• Location: University of Chicago
• Pay Range: $165000-$185000
• Other Compensation: Bonus Eligible

Job Summary:

As part of the Chartwells Higher Ed Team, you will support the business to promote effective operations from sourcing to service, as well as implementing successful long term strategic plans that align with client objectives.

We empower our leadership teams to drive business objectives, manage the ongoing program growth to achieve and maintain operational excellence.

Have we piqued your interest, and do you have a passion for developing new ideas and acting as a strategic thought leader? If so, as a Chartwells Vice President of Operations you will foster teams with a high level of enthusiasm, creativity, and business acumen. You will analyze, visualize, and tailor operational efforts with an appropriate level of product creativity and innovation. You will bring to the table strong leadership, employee development skills, sound cost management experience, and solid managerial expertise. You will also possess a keen understanding of customer identity, service, and ability to deliver, develop and execute events that exceed expectations! The Vice President of Operations will be highly visible and will directly impact client experience. This VPO will ensure that The University of Chicago operates efficiently and effectively. You will accomplish this by establishing good rapport with clients, identifying profit opportunities, and developing strategic plans.

Responsibilities:

• Ensures that the proper management of resources, distribution of services to customers, and analyses of systems are conducted
• Directs business to achieve high performance as measured by the company scorecard, participating in strategic planning meetings when necessary
• Successfully builds relationships at all levels of the organizations
• Builds an effective and results achieving team
• Participates in the sales process by working with pre-proposal site survey team, aiding in presentations, aiding in negotiation and approving of final contact
• Performs other duties as assigned

Qualifications:

• Proven ability to manage a team of 10 or more director level team members
• Higher Education experience in contract food services strongly preferred - contract food service experience a must
• Minimum of five (5) years' experience leading multi-unit foodservice account with a combined managed volume of greater than $35 million
• Ability to successfully navigate within varying degrees of ambiguity in a fast-paced environment
• Strong organizational, problem-solving, and analytical skills
• Ability to prepare reports and business correspondence at an Executive level; excellent presentation skills also at an Executive level
• Proven ability to work effectively in an unstructured, fast-paced P&L driven environment
• Sound judgment; ability to make timely decisions

Embark on a dynamic career journey with us, where innovation and creativity thrive, and your contributions make a tangible impact on our business! Join our team and be part of crafting outstanding dining experiences at The University of Chicago.

The Benefits

We are always looking for ways to invest in our people both inside and outside of work to help them achieve their full potential. Both full-time and part-time associates are eligible for the following benefits:

• Opportunities for Training and Development
• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program

In addition, full-time positions also offer the following benefits to associates:

• Medical
• Dental
• Vision
• Life Insurance/AD
• Disability Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Maryland, Washington State, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ChartwellsHED.pdf

Because this position requires you to perform services in an educational facility, there may be periods when the Company does not require you to perform work (such as winter and summer breaks when food service needs decline or cease). Any such periods during which you do not perform work on the Company's behalf may be unpaid and deemed a temporary layoff. However, depending on business needs, you may be required to work year-round, potentially at a different location during break periods. Business needs may vary from year to year.