Must Have Technical/Functional Skills
Provide a stable, secure, and performant virtualization platform (VDI and RDSH) through end-to-end ownership of escalated tickets, proactive monitoring, disciplined image lifecycle management, and outcome-based end-user experience (EUX) management.
Bachelors degree in information technology, Computer Science, or related field or equivalent experience in Virtualization / EUC support and operations
Strong experience with:
• VMware Horizon VDI and RDSH environments
• Windows OS administration and image management
• ITIL-based processes experience
• Proven experience in enterprise IT services and operations
Roles & Responsibilities
Following Technologies/Tools (To demonstrate fully or partially)
o VMware Horizon (Core)
o VMware vSphere / ESXi
o VMware Dynamic Environment Manager (DEM)
o VMware App Volumes (Critical)
o MSIX App Attach / MSIX Packaging Tool
o vCenter Server
o Microsoft Remote Desktop Services (RDSH)
o Golden Image Management
o VMware Instant Clones / Linked Clones
o Image Automation Tools
o Microsoft WSUS / MECM (SCCM)
o EUX Monitoring (ControlUp or similar)
o Automation & Scripting (Powershell, Python...)
Salary Range: $100,000 -$120,000 year
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