ABOUT THE ROLEIn this opportunity as
Vice President, Product Operations, you will own:
- The future of the PM craft at TR. Define what "great" looks like for the AI-era Product Manager. Set the bar, model it visibly, and create the gravitational pull that raises the entire org.
- Hands-on technical demonstration. Personally set up and showcase the modern AI development stack: Claude Code with GitHub integration, agentic prototyping workflows, evals frameworks, prompt libraries, AI cost attribution. Show the path; do not just describe it.
- A unified operating model across Product, Engineering, and Design. Consistent practices and cadences, transparency on deliverables and decisions across the portfolio, and shared knowledge management.
- AI tool governance. Sanctioned tools, license management, adoption tracking, ROI measurement, FinOps for LLMs.
- A small, high-leverage execution team. Hand-picked 3-5 senior doers - not a layer of program managers. The execution arm that ships the future, not coordinates it.
- Capability uplift programs. AI fluency, agentic design, evaluation discipline, outcome ownership across 400+ PMs.
YEAR ONE OUTCOMES- 90% of PMs actively using sanctioned AI tools (Claude Code, Cursor, v0, Lovable) with measurable adoption metrics.
- Shared evals framework live for AI features across product lines, with golden datasets per major product.
- Demonstrable cycle-time reduction in prototyping and PRD-to-mockup (target: 50% reduction).
- Visible PM craft uplift: every PM has demonstrated agentic prototyping capability.
- One shared knowledge management spine in production, so context is not trapped in individuals.
ABOUT YOUYou're a fit for the role of
Vice President, Product Operations if you are:
- Independent and self-driven. You operate without direction, set your own agenda, and pull the org toward a future others cannot yet see clearly.
- Technically fluent and hands-on. You can pair on Claude Code with an engineer. You have built and shipped AI-native features in production. You have set up agentic dev environments yourself, not delegated them.
- A charismatic communicator and driver. You make others want to raise their game. You sell the future with confidence - in writing, in person, on stage.
- A builder, not a process designer. Your instinct is to demonstrate, ship, and create reusable infrastructure - not to install ceremonies or write playbooks no one reads.
- A future-oriented operator. You have lived this transformation at a leading AI-native organization. You know where the puck is going because you have been there.
EXPERIENCE PROFILE- 10+ years in product or product operations leadership.
- 3+ years building AI-native products in production - not just adjacent to AI work.
- Hands-on with the modern stack: Claude Code, Cursor, GitHub Copilot, v0 / Lovable / Bolt, evals tooling (Braintrust, LangSmith, or equivalent), RAG architectures, agent frameworks.
- Led transformation at scale in a 200+ PM organization (preferred: Anthropic, OpenAI, Stripe, Linear, Notion, Figma, Atlassian, Intuit, Shopify, Adobe, ServiceNow, or comparable AI-forward orgs).
- Built and led small high-leverage teams - has demonstrated they can do more with less.
- Cross-functional executive influence without formal authority - has navigated CTO, CPO, segment leader dynamics before.
STRONGLY PREFERRED- Founder or early-employee experience at an AI-native company that scaled.
- Public technical thought leadership - blog posts, talks, open-source contributions, or published frameworks.
- Experience in regulated industries (legal, financial services, healthcare) where AI governance is non-trivial.
- Track record of pulling existing organizations through cultural transformation, not just greenfield builds.
#LI-LG1
New Position: This position is open due to an existing vacancy to support our evolving business needs.
What's in it For You?- Hybrid Work Model: We've adopted a flexible hybrid working environment (2-3 days a week in the office depending on the role) for our office-based roles while delivering a seamless experience that is digitally and physically connected.
- Flexibility & Work-Life Balance: Flex My Way is a set of supportive workplace policies designed to help manage personal and professional responsibilities, whether caring for family, giving back to the community, or finding time to refresh and reset. This builds upon our flexible work arrangements, including work from anywhere for up to 8 weeks per year, empowering employees to achieve a better work-life balance.
- Career Development and Growth: By fostering a culture of continuous learning and skill development, we prepare our talent to tackle tomorrow's challenges and deliver real-world solutions. Our Grow My Way programming and skills-first approach ensures you have the tools and knowledge to grow, lead, and thrive in an AI-enabled future.
- Industry Competitive Benefits: We offer comprehensive benefit plans to include flexible vacation, two company-wide Mental Health Days off, access to the Headspace app, retirement savings, tuition reimbursement, employee incentive programs, and resources for mental, physical, and financial wellbeing.
- Culture: Globally recognized, award-winning reputation for inclusion and belonging, flexibility, work-life balance, and more. We live by our values: Obsess over our Customers, Compete to Win, Challenge (Y)our Thinking, Act Fast / Learn Fast, and Stronger Together.
- Social Impact: Make an impact in your community with our Social Impact Institute. We offer employees two paid volunteer days off annually and opportunities to get involved with pro-bono consulting projects and Environmental, Social, and Governance (ESG) initiatives.
- Making a Real-World Impact: We are one of the few companies globally that helps its customers pursue justice, truth, and transparency. Together, with the professionals and institutions we serve, we help uphold the rule of law, turn the wheels of commerce, catch bad actors, report the facts, and provide trusted, unbiased information to people all over the world.
Thomson Reuters complies with local laws that require upfront disclosure of the expected pay range for a position. The base compensation range varies across locations.Eligible office location(s) for this role include one or more of the following: New York City, San Francisco, Los Angeles, and/or Irvine, CA; McLean, VA; Washington, DC. The base compensation range for the role in any of those locations is $220,200 USD - $408,900 USD.Base pay is positioned within the range based on several factors including an individual's knowledge, skills and experience with consideration given to internal equity. Base pay is one part of a comprehensive Total Reward program which also includes flexible and supportive benefits and other wellbeing programs.This role may also be eligible for an Annual Bonus based on a combination of enterprise and individual performance.
