Pfizer

VP, AI COE Product Management & Adoption

Pfizer$274K — $456K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • Master's degree in Computer Science, Information Systems, Engineering, or a related discipline, or relevant experience in lieu of a Master's.
  • 15+ years in enterprise product management or digital adoption, with 10 years in senior leadership.
  • Proven success in driving platform adoption at scale in complex organizations, focusing on usage and value rather than just launches.
  • Ability to manage cross-platform product experiences influencing multiple engineering teams without direct authority.
  • Expertise in adoption and value measurement, including metric definition and executive narrative translation.
  • Strong cross-functional credibility with engineering leaders and business stakeholders.

Responsibilities

  • Own the colleague experience across AI Marketplace tools, Loom, MemX, and Forge49, creating a seamless workflow.
  • Oversee engineering roadmaps based on adoption evidence, balancing demand with feasibility.
  • Maintain product-minded ownership of platform experiences through constant engagement with users in different sectors.
  • Lead the adoption model focusing on high-impact roles, ensuring timely capability rollouts.
  • Operate a central enablement hub for training and AI literacy that emphasizes practical tool usage.
  • Orchestrate a federated champions network to enhance adoption through embedded support in divisions.
  • Collect and use feedback to prioritize product roadmaps based on adoption friction.

Benefits

  • 401(k) plan with matching contributions and additional retirement savings contributions.
  • Paid vacation, holidays, personal days, caregiver/parental leave, and medical leave.
  • Health benefits including medical, dental, and vision coverage.
  • Comprehensive benefits supporting healthy lives and various life moments.
Full Job Description
The VP of AI COE Product Management & Adoption owns adoption and realized value for our AI Marketplace tools (Claude, Gemini, Copilot) and our three strategic custom platforms: Loom, MemX, and Forge49, and the colleague experience that spans them. Building capable platforms is necessary but not sufficient; value is created only when colleagues adopt the governed path and change how they work. This role is accountable for that outcome, and for ensuring the experience across platforms is coherent enough that they will.
This is a product and adoption function, not a change-management or training function. Each engineering leader is accountable for whether a platform is built and operated well; this leader is accountable for whether it is adopted, trusted, and delivering measured value, and for carrying the needs of the divisions back into what the engineering pillars build next. Because a colleague’s work moves across Loom, MemX, and Forge49 in a single workflow, no individual platform team owns the end-to-end experience. This role owns that experience as a product.
The role is scoped deep rather than broad; it is accountable for the experience, adoption, and realized value of the three strategic platforms, with clean handoffs at the enterprise boundary, keeping the role focused on the strategic platforms rather than absorbed into run-the-business breadth.

The Team

The team is organized as a small senior core with a federated adoption reach. The core, cross-platform product management, experience and design research, marketplace and catalog curation, and adoption measurement, stays lean because its leverage is judgment and orchestration, not volume. The labor-intensive work of adoption is federated: a central enablement hub orchestrates a champions network embedded in the divisions, rather than staffing a large central training organization. The team is intentionally the leanest of the CoE’s direct-report functions. Its authority comes from mandate, not headcount.
The core is organized across four functions, each owning a distinct part of the demand-to-value loop: Cross-Platform Product Management, Experience & Design Research, AI Marketplace & Catalog, and Adoption Measurement.

Scope of Responsibilities

Cross-Platform Product Management
  • Own the end-to-end colleague experience that spans AI Marketplace tools, Loom, MemX, and Forge49, the product no single engineering pillar owns, defining how a colleague’s work moves across platforms as one coherent journey.
  • Overseeing engineering pillars’ roadmaps. Adoption evidence sets what Platform Engineering teams build next. The pillars own how and how well; this team owns what matters most and for whom. The CDAO arbitrates when demand and feasibility collide.
  • Maintain product-minded ownership of the three-platform experience, validated through continuous engagement with colleagues across R&D, Commercial, PGS, and enabling functions.

Adoption & Enablement
  • Own the adoption model for the three platforms, including role-cohort rollout on a regular cadence, so capability reaches the colleagues who carry the heaviest load first.
  • Operate a central enablement hub that owns the rollout method, AI literacy, and practitioner training, focused on how colleagues think and work with these tools, not only how to click through them.
  • Orchestrate a federated champions network. Champions are embedded in the divisions on a hub-and-spoke model, dotted-line and division-funded, not centralized headcount. The hub sets the standard and the cadence; the divisions supply the reach.
  • Own the feedback path from the field back into the roadmap, ensuring adoption friction is surfaced as a prioritization signal rather than absorbed silently.

Experience & Design Research
  • Own colleague journey mapping and friction analysis across the three platforms, the qualitative discipline that makes “voice of the divisions” a practice rather than a slogan.
  • Investigate why colleagues route around the governed path, and translate those findings into product and roadmap direction for the engineering pillars.
  • Serve as the qualitative complement to adoption measurement: measurement shows what is happening, design research explains why.

AI Marketplace & Catalog
  • Own the AI marketplace and catalog scoped to AI-native reusable assets and the three strategic platforms, the reuse-before-build front door that surfaces duplication before a second team builds the same thing.
  • Curate the prompt and skill-pattern library, the approved patterns and reusable workflows colleagues call instead of a blank prompt box. This is content and practice curation; the registry and runtime infrastructure are owned by the engineering pillars.
  • Coordinate with the Head of Portfolio and Operations on reuse intelligence. Enterprise-wide reuse across all software demand sits with Portfolio and Operations; this catalog is the AI-native, three-platform view that feeds it.

Adoption Measurement and Value Realization
  • Own adoption measurement for the three platforms as the source of truth, governed-path versus shadow-path usage, reuse rate, leakage, and hours recovered. This is the steering signal that drives prioritization, not a downstream report card.
  • Own value realization for AI Marketplace tools, Loom, MemX, and Forge49, and report it up to Portfolio and Operations on their shared value standard. Portfolio and Operations owns the value-measurement methodology and the enterprise scorecard; this team applies that standard to the three platforms and AI Marketplace tools and reports conformant results. Enterprise aggregation across Tableau, Snowflake, and all other investments sits with Portfolio and Operations.
  • Feed the three-platform adoption and value metrics into the AI value scorecard as its source for those platforms, so there is one instrumentation pipe and one owner rather than competing dashboards.

Key Relationships
  • Heads of AI & Agentic and Data & BI Platform Engineering, the daily relationship. This role supplies the binding demand signal that shapes their roadmaps; they supply feasibility, cost, and sequencing reality. A productive peer tension, arbitrated by the CDAO.
  • Head of Portfolio and Operations, the enterprise boundary. Demand intake, run-the-business demand, and portfolio-level value aggregation live there; this role hands off at both ends of the loop and reports three-platform value up on their shared standard.
  • Head of Trusted AI, this role surfaces trust as an adoption barrier when colleagues will not use a system they do not trust, and feeds it to Trusted AI, which owns the responsible-use standard. This role never owns governance policy, the accelerator and the brake stay separate.
  • Division leaders across R&D, Commercial, PGS, and enabling functions, the stakeholder relationships through which adoption actually propagates and through which the champions network is federated.

Leadership Responsibilities
  • Lead, develop, and grow a small senior core across four functions, Cross-Platform Product Management, Experience & Design Research, AI Marketplace & Catalog, and Adoption Measurement, and orchestrate a federated champions network beyond it.
  • Serve as a senior voice in the CoE leadership team, contributing to enterprise AI strategy and operating-model decisions as the authority on the colleague experience and adoption.
  • Build a team culture that treats adoption as a product outcome earned on merit, not imposed by mandate, the conviction that the governed path wins because it is genuinely the better path.
  • Champion a practitioner community across the federated functions, propagating adoption through embedded champions rather than only through central programs.

Basic Qualifications
  • Master's degree in Computer Science, Information Systems, Engineering, or a related discipline.  Significant relevant experience with a Bachelor's degree may be considered in lieu of a Master's degree.
  • 15+ years of progressive experience in enterprise product management, digital adoption, or platform go-to-market, with a minimum of 10 years in a senior leadership role.
  • Proven track record of driving adoption of enterprise platforms at scale in a large, complex, federated organization, measured by realized usage and value, not launch activity.
  • Demonstrated ability to own a cross-platform product experience spanning multiple engineering teams that this role does not directly manage, through influence and a credible prioritization mandate.
  • Strong command of adoption and value measurement, defining metrics, instrumenting them, and translating them into an executive narrative connected to enterprise outcomes.
  • Exceptional cross-functional credibility: able to carry equal authority with engineering leaders, division heads, and senior business stakeholders.

Preferred Qualifications
  • Experience standing up a champions or practitioner community on a federated, hub-and-spoke model.
  • Background in design research or service design, or a track record of embedding it in a product organization.
  • Familiarity with agentic AI and modern AI-native colleague tools, and the workflow change they require.
  • Experience in a regulated industry where adoption must respect governance and validation boundaries

Last day to apply: August4, 2026
Work Location Assignment: Hybrid
The annual base salary for this position ranges from $274,000.00 to $456,600.00. In addition, this position is eligible for participation in Pfizer’s Global Performance Plan with a bonus target of 30.0% of the base salary and eligibility to participate in our share based long term incentive program. We offer comprehensive and generous benefits and programs to help our colleagues lead healthy lives and to support each of life’s moments. Benefits offered include a 401(k) plan with Pfizer Matching Contributions and an additional Pfizer Retirement Savings Contribution, paid vacation, holiday and personal days, paid caregiver/parental and medical leave, and health benefits to include medical, prescription drug, dental and vision coverage. Learn more at Pfizer Candidate Site – U.S. Benefits | (uscandidates.mypfizerbenefits.com). Pfizer compensation structures and benefit packages are aligned based on the location of hire. The United States salary range provided does not apply to Tampa, FL or any location outside of the United States. This role is posted in multiple locations. If you are applying for the role in an secondary job posting location where pay transparency regulations apply, your Talent Advisor will share the local pay information with you during the first interview.

Relocation assistance may be available based on business needs and/or eligibility.

Candidates must be authorized to be employed in the U.S. by any employer.

U.S. work visa sponsorship (such as TN, O-1, H-1B, etc.) is not available for this role now or in the future.

About Pfizer

Hospira, Inc. is the provider of injectable drugs and infusion technologies. Through its broad, integrated portfolio, Hospira is uniquely positioned to Advance Wellness™ by improving patient and caregiver safety while reducing healthcare costs. The company is headquartered in Lake Forest, Ill., and has approximately 16,000 employees.

Pfizer Careers

Joining Pfizer’s global team offers more than just job opportunities; it’s a chance to be a part of a company that leads with science and innovates for better health. As a leading biopharmaceutical company, Pfizer is at the forefront of transforming lives through innovation, leadership, and diversity. Work You’ll Do At Pfizer, you will collaborate with some of the brightest minds in the industry, engaging in work that enhances global health and saves lives. Our culture thrives on intellectual curiosity, professional growth, and inclusivity, making every day a learning opportunity. Here, your skills will be honed, your professional acumen will be expanded, and you will be part of a team that values the power of diverse insights to drive success. Pfizer’s Leadership and Growth Lead and innovate with Pfizer, where we value the growth of each employee. Our leadership is committed to providing employees with the training and resources needed to excel in their careers. Pfizer offers a variety of career paths, including roles in research, marketing, finance, technology, and more, each offering a unique blend of challenges and rewards. Internship and Employment Opportunities Start your career with Pfizer through our internship programs or dive straight into a full-time position. We are hiring individuals who are passionate about healthcare and who seek to make a difference in the world. Our internships provide invaluable industry experience, networking opportunities, and a potential pathway to full-time employment. Benefits and Culture Pfizer is dedicated to fostering a workplace where all employees feel valued and can achieve their full potential. We offer competitive benefits packages that support the health, well-being, and financial security of our employees and their families. At Pfizer, you’ll find a culture that encourages collaboration, innovation, and continuous learning. Join Our Team Explore the numerous job opportunities at Pfizer by searching open positions that match your skills and interests. We look for driven, curious, and innovative team players who are ready to advance their careers in a transformative company. Stay Connected Keep up to date with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Pfizer. Interview and Resume Tips Prepare for your future with Pfizer by utilizing our resources for resume building and interview preparation. We provide guidance on how to effectively showcase your skills and experiences to align with the needs of a position at Pfizer. Our goal is to help you succeed in securing a role that suits your professional goals and personal growth aspirations. Pfizer: A Place Where You Can Make a Difference Every position at Pfizer contributes to our mission of making the world a healthier place. Whether through direct patient care, research innovation, or corporate roles that support our operations, your work will have global impact. Join us in our journey to change lives—explore Pfizer careers today.
Learn more about Pfizer
Size
79,000 employees
Market Cap
$285.9 billion
Industry
Net Income
$9.6 billion
Founded
1849
5 Year Trend
+9%
Revenue
$41.9 billion
NASDAQ

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