Job DescriptionVice President, Production Services Application Support We're seeking a future team member for the role of
Vice President, Production Services Application Support to join our GSS Enablement Platform Support Group team. This role is in NYC (4 days in office required)
In this role, you'll make an impact in the following ways: - Maintains and supports moderately complex applications and their operating environments. Performs complex troubleshooting as a subject matter expert in one or more applications. Works to ensure appropriate monitoring and alerting setup. Leads root cause analysis and problem management for complex problems to address underlying technical issues. Collaborates with business and application development stakeholders. Lead production readiness reviews for new releases and validate the supportability of changes prior to introduction into production.
- Monitors changes to applications and their operating environment. Analyze any complex issues. Recommends technical solutions on application problems.
- Leads major incident management calls for resolution of high priority incidents
- Reviews and development updates of contingency documentation and processes. Performs periodic tests of disaster recovery processes.
- Reviews and analyzes product migrations through all systems environments. May review and execute Change Management scripts.
To be successful in this role, we're seeking the following: - Bachelor's degree in computer science or a related discipline, or equivalent work experience required; advanced degree is beneficial. 8-10 years of diverse experience in multiple areas of information technology required; experience in the securities or financial services industry is a plus.
Our Benefits and Rewards:BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY assesses market data to ensure a competitive compensation package for our employees. The base salary for this position is expected to be between $69,000 and $160,000 per year at the commencement of employment. However, base salary if hired will be determined on an individualized basis, including as to experience and market location, and is only part of the BNY total compensation package, which, depending on the position, may also include commission earnings, discretionary bonuses, short and long-term incentive packages, and Company-sponsored benefit programs.
This position is at-will and the Company reserves the right to modify base salary (as well as any other discretionary payment or compensation) at any time, including for reasons related to individual performance, change in geographic location, Company or individual department/team performance, and market factors.
