Position Summary: The Vice President of Business Operations is a senior leader responsible for accelerating revenue and expanding the reach of KDC's ancillary businesses. This role is highly strategic and execution-focused, owning the end-to-end growth lifecycle - from identifying opportunities and developing multi-year growth strategies to deploying those strategies through internal teams and ensuring measurable results.
Key Responsibilities:Growth Strategy & Planning- Develop and own comprehensive growth plans for each business, including revenue targets, market penetration goals, and expansion initiatives.
- Identify and evaluate new growth opportunities, including:
- New service offerings
- Cross-selling and bundling strategies
- Operational leverage within the parent company ecosystem
- Translate high-level strategy into clear, executable initiatives with defined owners, milestones, and success metrics.
Internal Selling & Deployment- Lead internal commercialization efforts by partnering closely with:
- Legal and client-facing teams
- Leadership across the parent company
- Ancillary business stakeholders
- Design and execute internal enablement strategies to ensure teams understand:
- The value proposition of each ancillary service
- When and how to position services to clients
- How growth initiatives align with client outcomes
Execution & Performance Management- Own execution of growth initiatives from concept through launch and scale.
- Establish KPIs, dashboards, and reporting frameworks to track performance against growth targets.
- Use data and insights to continuously refine strategies, reallocate resources, and prioritize high-impact initiatives.
- Hold teams accountable for delivery while removing barriers to execution.
Leadership & Cross-Functional Influence- Serve as a strategic thought partner to the COO and executive leadership team on growth-related decisions.
- Lead cross-functional working groups that bring together operations, finance, marketing, and client service teams to execute growth initiatives.
- Build a culture of accountability, experimentation, and results-oriented execution.
Qualifications:Experience- 8-10+ years in senior leadership roles with demonstrated success driving growth, scaling services, or launching new business lines-preferably in professional services, legal services, or related industries.
- Proven experience turning strategy into execution with measurable results.
Skills & Competencies- Exceptional strategic thinking paired with strong operational execution discipline.
- Ability to influence and lead through collaboration and persuasion.
- Strong commercial mindset with comfort discussing revenue, targets, and performance metrics.
- Ability to identify opportunities, assess risk, and move decisively.
- Skilled at managing multiple initiatives across varying timelines and priorities.
Leadership Characteristics- Entrepreneurial, proactive, and results oriented.
- Comfortable with ambiguity and building structure where none exists.
- High integrity, accountability, and ownership mindset.
- Passionate about growth, value creation, and organizational impact.
Education- Bachelor's Degree required; MBA or similar advanced degree preferred.
Travel Requirements- Periodic travel required to Firm offices and ancillary business locations as necessary.
Physical Requirements: - Office environment with normal business hours necessary to satisfactorily perform job functions.
- Stationary Position - Must be able to remain in a stationary position up to 50% of the time.
- Move or Traverse - This position needs to occasionally move about inside the office to access file cabinets, meeting rooms, office machinery, etc. May occasionally ascends/descends the stairs to get to other floors, cafeteria and parking area.
- Dexterity - constantly operates a computer and other office machinery such as a copy machine/printer.
- Move, Transport, Position, Put, Install, Remove - Occasionally moves supplies weighing up to 10 pounds for various presentation and event needs.
- Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information - The ability to communicate information and ideas so others will understand. Mustbe able to exchange accurate information in these situations.
- Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess - The ability to observe details at close range (within a few feet of the observer).
Benefits and Perks:- Medical, dental, vision
- Company paid Life and AD&D Insurance
- Company Paid STD (with no waiting period)
- Option to purchase additional LTD, Life, and AD&D Insurance
- Voluntary Critical Illness, Accident, and Hospital Indemnity Coverage
- 401(k) with company contributions
- Paid Time Off
- 10 Company Holidays
- Tuition Reimbursement
