JM Family Enterprises

Virtual F&I Specialist

JM Family Enterprises$49K — $127K *
US-Anywhere
+ 48 other locationsRemote
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Experience as an F&I Manager in Retail Automotive
  • Detail-oriented with adaptability to shifting priorities
  • Strong verbal and written communication skills
  • Self-motivated with excellent customer interaction skills
  • Flexible schedule availability, including nights and weekends
  • Ability to work remotely
  • Proficient in Word, Excel, PowerPoint, and StoneEagle software

Responsibilities

  • Sell F&I products using JM&A’s proven virtual sales process
  • Deliver outstanding customer experiences while driving sales
  • Build strong relationships with dealer partners through regular communication
  • Explain F&I products and assist customers in vehicle purchases
  • Maintain accurate documentation and track performance metrics
  • Represent JM&A with professionalism and a customer-first attitude

Benefits

  • Comprehensive benefits package including medical, dental, and vision insurance
  • 401k, profit-sharing, and pension plans
  • Flexible spending accounts and emergency backup care services
  • Supplemental life insurance and parental leave benefits
  • Paid time off and lifestyle spending accounts
Full Job Description

As a Virtual F&I Specialist, you’ll partner with dealerships across the country to deliver a seamless, high-quality F&I experience remotely. You’ll work inside a proven sales process, represent one of the most respected brands in automotive retail, and collaborate with dealer partners in a fast-paced, performance-driven environment.

This is a professional F&I sales position designed for experienced producers who know how to build trust, present value, overcome objections, and close deals.

 

Responsibilities:

  • Sell F&I products for dealer partners using JM&A’s proven Virtual F&I sales process, including customer interviews, menu presentations, and product recommendations

  • Deliver exceptional customer experiences while consistently driving product sales and performance results

  • Build strong relationships with dealer partners through daily communication, collaboration, and participation in dealership sales activities

  • Confidently explain F&I products, overcomeobjections, and walk the customer through their vehicle purchase

  • Maintain accurate deal documentation and performance tracking while continuing to strengthen product knowledge and sales effectiveness

  • Represent JM&A Group with professionalism, responsiveness, and a customer-first mindset in every interaction

 

Qualifications:

  • Experience working in Retail Automotive as an F&I Manager

  • Detail-oriented with the flexibility to deal with changing priorities and tight deadlines

  • Strong verbal, written, and interpersonal communication skills with adeptness in dealing with individuals at all levels inside and outside the organization

  • Highly self-motivated with top-notch customer-facing skills

  • Ability to work a flexible schedule, including nights and weekends

  • Ability to work from home

  • Proficient with Word, Excel, PowerPoint, and StoneEagle

#LI-KB1

#LI-REMOTE

The pay range for this position is 49,920.00 - 127,900.00. Base pay is determined by factors including candidate experience and qualifications, education and work location. At JM Family, we offer an extremely competitive benefits package tailored to your needs and those of your family. Beyond base pay, this position is eligible for an annual discretionary bonus as well as participation in our robust retirement plans including 401k, profit sharing and pension. Yes, you read that right, a pension plan! We offer medical, dental and vision insurance, as well as flexible spending accounts. We also provide access to emergency backup care and family support services, supplemental life insurance, a lifestyle spending account, parental leave and paid time off. During your interview process, our talent team can fill you in on the details of our benefits and career development opportunities.


This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.


About JM Family Enterprises

JM Family Enterprises is a diversified automotive company ranked No. 20 on Forbes? list of America?s Largest Private Companies. It is also consistently ranked by Fortune as one of the "100 Best Companies to Work For" and by Computerworld as one of the "100 Best Places to Work in IT." The company is committed to providing its associates with a comprehensive benefits program, including health and wellness benefits, retirement savings programs, and work-life balance programs. JM Family Enterprises is also committed to giving back to the community through its philanthropic initiatives, which focus on education, health and human services, and environmental sustainability.
Learn more about JM Family Enterprises
Size
4,200 employees
Industry
Founded
1968

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