Customers Bank

VP, ABL Portfolio Manager

Customers Bank • $140K — $150K *
US-AnywhereRemote in California, US
Finance & Insurance
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Finance, Accounting, Business, or related field
  • 5+ years of experience in asset-based lending or commercial credit
  • Strong understanding of borrowing base mechanics and collateral monitoring
  • Advanced skills in financial statement analysis and cash flow modeling
  • Experience managing a diverse portfolio across various industries
  • Strong communication skills for presenting to credit committees
  • Proficiency in Excel and credit/loan monitoring systems

Responsibilities

  • Manage a portfolio of ABL relationships, ensuring compliance and accurate reporting
  • Analyze borrower financials to identify credit deterioration indicators
  • Coordinate collateral exams and appraisals with Field Examination and Appraisal teams
  • Prepare and present annual reviews and periodic updates to credit committee
  • Serve as primary contact for clients on portfolio and servicing requests
  • Collaborate with Relationship Managers on financing opportunities and amendments
  • Ensure adherence to credit policies and regulatory requirements for the portfolio

Benefits

  • Comprehensive health coverage including medical, dental, and vision
  • 401(k) retirement plan with employer match
  • Paid time off and flexible work arrangements
  • Opportunities for professional development and continuous learning
  • Employee assistance programs for mental health and well-being
Full Job Description
Salary range: An annual salary range of $140,000 - $150,000 is what we expect to pay for this position, based on overall skills and experience.

Must be legally eligible to work in the United States without sponsorship, now or in the future, to be considered.

What You'll Do:

Portfolio Management & Credit Oversight
  • Manage a portfolio of ABL relationships, monitoring borrowing base certificates, collateral reporting, and covenant compliance on an ongoing basis
  • Analyze borrower financial statements, cash flow trends, and collateral performance to identify early warning signs of credit deterioration
  • Partner with Field Examination and Appraisal teams to schedule and review collateral exams and inventory/equipment appraisals; assess findings and adjust advance rates or reserves as warranted
  • Prepare and present annual reviews, renewals, and periodic credit updates to credit committee
  • Oversee accurate and timely risk rating of assigned credits in accordance with bank policy


Relationship & Deal Management
  • Serve as primary contact for assigned clients on day-to-day portfolio matters, servicing requests, waivers, and amendments
  • Partner with Relationship Managers and Originators on add-on facilities, upsizes, refinancings, and cross-sell opportunities
  • Coordinate with Legal and Closers on documentation of amendments, waivers, and new money transactions
  • Manage borrowing base availability, overadvances, and reserves in coordination with Operations


Risk & Compliance
  • Ensure the portfolio adheres to internal credit policy, regulatory requirements, and lending guidelines
  • Identify and escalate problem credits; participate in workout/restructuring strategy alongside Special Assets when needed
  • Maintain audit-ready files and documentation to support internal and regulatory examinations
  • Monitor industry, sector, and macroeconomic trends that may affect portfolio risk


Leadership & Collaboration
  • Collaborate cross-functionally with Underwriting, Field Exam, Legal, Operations, and Special Assets
  • Contribute to process improvement initiatives and policy development for the ABL platform


What Do You Need?

Required
  • Bachelor's degree in Finance, Accounting, Business, or related field
  • 5+ years of experience in asset-based lending, commercial credit, or a related portfolio management/underwriting role
  • Strong understanding of borrowing base mechanics, collateral monitoring, and field examination/appraisal review
  • Advanced financial statement analysis, cash flow modeling, and covenant analysis skills
  • Experience managing a diverse portfolio across industries and credit sizes
  • Strong written and verbal communication skills, including experience presenting to credit committees
  • Proficiency in Excel and credit/loan monitoring systems


Preferred
  • Formal credit training (bank-sponsored credit program or equivalent)
  • Experience with syndicated or multi-lender ABL facilities
  • Prior exposure to workout, restructuring, or special assets processes
  • Familiarity with industries such as manufacturing, distribution, retail, or transportation


Core Competencies
  • Credit judgment and risk assessment
  • Attention to detail and process discipline
  • Client relationship management
  • Negotiation and structuring skills
  • Ability to manage competing priorities across a large portfolio
  • Leadership and mentoring capability


Technology Skills:
  • Ability to work with the Microsoft Suite and learn/work with other Customers Bank's applications.
  • Proficiency in Excel and credit/loan monitoring systems
  • Familiarity with AI and automation tools that support productivity, workflow efficiency, and client engagement

About Customers Bank

Customers Bank is a full-service bank that provides a range of financial products and services to individuals, businesses, and institutions. The bank offers checking and savings accounts, loans, mortgages, credit cards, and wealth management services, among others. Customers Bank operates through a network of branches and ATMs in several states, including Pennsylvania, New York, New Jersey, Rhode Island, Massachusetts, New Hampshire, and Illinois. The bank is known for its innovative digital banking solutions, such as its mobile app and online banking platform, which allow customers to manage their accounts and transactions from anywhere, anytime.
Learn more about Customers Bank
Size
1,200 employees
Industry
Finance & Insurance
* Ladders Estimates

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