Position Title: VICE PRESIDENT OF OPERATIONS

Pay Grade: 18

This position is eligible for an Employee Referral Bonus! If you know someone that is qualified for this role, please use the 'job search' in PeopleHub to refer your referral and email them a link to apply. Your referral will be able to apply by clicking the link in the email. You can check the status through your profile, accessible via Careers in PeopleHub, by clicking on 'referral tracking.' For Employee Referral guidelines, FAQs and the Compass Employee Referral Policy, email [email protected].

Job Summary

ESFM is seeking a highly accomplished, strategic, and people-focused Vice President of Operations to serve as the executive leader responsible for the Oil & Gas Company account. This position carries full responsibility for the operational, financial, client relationship, and talent performance of one of ESFM's most significant integrated facilities management portfolios. The Vice President of Operations will provide executive oversight for all service lines, including Hard Services, Soft Services, Food Services, Workplace Experience, Capital Projects, Facilities Engineering, Financial Management, Forecasting, Budgeting, Business Development Opportunities, and Operational Excellence initiatives.

Key Responsibilities

Executive Leadership & Strategic Direction

• Lead the Oil & Gas Company account, providing strategic oversight across locations, business units, and services.
• Develop and execute business strategies aligned with client and ESFM goals.
• Serve as the primary executive contact and operational leader.
• Drive standardization, innovation, continuous improvement, and operational excellence.
• Partner with client leadership to deliver solutions that support evolving business needs.
• Identify growth opportunities, service enhancements, and value creation while supporting safety, employee engagement, and financial performance.

Operational Leadership

• Provide executive oversight for all integrated facilities management services across the portfolio, including:

Hard Services

• Facility maintenance, engineering, HVAC, mechanical, electrical, plumbing, and life safety systems.
• Reliability-centered maintenance, asset lifecycle management, energy/sustainability programs, and critical environment operations.

Soft Services

• Custodial, landscaping, waste/recycling, reception, mailroom, logistics, and workplace experience services.

Food Services

• Corporate and executive dining, catering, hospitality, food safety, and service quality initiatives.

Projects & Capital Programs

• Capital planning, renovations, transitions, project governance, risk management, and multi-site project portfolios.

Client Relationship Management

• Build and maintain executive-level client relationships.
• Serve as a trusted advisor to Oil & Gas Company leadership.
• Lead business reviews, ensure contractual performance, and drive customer satisfaction.
• Resolve complex operational issues and identify opportunities for innovation, efficiency, and added client value.

Required Qualifications

• Bachelor's degree in Business, Engineering, Facilities Management, Operations Management, Hospitality Management, or related discipline.
• Minimum 15 years of progressive operations leadership experience.
• Minimum 10 years leading large, complex, multi-site service operations.
• Significant experience managing integrated facilities management programs.
• Demonstrated success managing large P&L responsibilities and multimillion-dollar budgets.
• Experience leading hard services, soft services, food services, and project management functions.
• Proven success managing executive-level client relationships.
• Experience leading geographically dispersed teams.

Apply to ESFM Services today!

ESFM is a member of Compass Group USA

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Associates at ESFM are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Holiday Time Off (varies by site/state)
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)
• Paid Parental Leave
• Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_ESFM.pdf

Applications are accepted on an ongoing basis.

Req ID:1545590

ESFM

Julia Lari