Virtual Chief Information Officer

Server At Work, LLC

$120K — $180K *
US-AnywhereRemote in Lake Charles, LA
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in IT, Business, or related field (Master's preferred)
  • 7+ years of IT leadership, consulting, or strategic planning experience
  • Strong grasp of IT infrastructure, cloud services, and cybersecurity
  • Ability to explain technical jargon to non-tech stakeholders
  • Experience with Managed Service Providers (MSPs) is favored
  • Certifications like CISSP, CISM, PMP, or ITIL preferred
  • Eligibility to work in the US with a valid US Driver's license

Responsibilities

  • Act as the primary technology advisor, fostering trust with client executives
  • Create and uphold IT roadmaps that reflect client business goals
  • Conduct quarterly business reviews and present performance metrics and recommendations
  • Collaborate with internal teams to ensure alignment with strategic objectives
  • Spot opportunities for tech enhancements and risk reductions
  • Guide clients on budgeting, compliance, cybersecurity, and digital transformation
  • Stay informed about industry trends and emerging technologies for proactive advising

Benefits

  • Standard work hours: Monday - Friday, 8 am - 5 pm Central
  • Employee healthcare insurance benefits
  • Optional dental, vision, and life insurance coverage
  • Paid vacation and sick leave
  • 401k plan with employer contributions
  • Monthly stipend for cell phone expenses
Full Job Description
Server At Work is an IT managed services provider looking for a Virtual Chief Information Officer (vCIO) to serve as a strategic technology advisor to multiple clients across industries. This role is responsible for aligning IT strategy with business goals, developing technology roadmaps, and ensuring clients receive high-value, forward-thinking guidance. The vCIO works closely with internal technical teams and client leadership to drive innovation, manage risk, and optimize IT investments. The vCIO will hold regular meetings with clients, lead strategy discussions, and plan client technology strategies.

The executive will work from the Server At Work office located in downtown Lake Charles, Louisiana. As needed, the executive will travel to client locations for meetings.

Responsibilities:
• Serve as the primary technology advisor for assigned clients, building trusted relationships with executive stakeholders.
• Develop and maintain IT roadmaps that align with client business objectives.
• Conduct regular strategic business reviews (QBRs) and present IT performance metrics, risk assessments, and recommendations.
• Collaborate with internal service teams to ensure delivery aligns with strategic goals.
• Identify opportunities for technology improvements, cost savings, and risk mitigation.
• Guide clients through budgeting, compliance, cybersecurity, and digital transformation initiatives.
• Stay current on industry trends and emerging technologies to provide proactive guidance.

Qualifications:
• Bachelor's degree in Information Technology, Business, or related field (Master's preferred).
• 7+ years of experience in IT leadership, consulting, or strategic planning roles.
• Strong understanding of IT infrastructure, cloud services, cybersecurity, and compliance frameworks.
• Proven ability to communicate complex technical concepts to non-technical stakeholders.
• Experience working in or with Managed Service Providers (MSPs) is highly preferred.
• Certifications such as CISSP, CISM, PMP, or ITIL are a plus.
• Qualified to work within the US.
• US Driver's license.

Desired Skills:
• Strategic thinking and business acumen.
• Excellent communication and presentation skills.
• Ability to manage multiple client relationships and priorities.
• Familiarity with MSP tools (e.g., PSA, RMM platforms).

About the position:
• Work hours are Monday - Friday 8am - 5pm Central (Except major holidays).
• Travel is sometimes required.
• Employee healthcare insurance benefits.
• Optional dental, vision, life insurance.
• Paid vacation and sick days.
• 401k with employer contributions.
• Monthly cell phone stipend.

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