Description
Department Profile
The Business Transformation Services (BTS) team sits within Morgan Stanley Wealth Management and aims to establish a consistent, scalable, and repeatable model to provide advisory and delivery support for programs within the Division as well as across the Firm. BTS supports initiatives with a focus on Strategic Program Delivery, Mergers/Divestitures/Integration, Organizational Change and Readiness, and Regulatory Compliance. The team partners with individual Wealth Management business lines, Legal/Risk/Compliance, and senior Firm leadership to drive initiatives to completion.
Primary Responsibilities
As a member of the BTS team, this individual will provide program management and delivery support for key business initiatives. The initial primary focus of this role will be support of a business transformation project that will span Morgan Stanley divisions. For this project and others to be undertaken, this role will coordinate across multi-disciplinary teams with a key focus on program planning, readiness planning and program execution across all impacted groups (e.g. business, technology, operations, external stakeholders), risk monitoring and remediation planning, and management reporting.
Key responsibilities will include but will not be limited to the following:
Work in a matrix reporting structure and partner with all functional disciplines impacted by transformation deliverables to define program plans and readiness strategy that covers the various phases of integration and transformation.
Contribute to strategy to implement short and long initiatives along a structured plan.
Identify and propose solutions to risk issues and new business initiatives by working with various partners within the organization.
Translate strategy into actionable plans with defined ownership and roles/responsibilities and ensure delivery of activities.
Create a governance structure for managing complex activities that involve multiple businesses, technology, marketing, communications, training and control partners.
Build and maintain a firm-wide delivery roadmap that can be used to drive priorities, identify dependencies and ensure appropriate engagement with clients and participants.
Provide transparency and reporting to stakeholders and senior management.
Provide mechanisms to capture & monitor remediation of any potential risks or issues. In addition, enable appropriate escalation of any item that may impact timely delivery or cause a change to the agreed scope of project.
Ensure accurate and consistent reporting of activities across all governance forums outside of direct control.
Skills Required:
Proven ability to manage delivery/execution of a wide range of tasks and initiatives.
Proven ability to manage multiple projects and priorities.
Proven experience developing partnerships with and successfully coordinating across various business and functional stakeholders.
Ability to lead and influence cross-functional teams where there is no direct reporting chain.
Experience managing major organizational change programs, such as merger integrations or corporate restructure.
Strong written and verbal communications skills. Ability to interact at all levels of the organization and tailor messages appropriately.
Strong presentation skills, including ability to create polished PowerPoint presentations for various levels of management.
Independent self-starter who can manage multiple activities to aggressive deadlines.
Eagerness to learn the business and understand detailed technical requirements.
Experience working with cross functional teams, including product management, UX, technology, marketing, communications, learning & development, legal and compliance.
Highly skilled in Microsoft Excel, PowerPoint, and SharePoint.
Occasional travel may be required.
Qualifications
A minimum of 6-8 years of professional experience in project management, product development, business management, or management consulting in the financial services industry, ideally Wealth Management.
BS/BA degree required. Advanced degrees a plus.
Expected base pay rates for the role will be between $99,000 and $171,000 per year at the commencement of employment. However, base pay if hired will be determined on an individualized basis and is only part of the total compensation package, which, depending on the position, may also include commission earnings, incentive compensation, discretionary bonuses, other short and long-term incentive packages, and other Morgan Stanley sponsored benefit programs.
