Virginia Department of Human Resource Management

Victim Services Manager: Central Administration - #01204

Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in victim advocacy or related field
  • Advanced knowledge in psychology, social work, or criminal justice
  • Proficient in strategic planning and program evaluation
  • Experience with grant writing and budgeting
  • Strong leadership and team collaboration skills
  • Knowledge of VADOC procedures and NAAVI system preferred

Responsibilities

  • Plan and operate evidence-based victim advocacy services
  • Assist victims with their rights and notify them of inmate status changes
  • Develop and manage the Statewide Victim Advocacy Program
  • Supervise the regional victim advocate initiative and service provision
  • Monitor and oversee the NAAVI victim notification system
  • Design and deliver training on victim-related topics
  • Conduct evaluations of victim services programs

Benefits

  • Full-time position with potential for salary increase
  • Work within a public service environment
  • Opportunities for training and professional development
  • Direct impact on community safety and victim support
  • Collaborative work across agencies in the criminal justice system
Full Job Description
Victim Services Manager: Central Administration - #01204

Job no:
Work type: Full-Time (Salaried)
Location: Richmond (City), Virginia
Categories: Health and Human Services

Title: Victim Services Manager: Central Administration - #01204

State Role Title: Prog Admin Specialist II

Hiring Range: $61,765 - $101,291

Pay Band: 5

Agency: Dept of Corr - Central Admin

Location: DOC Headquarters

Agency Website: www.vadoc.virginia.gov

Recruitment Type: General Public - G

Job Duties

To plan and operate a system of evidence-based practices and services that support victim awareness/advocacy as it relates to the Code of Virginia as well as related inmate/probationer/parolee programming. To register, assist, explain, and document victim notification of inmate status changes and advocate for victim rights and involvement in the criminal justice system. Provide support, development, and training for the NMVI (Notification and Assistance for Victim Inclusion) notification system and other victimology related and evidence-based programs. Manage marketing development for victim-centered programs. Develop and manage evaluations of the Victim Services Unit and related programming.

To design, plan, implement, analyze, and manage the Statewide Victim Advocacy Program founded on the well-established, contemporary body of evidence-based practices for correctional-based victim services. To incorporate social learning and cognitive-behavioral programming to create victim involvement/input and positive inmate/probationer/parolee change and accountability. To manage grant reporting and applications (if applicable). To manage statewide victim services and the regional advocate initiative to include the supervision of four regional victim advocates (remote FTE's), re-entry services for victims, case planning, notification, and impact of crime programming/training. To monitor, test, update, and oversee the NAAVI victim notification system and its contractual obligations to ensure proper victim notification and annual adherence to industry standards and technological advances. To update, manage and present victim related instruction at the DOC Academies and amongst community stakeholders. To maintain a
growth mindset for continuous training and maintenance of victimology industry standards to stay competitive and progressive on the national stage.

Minimum Qualifications

Working knowledge of contemporary evidence-based research and practices for correctional operations, including victim/perpetrator programming and post-conviction corrections-based victim advocacy. Working knowledge of case management and crisis intervention techniques. Experience with strategic planning, program evaluation and design, budgetary procedures, and grant writing/reporting. Knowledge of case planning and risk assessment. Leadership experience. Demonstrated ability to manage statewide crime victim services and develop coordinated referrals and networking to agencies statewide. Demonstrated ability to interpret and explain procedures and laws. Demonstrated ability to work effectively with all levels and as part of a team, and to communicate effectively both orally and in writing.

Additional Considerations

Advanced knowledge in psychology, social work, or criminal justice. Considerable victim advocacy and corrections experience. Knowledge of VADOC procedures, post-conviction advocacy, and the NAAVI notification system/Microsoft Dynamics strongly preferred.

Special Instructions

You will be provided a confirmation of receipt when your application and/or résumé is submitted successfully. Please refer to "Your Application" in your account to check the status of your application for this position.

Contact Information

Name: Human Resources

Phone: 804-641-9840

Email: EMAILED APPLICATIONS/RÉSUMÉS WILL NOT BE ACCEPTED FOR THIS POSITION

Advertised: 10 Jul 2026 Eastern Daylight Time
Applications close: 24 Jul 2026 Eastern Daylight Time

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About Virginia Department of Human Resource Management

Virginia Department of Human Resource Management Careers

There has never been a better time to explore the diverse job opportunities at the Virginia Department of Human Resource Management—the leading entity in fostering a professional and innovative public sector workforce.

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Join the Virginia Department of Human Resource Management to assist in shaping the future of public service with dedication and expertise. This department is pivotal in ensuring that the state's workforce is efficient, effective, and equipped to handle the challenges of today and tomorrow. Transform the public sector with Virginia Department of Human Resource Management by bringing your skills to a team that values leadership and professional growth. The department stands at the nexus of public service and innovative human resource solutions. Engage with a team that enhances the capabilities of state employees through strategic leadership, job training, and diversity initiatives. Collaborate with a network of professionals dedicated to improving the employee experience across various state agencies.

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