Vice President of Operational Strategy

Abode Services

$160K — $185K *
Education, Government & Non-Profit
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree required; master's degree preferred in relevant fields.
  • 8-10 years of leadership experience in nonprofit or public sectors, particularly housing and social services.
  • 5 years of senior management experience with strategic planning and cross-functional projects.
  • Experience managing government-funded programs and community-based service models.
  • Familiarity with operations, public funding, compliance, data systems, and budgeting is essential.
  • Ability to assess complex opportunities and develop actionable recommendations.
  • Proven experience in preparing executive-level materials and presentations.

Responsibilities

  • Lead strategic alignment across various program divisions and administrative departments.
  • Translate strategic plans into actionable goals and performance metrics.
  • Identify and strategize around cross-departmental barriers for efficiency and effectiveness.
  • Evaluate growth opportunities including new funding streams and service models.
  • Conduct feasibility assessments for prospective major initiatives.
  • Develop recommendations for strategic initiatives such as county expansions and RFPs.
  • Monitor strategic priorities through robust planning and reporting tools.

Benefits

  • Flexible hybrid work schedule with remote work options.
  • Comprehensive medical, dental, and vision insurance for employees and dependents.
  • 403(b) retirement plan with employer contribution.
  • Generous PTO policy with 19 days off per year plus 12 paid holidays.
  • Paid time off for Civic Action activities.
  • Professional development and collaboration with national leaders.
  • Opportunity to be part of a mission-driven executive team.
Full Job Description
A Day in the Life:

The Vice President of Operational Strategy will serve as a senior strategic leader responsible for advancing Abode's mission by strengthening alignment across program divisions, administrative functions, data systems, compliance, finance, and organizational priorities. This role will help translate Abode's strategic plan into coordinated action, ensuring that programs, departments, and related entities are working from shared goals, clear priorities, and consistent performance expectations. The Vice President of Operational Strategy will also identify, assess, and support strategic opportunities for growth, including expansion into new counties, new funding opportunities, new service models, partnerships, and other mission-aligned initiatives. The ideal candidate is a systems thinker, skilled collaborator, and practical strategist who can connect vision to implementation while balancing mission, financial sustainability, operational readiness, compliance, and community impact.

How You Make an Impact:

  • Lead agency-wide strategic alignment efforts across program divisions and administrative departments, including programs, compliance, data, finance, contracts, quality improvement, people operations, communications, and related functions.
  • Translate Abode's strategic plan into,
    • Annual goals and executive priorities articulated in clear work plans and decision frameworks
    • KPI's and OKR's that roll up into dashboards and accountability plans
  • Partner with executive and director level leadership to identify cross-departmental barriers to create strategies for an efficient and effective culture, coordination, and operational alignment.
  • Evaluate strategic opportunities for growth including but not limited to new counties, new funding streams, new service models, new partnerships, and other expansion areas.
  • Conduct feasibility assessments for major opportunities including mission fit, community needs, financial sustainability, partnership fit, and risk considerations.
  • Support the development of go/no-go recommendations for RFPs, county expansion, contract growth, pilot programs, and other strategic initiatives.
  • Coordinate with program, finance, development, compliance, data, and executive leaders to strengthen funding strategies and ensure new opportunities are adequately resourced and operationally supported.
  • Build and maintain tools to monitor strategic priorities, including project plans, implementation timelines, key performance indicators, risk registers, and leadership reporting structures.
  • Use data, program outcomes, financial information, community trends, funder priorities, and operational feedback to support evidence-informed decision-making.
  • Support strategic partnerships with counties, cities, funders, healthcare partners, housing partners, peer providers, coalitions, and community stakeholders as assigned.
  • Prepare executive-level briefings, board updates, opportunity analyses, strategy memos, presentations, and implementation materials.
  • Help ensure that strategic growth remains mission aligned, margin aware, operationally supported, and consistent with Abode's values and long-term sustainability.
  • Facilitate cross-functional meetings, planning sessions, and project teams to move strategic initiatives from concept to implementation.
  • Special projects and other duties as assigned.

We're proud to offer:

  • Salary: $160,000 - $185,000 DOE
  • Flexible Hybrid Schedule: This executive role offers a flexible hybrid work arrangement, with remote work supported and on site presence required based on operational needs.
  • 100% medical, dental and vision benefits for employees and agency dependent health care contribution
  • 403(b) retirement plan with employer match and contribution programs
  • 19 days of PTO per year, increasing with tenure
  • 12 paid Holidays per year
  • Paid time off for Civic Action
  • Professional development opportunities and thought partnership opportunities with other national leaders.
  • Being a part of a dynamic, mission driven, growth-minded, executive team.

You proudly possess:

  • Bachelor's degree in public administration, business administration, public policy, social work, nonprofit management, urban planning, or a related field required; master's degree preferred.
  • Minimum of 8-10 years of progressively responsible leadership experience in nonprofit, public sector, housing, homelessness services, healthcare, social services, or government-funded program environments.
  • Minimum of 5 years of senior management experience leading complex initiatives, cross-functional projects, strategic planning, program development, or organizational growth efforts.
  • Demonstrated experience evaluating, launching, expanding, or managing government-funded programs or community-based service models.
  • Experience working with counties, cities, public agencies, philanthropy, healthcare partners, housing systems, or other community stakeholders strongly preferred.
  • Strong understanding of nonprofit operations, public funding environments, program performance, compliance requirements, data systems, budgeting, and operational implementation.
  • Demonstrated ability to analyze complex opportunities and develop practical recommendations that balance mission, risk, resources, financial sustainability, and organizational capacity.
  • Experience preparing executive-level written materials, dashboards, reports, strategy memos, presentations, and board-facing materials.
  • Reliable transportation and ability to travel within Abode's service areas as needed.
  • Ability to pass any required background checks, health clearances, or funder-specific requirements applicable to Abode Services programs.

Competencies:

  • Strategic thinker with the ability to connect long-term vision to practical implementation, measurable goals, and day-to-day operational realities.
  • Exceptional skill at building alignment across teams, departments, leaders, and external stakeholders with different priorities and perspectives.
  • Strong analytical and financial acumen, with the ability to evaluate opportunities using data, budgets, risk analysis, community need, and operational capacity.
  • Excellent verbal and written communication skills, including the ability to prepare clear executive briefings, presentations, recommendations, and implementation plans.
  • Extremely high emotional intelligence, cultural humility, discretion, and sound judgment.
  • Ability to manage multiple complex priorities, facilitate decisions, maintain momentum, and move projects from concept to completion.
  • Collaborative leadership style with a practical, solutions-oriented approach to organizational growth, quality improvement, and strategic execution.
  • Proficiency in Microsoft Office programs, systems, and platforms, with the ability to learn additional business-related applications and reporting tools.

Physical Requirements:

  • Communicating with others to exchange information; seeing to read a variety of materials.
  • Manual dexterity for use of keyboard, tools, controls; repetitive motion that may include the wrists, hands, and/or fingers.
  • Remaining in a stationary position, often standing or sitting for prolonged periods, while at a desk or working on a computer.
  • Ability to travel by car for onsite meetings, community meetings, funder meetings, and other business-related activities as needed.


Notice: This description is to be used as a guide only. It does not constitute a contract, commitment or promise of any kind. Abode Services reserves the right to change, add, delete, upgrade, or downgrade the position as dictated by business necessity at any time with or without notice.

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