Position Summary

The Vice President, Operational Readiness will be responsible for developing and maintaining a practice area with an anticipated annual revenue and net margin goal. The individual must possess a strong understanding of healthcare operations and experience with healthcare capital projects to support the leadership required to manage the core services of this consulting unit, including operational readiness, transition and activation planning. This includes the development of master schedules to support the systems with the coordination of activation activities and departmental tasks such as new process integration, staffing and training, revenue cycle and billing, regulatory requirements and accreditation, emergency preparedness, operational practice, and contract and licensure tracking. This individual will have experience communicating across hospital executive and clinical leadership and be knowledgeable about the design and construction process. They will be expected to:

• Develop and execute an annual practice marketing plan to be executed jointly with the company's business development and corporate marketing professionals.
• Secure client engagements to ensure the practice's annual revenue goals are achieved.
• Develop long-term client relationships through direct client work and management of company consultants.
• Hire, develop, and manage the appropriate professional staff to execute both the client engagements and annual marketing plan.
• Manage the practice in a manner to build strength while delivering high quality client satisfaction and achievement of annual revenue.
• Be attuned to market and industry dynamics that impact client operations. Anticipate client needs and develop new service solutions to assist clients in responding to their evolving marketplace.
• Ensure that projects and the practice are staffed appropriately to achieve margin goals.
• Ensure that projects are managed and delivered in a manner consistent with Hammes' Project Management Manual and Operations Excellence platform.
• Report results and planned initiatives quarterly.

Principal Duties and Responsibilities

This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities, as management may deem necessary from time to time.

• Recruit and manage the practice's professionals:

• Recruit new staff as required to support the practice's growth

• Review, mentor, and supervise the practice's professionals

• Develop on-going training opportunities for the practice's professionals
• Develop and maintain a QA/QC program for the practice to ensure the highest quality client communication, services, work product, and billing practices
• Ensure that practice staffing is commensurate with practice workload and achieves net margin goals

• Promotes the services of the Company through thought leadership, speaking engagements, client leadership and/or business development efforts.
• Collaborates with others within the Company to reach client goals and objectives as well as overall Company success.
• Embraces the Company's culture and works collaboratively with others to reach business goals and objectives.

This position requires a detail-oriented person with exceptional technical project management experience and knowledge as well as strong client management skills who enjoys working in a fast-paced, multi-tasked team environment. In addition, this position requires excellent analytical, written, verbal, and presentation skills. Must be self-motivated and well-disciplined in terms of planning, organizing, achieving annual revenue and margin goals, and establishing and achieving project timeline goals. Must have proven people skills to recruit, manage and motivate professional staff.

Supervisory Duties and Responsibilities

The Vice President, Operational Readiness will provide strong leadership and oversight for Hammes personnel assigned to support operational readiness planning and execution. This position will assume responsibility for the efficiency, effectiveness, and professional development of the team, and will carry out these responsibilities in accordance with the Company's policies, procedures, and applicable laws.

Knowledge, Skills & Abilities

The requirements listed below are representative of the knowledge, skills, and abilities required to perform this job successfully.

• A bachelor's degree in healthcare administration or related field. Master's degree or MBA preferred.
• A minimum of 15 years of progressive experience in healthcare operations, leadership, including experience with healthcare projects and experience managing people and financials.
• Must be able to demonstrate a high level of professionalism and performance leading teams, projects and consulting engagements.
• Strong written and verbal communication skills with the ability to analyze data to the client and team to achieve project goals.
• Strong interpersonal skills with an ability to interact with executive level external and internal healthcare clients.
• Proven ability to work collaboratively with business development professionals in pursuing new client opportunities.
• Strong ability to multitask, work independently and manage all aspects of construction projects effectively and efficiently.
• Must have proficient knowledge of Microsoft Office (Word, Excel, Outlook) and Windows application. E-Builder experience is strongly preferred.

Travel

The Vice President will be expected to travel to support business development, client activities and other company business.

Please see attached for complete job description.