About the RoleOur enthusiastic and experienced Vice President of Sales role will lead the Company, along with the executive team, into the next phase of growth. The qualified individual has responsibility for the strategic direction as well as day-to-day operations of the Sales and Customer Success teams. You will be responsible for analyzing performance metrics, enhancing the company's sales capabilities via coaching the Sales team, iterating and improving on the sales tech stack, and maintaining a culture of perpetual professional development.
The ideal candidate not only excels in sales reporting, revenue operations, and enablement but also boasts a proven track record of successfully establishing and optimizing end-to-end outbound sales engines. With expertise in navigating short sales cycles (less than 30 days) and managing products with an Annual Contract Value (ACV) ranging from $15,000 to $50,000, this candidate has played a pivotal role in scaling a business.
Essential Duties and Responsibilities (other duties may be assigned)- Manage a full cycle new business development and Customer Success sales team of 20+ to ensure company revenue goals are achieved.
- Monitor team KPIs and conversion metrics throughout the entire sales funnel.
- Define and oversee sales staff compensation and incentive programs that motivate the sales team to achieve sales targets.
- Inspire, coach and develop team members week in and week out to achieve targets.
- Oversee Sales Tech Stack to ensure team optimal prospecting capabilities.
- Facilitate and Lead CRM (Hubspot) system integration with internal and external partners.
- Manage and monitor the CRM system (Hubspot) to ensure sales data accuracy.
- Provide insights, reporting and analysis to improve sales campaign efficacy across industries.
- Identify areas for operational improvement within the sales team.
- Design and manage comprehensive sales training programs to empower staff in reaching their full potential and align with company sales goals, while also overseeing the ongoing professional development of Sales Managers, Account Executives, and Sales Development Representatives.
- Oversee Customer Success team to improve net customer retention and Net Retention Rate.
- Drive customer experience and satisfaction through customer engagement and refining and defining new product offerings.
- Lead new industry build out and headcount planning in line with organizational growth objectives.
- Hire, onboard and train new sales team members.
RequirementsWhat You Bring- Experience in helping scale a company from start-up into the next phase of growth.
- Experience with managing a team of 20+.
- Experience developing new events.
- Track record of strong performance in leading growth, retention and process in Strategic Account Management Sales.
- Demonstrated success in running a sales team including but not limited to hiring, onboarding, retention and compensation planning.
- Successful execution and iteration of the Outbound Sales Process, sales organization structure, sales enablement and coaching.
- Previous experience utilizing a CRM (Hubspot) to manage team sales tasks, leads, pipeline, and closing data.
- Upskilling the sales force on how to use sales tech for prospecting, lead management and proper cadences.
- Experience working with external Legal teams on Contract Negotiations (Redlines).
- 2+ years experience within the Events/Conferences Industry.
BenefitsWe Take Care of You- Unlimited PTO
- Flexible/Hybrid work model (WFH and Remote opportunities)
- Medical/dental/vision coverage
- 401K after 9 months of employment
- Pre-tax commuter benefits
- Travel to major cities (all expenses paid)
- Opportunity for lateral and vertical movement within the company, inter/intra departmentally
Salary: $190,000 - $200,000 base + bonuses/incentives/commissions