Alternate Locations: Work from Home; Charlotte, NC (North Carolina); Fort Wayne, IN (Indiana); Norwood, OH (Ohio); Radnor, PA (Pennsylvania)

Work Arrangement:

Remote : Work at home employee residing outside of a commutable distance to an office location.

Relocation assistance: is not available for this opportunity.

Requisition #: 76548

The Role at a Glance

As a Vocational Rehabilitation Consultant, you will be reviewing and analyzing disability claims to identify potential candidates for vocational case management services and/or reviewing accommodation event requests and supporting customers through an interactive process for successful accommodation outcomes. You will act as a resource and provide consultative service to clarify vocational and/or medical information to assist Claims teams. You will support the team to provide high quality vocational services and activities to support accommodation requests (i.e. ADA, PWFA). You will partner closely with appropriate stakeholders to facilitate safe and timely return to work for claimants. In addition, you will spend time assessing claimants return to work needs by phone to help outline their work objectives. Our team is highly collaborative, and we want you to be a part of our success!

What you'll be doing
• Making a Difference - By effectively managing an assigned caseload within the department (Return-to-work and/or Accommodation Services) and organizing your top priorities to reach your goals.
• Have an Impact - Through developing and implementing comprehensive vocational and/or accommodation plans to assist our customers in the return-to-work and/or stay-at-work process.
• Be an Expert - By using your Vocational Expertise and analytical skills, you will assist our claims partners in understanding occupational demands, transferability of skills and reasonable job accommodations while interpreting policy language.
• Partner and Collaborate - Utilizing your expertise, you will collaborate and connect daily with claims specialists, managers, nurses, behavioral health specialists and physicians to review medical documentation to derive recommendations and understanding of disability.
• Engagement and Success - Provide support and engage with our customers while positively impacting the lives of individuals through return-to-work and stay-at work plans.
• Communicate Effectively - Able to efficiently articulate your opinion and communicate with a varied audience. Professionally use email, telephone, and written correspondence.

What we're looking for

Must-haves:
• Master's Degree in Rehabilitation Counseling or related field
• Certification as a Rehabilitation Counselor
• Strong written and verbal communication skills
• Strong computer and technical abilities
• Experience working with people with physical and/or mental disabilities

Nice to have:
• Analytical skills with understanding of occupational titles and experience completing transferrable skills analyses
• Understanding of Vocational resources (Dictionary of Occupational Titles, O*NET, ERI, OOH and OASYS)
• Knowledge and understanding of ADAAA, PWFA, EEOC and reasonable accommodations
• Experience assisting persons with a disability returning to the workforce using job seeking skills training techniques and offering job placement assistance
• Insurance experience

Application Deadline

Applications for this position will be accepted through September 14th, 2026, subject to earlier closure due to applicant volume

What's in it for you:

• Clearly defined career tracks and job levels, along with associated behaviors for each of Lincoln's core values and leadership attributes
• Leadership development and virtual training opportunities
• PTO/parental leave
• Competitive 401K and employee benefits
• Free financial counseling, health coaching and employee assistance program
• Tuition assistance program
• Work arrangements that work for you
• Effective productivity/technology tools and training

The pay range for this position is $66,750 - $106,800 with anticipated pay for new hires between the minimum and midpoint of the range and could vary above and below the listed range as permitted by applicable law. Pay is based on non-discriminatory factors including but not limited to work experience, education, location, licensure requirements, proficiency and qualifications required for the role. The base pay is just one component of Lincoln's total rewards package for employees. In addition, the role may be eligible for the Annual Incentive Program, which is discretionary and based on the performance of the company, business unit and individual. Other rewards may include long-term incentives, sales incentives and Lincoln's standard benefits package.