Vice President, Production Services Application Support

BNY Mellon

$150K — $180K *
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in computer science or related field, or equivalent experience required.
  • 4-6 years of experience in applications support or production environments required; financial services experience is a plus.
  • Strong experience with Linux-based production environments.
  • Experience with AWS infrastructure and cloud-based operational support.
  • Working knowledge of mainframe systems and integration with distributed platforms.
  • Familiarity with high-availability transaction processing or messaging environments.
  • Strong understanding of deployment, change management, and implementation support.
  • Proven ability to manage risk and prioritize issues in high-pressure environments.

Responsibilities

  • Support critical financial systems for secure transaction processing.
  • Monitor and maintain business-critical applications to ensure reliable operation.
  • Resolve production issues and collaborate with teams to ensure operational excellence.
  • Oversee the routing, translation, and processing of financial messages and transactions.
  • Maintain system stability and coordinate efforts across different teams.

Benefits

  • Highly competitive compensation and benefits programs.
  • Access to flexible global resources for personal and professional growth.
  • Focus on health and personal resilience with comprehensive well-being support.
  • Generous paid leave policies, including paid volunteer time.
  • 401(k) plan participation and various insurance options for employees and dependents.
Full Job Description
Job Description

Vice President- Production Services

We9re seeking a future team member for the role of Vice President to join our Production Services Payments Enablement team. This role is located in PGH

In this role, you9ll make an impact in the following ways:
  • This position is responsible for supporting critical financial systems and interfaces that enable secure, accurate, and timely processing of transactions and message flows across internal platforms and external financial networks.
  • The role focuses on monitoring and supporting a suite of business-critical applications, ensuring the reliable routing, translation, and processing of financial messages and transactions.
  • The successful candidate will play a key role in maintaining system stability, resolving production issues, and coordinating across teams to support operational excellence.

To be successful in this role, we9re seeking the following:
  • Bachelor9s degree in computer science or a related discipline, or equivalent work experience required. 4-6 years of experience in applications support or production environment required; experience in the securities or financial services industry is a plus.
  • Strong experience supporting Linux-based production environments
  • Experience with AWS infrastructure, services, and cloud-based operational support
  • Working knowledge of mainframe systems and integration with distributed platforms
  • Experience in production support, incident management, and root cause analysis
  • Familiarity with high-availability transaction processing or messaging environments
  • Strong understanding of application deployments, change management, and implementation support
  • Ability to manage risk, prioritize issues, and work effectively in high-pressure production environments
  • Strong communication and collaboration skills, with the ability to work across multiple teams and locations


Our Benefits and Rewards:

BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life9s journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.

BNY assesses market data to ensure a competitive compensation package for our employees. The expected base salary for this position when employment commences can be found in the Job Info section at the bottom of the posting.

Base salary offered may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. Base salary is only part of the total rewards package, which may include eligibility for an annual discretionary incentive award. Subject to the terms and conditions of the applicable plans then in effect, eligible employees may enroll in a 401(k) plan as well as participate in Company-sponsored medical, dental, vision, and basic life insurance plans for the employee and the employee9s eligible dependents. Eligible employees also may receive other benefits (including various paid time off benefits, such as vacation and sick time), dependent on the position offered. Details of participation in these benefit plans will be provided if an employee receives an offer of employment.

If hired, the employee will be in an 4at will4 position and the Company reserves the right to modify base salary (as well as any other discretionary payments or compensation programs) at any time, including for reasons related to individual performance, Company or individual department/team performance, and market factors.

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