Job Summary:The Vice President of Human Resources, Support Services is the senior people-leader for two of Compass Groups' support services sectors - ESFM and SSC, responsible for shaping a unified, scalable HR strategy across diverse service lines. This role serves as the strategic HR architect for a complex, matrixed, and rapidly evolving operational environment. This is not a traditional HR role; this leader will shape culture, elevate performance, and bring our people strategy to life in ways that directly enable operational excellence and client success.
Responsibilities:- Partner with executive leadership to shape and execute business strategy, ensuring alignment between people priorities, operational performance, and client outcomes
- Serve as a trusted advisor to the CEO and senior leadership team on all aspects of talent, culture, and organizational effectiveness
- Translate business priorities into a forward-looking people strategy that drives growth, retention, and performance across a complex portfolio
- Strengthen leadership capability by coaching senior leaders, enhancing executive presence, and building a robust succession pipeline
- Drive a high-performance, values-based culture that reinforces accountability, engagement, and operational excellence
- Provide strategic oversight of employee and labor relations, navigating complexity and mitigating risk across union and non-union environments
- Partner with operations and commercial teams to support client retention, new business, and overall sector growth
- Optimize HR processes, systems, and service delivery models to improve efficiency, scalability, and field adoption
- Leverage data and analytics to inform decision-making, measure impact, and continuously improve people and business outcomes
- Ensure compliance with all legal and regulatory requirements while maintaining a pragmatic, business-focused approach to risk management
- Build strong, trust-based relationships with leaders, clients, and key stakeholders across the organization
- Contribute as a senior member of the Compass Group North America People Leadership Team, influencing broader enterprise people strategy
Qualifications:- 15+ years of progressive HR leadership experience, including senior-level partnership with business leaders in complex, multi-site environments
- Bachelor's or Master's degree in Human Resources, Business Administration, or a related field
- Demonstrated experience leading across multiple HR functions with a strong balance of strategy and execution
- Deep experience in unionized environments, with hands-on involvement in labor relations and workforce strategy
- Strong business acumen with the ability to connect people strategy to operational and financial outcomes
- Proven ability to coach and influence senior leaders, driving leadership effectiveness and organizational impact
- Exceptional communication, presentation, and relationship-building skills across all levels of the organization
- Experience supporting high-volume, frontline workforces (hospitality, food service, retail, healthcare, or similar environments preferred)
- Ability to thrive in a fast-paced, evolving environment with a high degree of complexity and ambiguity
- Willingness and ability to travel as needed
Apply to Compass Group today!Click here to Learn More about the Compass StoryAssociates at Corporate are offered many fantastic benefits.- Medical
- Dental
- Vision
- Life Insurance/ AD
- Disability Insurance
- Retirement Plan
- Paid Time Off
- Paid Parental Leave
- Holiday Time Off (varies by site/state)
- Personal Leave
- Associate Shopping Program
- Health and Wellness Programs
- Discount Marketplace
- Identity Theft Protection
- Pet Insurance
- Commuter Benefits
- Employee Assistance Program
- Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.
https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_CorpAndFoodbuy.pdf
Certain positions may require Florida Level 2 background screening. Details: https://info.flclearinghouse.com/
Req ID: Compass Corporate
Jonee Love
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