Why This Role Matters Didlake is a mission-driven nonprofit dedicated to advancing equitable employment and community participation for people with disabilities. As Vice President of Program Services, you will serve as a key executive leader responsible for shaping the future of our service delivery, driving growth, innovation, and measurable outcomes across a diverse portfolio of community-based disability services.
This high-impact role provides the opportunity to expand access to gainful employment, workforce development, and community engagement for individuals with disabilities while positioning Didlake as a regional and national leader in disability employment and support services.
What You Will Do Strategic Leadership & Growth- Lead the vision, strategy, and multi-year growth plan for program services aligned with organizational goals.
- Serve as a strategic partner to Business Development leading the identification, evaluation, and end-to-end execution of growth opportunities to advance organizational scale and impact. Drive expansion priorities across:
- Geographic markets
- Service lines (e.g., education, social services, behavioral support, customized employment, technology-enabled services)
- Public, private, and grant-funded sources
- Partner with executive leadership to pursue mergers, partnerships, and strategic alliances that expand impact.
- Drive innovation by incorporating emerging best practices, technology, and person-centered models.
Program & Operational Excellence- Provide executive oversight for:
- Employment services, including supported and customized employment
- Day support and community engagement programs
- Pre-Employment Transition Services (Pre-ETS)
- Workforce development and training programs
- Other person-centered services and supports
- Ensure programs achieve measurable outcomes related to employment placement, independence, and quality of life.
- Establish and monitor KPIs, dashboards, and performance metrics to drive accountability and continuous improvement.
- Ensure operational scalability and service consistency across multiple locations.
Regulatory Compliance & Quality Assurance- Ensure compliance with all applicable regulatory, accreditation, and funding requirements, including DMAS, DBHDS, CARF, DARS, AbilityOne, and related entities.
- Lead quality assurance and performance improvement systems across all service lines.
- Partner with executive leadership to oversee organizational risk management.
- Ensure timely reporting, audit readiness, and operational compliance.
Financial Management- Develop and manage multi-million-dollar departmental budgets.
- Align program operations with reimbursement structures, revenue models, and contract requirements.
- Identify opportunities to improve operational efficiency, increase margins, and diversify revenue streams.
Stakeholder Engagement & External Relations- Serve as a senior representative of Didlake with government agencies, policymakers, funders, referral sources, community partners, and advocacy organizations.
- Collaborate with public policy leaders to influence disability policy and advance workforce inclusion initiatives.
- Build relationships that generate referrals, funding opportunities, and strategic partnerships.
People Leadership & Culture- Lead, mentor, and develop directors and program leaders.
- Foster a culture of accountability, inclusion, innovation, and continuous improvement.
- Partner with Human Resources on workforce planning, recruitment, retention, and leadership development.
- Promote best practices in supporting employees with disabilities and advancing inclusive workforce participation.
What You Bring Education & Experience- Bachelor's degree in human services, Rehabilitation, Business Administration, or a related field required; master's degree preferred.
- Minimum of 10 years of progressive leadership experience in disability services, behavioral health, workforce development, or related fields.
- At least 5 years of senior or executive leadership experience with multi-site operational oversight.
- Demonstrated success scaling programs, leading growth initiatives, and managing complex service systems.
Skills & Abilities- Deep knowledge of Medicaid waiver services, reimbursement systems, employment services, and workforce development models.
- Strong understanding of regulatory frameworks including DMAS, DBHDS, CARF, DARS, AbilityOne, and related agencies.
- Expertise in person-centered practices, Employment First principles, and community integration.
- Experience using outcomes-based performance management and data-driven decision-making.
- Strategic thinker with a growth mindset and entrepreneurial approach.
- Strong financial acumen and operational leadership capabilities.
- Exceptional executive presence, communication, and relationship-building skills.
- Ability to effectively engage Boards, regulators, funders, policymakers, and community leaders.
- Proven success leading change management, innovation, and organizational transformation.
Benefits - Health coverage for you and your family through Medical, Dental, Vision plans
- Life Insurance/AD&D
- Disability Insurance
- Employee Assistance Program (EAP) for work and personal support
- 401(k) retirement plan with company match
- Paid time off and sick leave that begins accruing upon hire
- Employee Development Program (EDP)
- Paid holidays
- Direct deposit
