ResponsibilitiesPeraton is looking for aVoice and VideoEngineer to support a contract onsite inArlington, Virgina.In this role, theVoice and VideoEngineer will be responsible for configuring, managing, monitoring, and maintaining government Command and Control (C2) conference rooms and video-teleconferencing endpoints.
TheVoice and VideoEngineerisresponsible for but not limited to:
- Tier II phone support of reported customer incidents supporting network conference room video systems, desktop video systems, video conferencing systems, video gateways, and video control systems.
- Provide End User support, to include in-room and external network support with graphical user interface access and operability; troubleshooting, scheduling and administering video teleconferences.
- Conduct testing and configuration of existing hardware, including application of security controls, generation and application of security certificates, and specialized configuration testing for individual platforms.
- Perform patch and firmware upgrades of devices, break/fix support and daily operations and management support, including onsite assistance for special events.
- Testing and evaluation of video infrastructure equipment such as multi-controller units, meeting systems, video content servers, and video control systems.
- Testing and evaluation of video endpoint devices and associated peripherals.
- Documentation and reporting of all associated testing activities.
- Develop and provide training to end users on the various endpoint devices.
Qualifications
Required Qualifications:
- An active/current TS/SCI Security Clearance is required.
- Bachelor27s degree incomputer scienceor related field and 5+ years of related experience or a commensurate combination of education, training and experience, is required; four years of relevant experience in the above-cited duties may be substituted in lieu of a degree.
- A current8140/8570 IAT Level II compliant certification.
- Strong understanding of VoIP and Video technologies (Avaya, Cisco,Tandburg, and/or Webex, etc.).
Desired Qualifications:
- Current CCNA certification.
- Experience with the ITIL library in support of incident and change management.
- Experience with a maintenance ticketing system to manage incidents and problems.
- Previous experience supporting a government and/or Department of Defense customer.
Benefits:
Peraton offers enhanced benefits to employees working on this critical National Security program, which include heavily subsidized employee benefits coverage for you and your dependents, 25 days of PTO accrued annually up to a generous PTO cap and eligibility to participate in an attractive bonus plan.
Target Salary Range$80,000 - $128,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual27s experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay.
