Under the general supervision of the Management Analyst III (Office of the Volunteer Liaison) assigned to the Office of the Fire Chief, independently performs professional-level program management, analysis, communications, recruitment, training coordination, and administrative work supporting the Fairfax County Fire and Rescue Department's volunteer system and departmental initiatives. The position serves as the operational program coordinator supporting the department's twelve affiliated Volunteer Fire Departments (VFDs) and assists the Management Analyst III with the implementation of strategic priorities, policies, programs, and initiatives affecting volunteer personnel and organizations. This position coordinates the department's volunteer recruitment and onboarding program, including applicant processing, background investigation coordination, fingerprinting, personnel records management, system access, and communication with volunteer leadership and departmental stakeholders. Develops and implements outreach strategies designed to increase awareness of volunteer opportunities, improve recruitment and applicant engagement, and support the long-term sustainability of the volunteer system. Serves as a communications and public information resource for the Office of the Volunteer Liaison. Develops and coordinates informational materials, recruitment campaigns, digital content, presentations, public messaging, and internal communications promoting volunteer programs, accomplishments, training opportunities, community engagement activities, and departmental initiatives. Coordinates with the department's Public Information Office and other stakeholders to ensure communications are accurate, timely, consistent, and aligned with departmental communication standards. Works collaboratively with the Fire and Rescue Academy MAIII (Volunteer Training), volunteer training leadership, operational bureaus, and other subject matter experts to identify training needs, communicate training opportunities, assist with coordinating program delivery, maintaining training information, and supporting initiatives designed to improve volunteer readiness, professional development, and organizational effectiveness. Performs program analysis, research, data management, process improvement, and performance measurement activities supporting volunteer programs and departmental initiatives. Develops reports, presentations, dashboards, correspondence, and briefing materials for the Management Analyst III, Assistant Chief of the Office of the Fire Chief, Fire Chief, Volunteer Fire Commission, department leadership, and other stakeholders. Assists with the administration of the Community Emergency Response Team (CERT) program and other community preparedness, volunteer engagement, recruitment, training, communications, and special projects assigned to the Office of the Volunteer Liaison. Note: The assigned functional areas of this position are Program coordination, Program analysis, Public Information resource management, Outreach, Communications, Volunteer Program management, Volunteer Recruitment/Training, and Data management. Illustrative Duties (The illustrative duties listed in this specification are representative of the class but are not an all-inclusive list. A complete list of position duties and unique physical requirements can be found in the position description.) 30;Performs a wide range of professional work in multiple administration functions within an organizational unit including analysis and project management; 30;May supervise administrative and paraprofessional staff; 30;Performs a variety of technical and professional work related to monitoring and reporting on departmental business processes, activities, and outcomes; 30;Plans, develops, and implements comprehensive communication and education plans on programs and services for both county agencies and community organizations; 30;Assists with developing and conducting special studies and research initiatives, by designing survey instruments, gathering data and information from department staff, developing data analysis tools, conducting statistical analyses, initiating literature reviews, etc.; 30;Conducts analysis and reporting of quantitative and qualitative data in order to track and monitor various business process indicators; 30;Serves as the point-person and liaison within the department and with central county departments regarding a designated program and functional areas of responsibility; 30;Prepares reports and presentations of analysis and findings. Required Knowledge Skills and Abilities (The knowledge, skills and abilities listed in this specification are representative of the class but are not an all-inclusive list.) 30;Knowledge of the mission, goals and objectives of the organizational unit, program, or activities to which incumbent is assigned; 30;Knowledge of the principles, practices, and techniques relating to various functional areas of business operation (e.g., personnel, budgeting and financial management, contract administration, and management); 30;Knowledge of the principles, practices and techniques governing management, organization, operations and programmatic services; 30;Ability to identify and describe a range of possible solutions for solving business problems; 30;Ability to apply research methods to design studies and assessments, and statistical analysis techniques to identify patterns and trends in data; 30;Ability to use word processing and presentation software to prepare documents, and to use spreadsheet and statistical analysis software packages to store, manipulate, analyze, and present data; 30;Ability to train, lead, and/or supervise paraprofessional staff. Employment Standards MINIMUM QUALIFICATIONS: (Click on the aforementioned link to learn how Fairfax County interprets equivalencies for "Any combination, experience, and training equivalent to") Graduation from an accredited four-year college or university with a bachelor's degree in the field related to the assigned functional area; plus, two years of professional work experience within the functional area. CERTIFICATES AND LICENSES REQUIRED: Driver's License (Required) NECESSARY SPECIAL REQUIREMENTS: The appointee to this position will be required to complete a criminal background check, credit check, sanctions screening, and driving record check to the satisfaction of the employer. PREFERRED QUALIFICATIONS: 30;Volunteer/Career Fire and/or EMS experience 30;Prior public safety/public sector volunteer management experience 30;Experience coordinating volunteer recruitment efforts 30;Experience developing and implementing outreach strategies 30;Experience developing and coordinating informational materials, recruitment campaigns, digital content, presentations, public messaging, and internal communication. PHYSICAL REQUIREMENTS:Fully participate as a civilian member of an emergency response organization. Able to lift 25 pounds. Able to operate computer and electronic equipment. Position frequently communicates and must be able to exchange accurate information with others verbally (in person or telephone) and in writing. All duties may be performed with or without reasonable accommodations. SELECTION PROCEDURE:Panel interview; may include exercise. Fairfax County is home to a highly diverse population, with a significant number of residents speaking languages other than English at home (including ) We encourage candidates who are bilingual in English and another language to apply for this opportunity. Merit Positions Fairfax County is proud to offer employees an attractive and comprehensive benefits program, including the following: 30;Medical/Vision/Dental Insurance Coverage 30;Group Term Life Insurance 30;Long Term Disability 30;LiveWell Program 30;Flexible Spending Programs 30;Paid Leave (annual, sick, parental, volunteer activity, and more!) 30;Paid Holidays 30;Deferred Compensation 30;Employee Assistance Program 30;Employees' Child Care Center 30;Continuous Learning Opportunities Please click for a summary of our benefits. NOTE: Fairfax County Government is a qualifying employer under the Public Service Loan Forgiveness program. For more information about the PSLF program: For additional details please visit the Non-Merit Positions 30;Non-Merit Benefit Eligible: scheduled to work a minimum 1,040 hours and no more than a maximum of 1,560 hours in a calendar year. 30;Medical/Vision/Dental Insurance Coverage 30;Flexible Spending Program 30;Deferred Compensation 30;Temporary: scheduled to work a maximum of 900 hours in a calendar year. 30;No benefits 01 What is the highest level of education that you have completed? 30;Less than 12th grade 30;High school diploma or GED 30;Some college 30;Associate's degree 30;Bachelor's degree 30;Master's degree 30;Doctorate degree 02 If you answered "Some college" for the highest level of education completed, please indicate the number of quarter or semester hours you have completed towards a degree. 30;Less than 45 quarter hours 30;45 to less than 90 quarter hours 30;90 to less than 135 quarter hours 30;135 to less than 180 quarter hours 30;180 or more quarter hours 30;Less than 30 semester hours 30;30 to less than 60 semester hours 30;60 to less than 90 semester hours 30;90 to less than 120 semester hours 30;120 or more semester hours 30;Not applicable 03 Please indicate the major(s) or minor(s) for your completed degree(s). Check all that apply. 30;Business administration 30;Public administration 30;Communications 30;Business management 30;Other (related field) 30;Other (non-related field) 30;Not applicable 04 If you answered "Other (related field)" or "Other (non-related field)" for the previous question, please list all of your majors and minors. If this question does not pertain to you, or you do not have a degree, enter "Not applicable". 05 How many years of full-time equivalent professional experience do you have in the functional area(s) of Program coordination, Program analysis, Public Information resource management, Outreach, Communications, Volunteer Program management, Volunteer Recruitment/Training, and Data management? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five to less than six years 30;Six to less than seven years 30;Seven to less than eight years 30;Eight or more years 06 How many years of full-time equivalent Volunteer/Career Fire and/or EMS experience do you have? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five or more years 07 How many years of full-time equivalent experience do you have coordinating volunteer recruitment (onboarding, applicant processing, background investigation coordination, fingerprinting, personnel records)? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five or more years 08 How many full-time equivalent years of public safety and/ or public sector volunteer management experience do you have? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five or more years 09 How many years of full-time equivalent experience do you have developing and implementing outreach strategies? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five or more years 10 How many years of full-time equivalent experience do you have developing and coordinating informational materials, recruitment campaigns, digital content, presentations, public messaging, and internal communications? 30;None 30;Less than one year 30;One to less than two years 30;Two to less than three years 30;Three to less than four years 30;Four to less than five years 30;Five or more years Required Question