Vice President, Technology

Whataburger$130K — $180K *
Food & Beverages
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 14+ years of progressive technology leadership experience
  • Deep expertise in restaurant or QSR technology environments
  • Strong knowledge of POS, KDS, and in-restaurant systems
  • Proven success leading enterprise technology implementations at scale
  • Experience managing vendor relationships, contracts, and performance
  • Demonstrated financial acumen, including budget ownership and ROI delivery
  • Ability to lead cross-functional initiatives and influence senior stakeholders
  • Knowledge of cloud platforms, systems integration, and cybersecurity standards
  • Strong data-driven decision-making and problem-solving capabilities
  • Bachelor's degree or equivalent combination of education and experience

Responsibilities

  • Define and execute enterprise restaurant technology strategy aligned to growth and operational priorities
  • Lead end-to-end lifecycle of POS, KDS, payments, labor, inventory, and in-store systems
  • Drive improvements in speed of service, accuracy, uptime, and team member experience
  • Oversee large-scale implementations, upgrades, and restaurant technology rollouts
  • Ensure system reliability, support performance, and incident response readiness
  • Partner cross-functionally to deliver secure, integrated, and scalable solutions
  • Manage vendor selection, negotiations, and ongoing performance optimization
  • Own capital and operating budgets with a focus on ROI and cost discipline
  • Build and lead high-performing teams focused on innovation and continuous improvement

Benefits

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits
  • Short-term and Long-term Disability Benefits
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program
Full Job Description

Your Recipe for Impact — What You’ll Do

As Vice President of Technology , you will shape the future of restaurant technology across the enterprise—ensuring every system, platform, and innovation enables operational excellence and an exceptional guest experience. In this role, you will Make a Difference by driving scalable, reliable solutions that power our restaurants every day. You will Serve with Heart by creating technology that supports team members on the front lines and simplifies how they work. By partnering across functions, you will Win as One, aligning strategy, execution, and outcomes across Operations, Digital, and beyond. And you will Move Forward Boldly, leading innovation and transformation that keeps Whataburger at the forefront of restaurant technology.

Day-to-Day Ingredients — Responsibilities

As Vice President of Technology, you will:

  • Define and execute enterprise restaurant technology strategy aligned to growth and operational priorities
  • Lead end-to-end lifecycle of POS, KDS, payments, labor, inventory, and in-store systems
  • Drive improvements in speed of service, accuracy, uptime, and team member experience
  • Oversee large-scale implementations, upgrades, and restaurant technology rollouts
  • Ensure system reliability, support performance, and incident response readiness
  • Partner cross-functionally to deliver secure, integrated, and scalable solutions
  • Manage vendor selection, negotiations, and ongoing performance optimization
  • Own capital and operating budgets with a focus on ROI and cost discipline
  • Build and lead high-performing teams focused on innovation and continuous improvement

The Sauce — Pay & Perks

As Vice President of Technology , you will receive:

  • Competitive Weekly Pay
  • Bonus Program that scales up to 2.5X payout potential based on company results
  • 5 weeks PTO
  • Flex Weeks
  • Paid Corporate Holidays
  • Paid Parental Leave*
  • 401(k) match $1/$1 up to 4%
  • Competitive Medical, Dental and Vision Benefits*
  • Short-term and Long-term Disability Benefits*
  • Opportunities for Career Development and Growth
  • Whataburger Family Foundation - Scholarship Program (dependents eligible) and Hardship Grant Assistance
  • Wireless Service Discounts
  • Computer & Software Discounts
  • Fitness / Gym Discounts
  • Awards and recognition for all you do
  • Retirement Celebration Program

What You Bring to the Table — Required Experience

As Vice President of Technology, youmust have:

  • 14+ years of progressive technology leadership experience
  • Deep expertise in restaurant or QSR technology environments
  • Strong knowledge of POS, KDS, and in-restaurant systems
  • Proven success leading enterprise technology implementations at scale
  • Experience managing vendor relationships, contracts, and performance
  • Demonstrated financial acumen, including budget ownership and ROI delivery
  • Ability to lead cross-functional initiatives and influence senior stakeholders
  • Knowledge of cloud platforms, systems integration, and cybersecurity standards
  • Strong data-driven decision-making and problem-solving capabilities
  • Bachelors degree or equivalent combination of education and experience

Extra Toppings — Desired Experience

As Vice President of Technology, we prefer you to have:

Experience in multi-unit, high-growth restaurant or retail environments

Background in digital integration with in-store technologies

Familiarity with PCI compliance and advanced cybersecurity practices

Track record of driving innovation in restaurant or customer-facing technology

Experience leading technology transformation or modernization initiatives

Advanced degree in technology, business, or related field

Where & How Youll Work

This role is based at the San Antonio Home Office, working on9site Monday through Thursday with remote flexibility on Fridays. In this role, youll have strong collaboration with leadership, across cross-functional teams, and with external partners to align capabilities with restaurant realities. The work environment is fast9paced and requires sound judgment, strategic thinking, and strong collaboration skills. Full9time availability is required, with occasional extended hours based on business needs, along with occasional travel to properties, project sites, and external meetings. Candidates must reside within commuting distance of the San Antonio Home Office.

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