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THE ROLE

As the Vice President of Procurement Operations Excellence, you won't just drive procurement systems and processes; you will help build the engine that enables Legends to deliver world-class hospitality at the world's most iconic venues. You will serve as the enterprise leader responsible for designing, governing, optimizing, and enabling the end-to-end procurement operating model across Legends Global. This role drives consistency, transparency, and operational excellence through procurement governance, policies, systems, processes, data management, analytics, and reporting.

This leader owns the procurement technology ecosystem-including eProcurement, labor/professional services management tools, inventory management systems, supplier enablement platforms, AI-enabled workflow automation, and all related integrations-ensuring seamless, efficient, and frictionless procurement transactions for stakeholders.

You will lead the Procurement Operations Excellence organization and partner closely with Sourcing, Finance, IT, Legal, Operations, and venue-level teams to ensure that procurement delivers world-class customer experience, operational control, and business value.

ESSENTIAL DUTES AND RESPONSIBILITIES

Leadership

• Build and lead a high-performing procurement operations excellence organization across governance, systems, data, analytics, and process excellence.
• Partner with broader Procurement organization, Finance, IT, Operations, and venue leaders to align priorities and drive value.
• Drive talent management including recruiting, performance management, coaching, and succession planning.
• Foster a culture of collaboration, continuous improvement, and innovation.
• Trusted advisor to business unit leaders and SVP Procurement in support of driving procurement strategy and procurement operations excellence.

Procurement Governance & Operating Model

• Develop and maintain the enterprise procurement governance framework, including policies, standards, process documentation, and controls.
• Establish the global Procurement Operating Model with consistent roles, workflows, SLAs, and RACI alignment.
• Create and manage Legends' procurement policy architecture-including sourcing thresholds, delegation of authority, contract requirements, supplier onboarding standards, and compliance controls.
• Drive adoption of best-practice procurement, supplier management, and inventory processes across all venues and business units.
• Partner with Legal, Finance, Risk, and Audit to ensure adherence to regulatory, contractual, and financial governance requirements.
• Define and manage procurement KPIs across cost, efficiency, quality, compliance, and user experience.
• Own savings tracking methodology, baselines, Finance validation, and performance reporting.
• Lead QBRs with senior executives and publish scorecards.

Process Excellence & Continuous Improvement

• Lead end-to-end process mapping, optimization, and automation across requisitioning, sourcing, contracting, purchasing, receiving, invoicing, inventory, and supplier management.
• Benchmark procurement processes against industry standards and define KPI targets for accuracy, efficiency, compliance, and speed.
• Champion continuous improvement initiatives leveraging Lean, Six Sigma, and digital transformation.

Digital Enablement, Data & Reporting

• Define and own the multi-year Procurement Technology Roadmap that must scale, in partnership with IT, Finance, and functional stakeholders.
• Lead adoption of AI-enabled procurement capabilities, including intelligent document processing, predictive analytics, conversational interfaces, risk monitoring, and automated workflow optimization.
• Build and scale an integrated AI-enabled Work Orchestration Platform to streamline intake, routing, approvals, exception handling, and cross-functional collaboration.
• Oversee development of a Client Portal for real-time visibility into spend, supplier performance, contracts, KPIs, and savings dashboards.
• Lead deployment of a Vendor Portal to streamline onboarding, compliance documentation, catalog updates, and supplier performance reviews.
• Ensure seamless integration across ERP/Finance systems, POS, inventory systems, and supplier networks.
• Oversee system management, configuration governance, release management, training, and user experience enhancements.
• Own the enterprise procurement data strategy, data governance, and coordinate closely with IT and Finance on master data management.
• Build supplier data pipelines enabling a robust database of transaction and catalog data.
• Define and maintain global procurement dashboards across spend, utilization, savings, inventory accuracy, supplier performance, cycle times, and risk.
• Work with IT to ensure data quality through cleansing, validation, and automated controls.
• Deliver insights using advanced analytics, forecasting, predictive models, and BI tools.

Qualifications

• Bachelors Degree, MBA preferred.
• 15+ years in procurement or supply chain with proven success leading procurement operations or transformation and major technology implementation.
• Expertise in source / procure-to-pay, eProcurement tools, inventory systems, and supplier management.
• Strong understanding of procurement governance, policy development, and compliance.
• Advanced proficiency with analytics platforms and data visualization.
• Exceptional leadership and stakeholder management skills.
• Proven track record leading sourcing and procurement across multiple spend categories, with particular emphasis on food and beverage.
• Deep negotiation and contract management skills.
• Strong leadership, communication, and stakeholder management abilities.

Skills and Abilities

• Passion for live entertainment, culinary innovation, and venue experience.
• Strong experience with food and beverage inventory management and purchasing.
• Energetic, collaborative leader with strong commercial and operational acumen.
• Strategic thinker with a bias for execution and results.
• Business Partnership & Influence
• Data-Driven Decision Making
• Change Leadership
• Supplier Relationship Management
• Financial Acumen

SUPERVISORY RESPONSIBILITIES

Carries out supervisory responsibilities in accordance with all Legends Global policies and applicable laws.

COMPENSATION

Competitive salary range of $175,000 - $200,000 plus bonus potential, commensurate with experience and a generous benefits package that includes medical, dental, vision, life and disability insurance, paid vacation, and 401k plan.

WORKING CONDITIONS

Location: Hybrid w/ travel as needed. Preferred locations - Dallas, TX, New York City, NY, Norwalk, CT (Corporate, US)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

NOTE:

The essential responsibilities of this position are described below the above headings. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

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