisions and context across the organization
- Support and manage the integration of new clients into HBG sales and distribution services, develop a playbook for client on-boarding and on-going support in partnership with the Distribution team
Qualifications- 10+ years in publishing, media, or consumer products, including significant operations experience, book publishing strongly preferred
- Proven record leading cross-functional initiatives without direct authority
- Strong financial and analytical fluency: comfortable with P&Ls, data, and building models yourself when needed
- Exceptional written and verbal communication; able to distill complexity for executive and board audiences
- High discretion and judgment
- Familiarity with publishing operations (marketing, supply chain, distribution, title management, metadata/systems) a strong plus
The compensation range for this position is $200,000-$225,000. Salary can vary based on a number of factors including skills, experience, and location - talk with your recruiter to learn more. There may be times that you will be required (or requested) to work overtime due to the nature of your role or exceptional workload issues or special projects.
The following benefits are offered by the company: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismemberment, critical illness, hospital indemnity, long-term care, health and dependent care FSA, commuter benefit plan, employee assistance program, tuition reimbursement, travel assistance, 401(k), discretionary bonus program, PTO (15 vacation days, 3 personal days, 10 holidays and generous sick leave) and group discounts on auto and home insurance and legal services. Eligibility requirements apply to some benefits and may depend on your job classification, hours worked and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms.
