Qualifications

• 5+ years in IT consulting, account management, or technical leadership, particularly in the MSP sector.
• Demonstrated success in strategic IT planning and stakeholder engagement, especially with C-suite executives.
• Strong capability to meld technology solutions with overarching business strategies.
• Preferred industry certifications like MCSA, VCP, or CCNA enhance credibility.
• Familiarity with tech platforms such as ConnectWise, Cisco, Meraki, and advanced Mac OS support.
• Exceptional multitasking and prioritization skills in a fast-paced, collaborative setting.
• Organized, detail-oriented, self-motivated, and capable of working autonomously.

Responsibilities

• Act as a strategic advisor to client technology aligning with their business objectives.
• Communicate effectively at an executive level with both technical and non-technical stakeholders.
• Manage client environments ensuring they are secure, scalable, and optimized.
• Develop IT roadmaps and oversee business reviews while managing budgets and compliance standards.
• Serve as the primary point of contact for client relationships, handling escalations and concerns.
• Mentor team members and foster cross-departmental collaboration.
• Identify project gaps and work with technical teams to prioritize initiatives.
• Ensure compliance with industry best practices and regulatory standards.

Benefits

• Comprehensive medical, dental, and vision coverage.
• Life and disability insurance provided.
• Paid Holidays and PTO for work-life balance.
• Retirement savings plan via 401K with company bonuses.
• Unique perks like free dry cleaning and fully stocked break room.
• Social team lunches on Fridays and quarterly team-building outings.
• Opportunities for professional development and paid training.