The RoleShape Strategy and the Transformation Agenda- Partner with executive leadership to translate Go-to-Market strategy and business priorities into a clear, integrated transformation agenda and execution roadmap.
- Identify the most significant opportunities to accelerate growth, commercial performance, productivity, efficiency and organizational effectiveness.
- Structure complex and ambiguous business challenges and translate them into clear strategic choices, executable initiatives and measurable outcomes.
- Define priorities, sequencing, investment requirements, dependencies and measures of success across the transformation portfolio.
- Bring external market, consulting and industry perspectives to challenge existing approaches and identify new opportunities for value creation.
Lead Enterprise-Scale Transformation- Lead complex, high-impact transformation programs across functions, practices, geographies and organizational boundaries.
- Own transformation from strategy through execution, adoption and value realization, ensuring that programs deliver sustainable business outcomes.
- Design and implement operating models, processes, governance, organizational structures, capabilities and ways of working.
- Mobilize senior leaders and cross-functional teams around a common transformation agenda.
- Anticipate execution risks and organizational barriers and intervene decisively to maintain momentum and outcomes.
Drive Growth and Commercial Optimization- Drive transformation initiatives that strengthen Kyndryl's Go-to-Market effectiveness and accelerate profitable growth.
- Identify opportunities to optimize the commercial model, customer engagement, sales effectiveness, productivity and execution.
- Partner with GTM and Consulting leadership to strengthen how Kyndryl positions, sells and delivers differentiated value to customers.
- Apply strong commercial and financial judgment to transformation decisions, balancing growth, customer value, productivity and profitability.
- Ensure the GTM organization has the capabilities, processes, insights and operating model required to execute effectively at global scale.
Establish Operational and Execution Discipline- Establish the governance, operating rhythms and management cadence required to translate strategic priorities into disciplined execution.
- Create transparency and accountability around transformation progress, commercial performance, value delivery, risks and critical decisions.
- Coordinate execution across GTM, Consulting, Practices, Finance, Delivery, Alliances and Operations.
- Drive simplification and clarity across organizational interfaces, decision rights and accountabilities.
- Operate as an executive integrator across functions, ensuring that strategy, financial objectives, organizational priorities and execution remain aligned.
Drive Financial and Business Outcomes- Connect transformation investments and initiatives to measurable financial, commercial and operational outcomes.
- Partner closely with Finance and business leaders to establish robust business cases, performance measures and value realization plans.
- Track transformation impact against growth, revenue, margin, productivity and other key business outcomes.
- Provide executive-level visibility into performance, risks, dependencies and areas requiring intervention.
- Ensure transformation resources and investments are focused on the initiatives with the greatest enterprise value.
Transform Operating Models and Organizational Effectiveness- Design and implement operating models that enable greater speed, simplicity, accountability, customer focus and commercial effectiveness.
- Lead organizational redesign, workforce optimization and capability transformation where required to enable strategic priorities.
- Clarify roles, decision rights, governance and organizational interfaces across the Go-to-Market ecosystem.
- Simplify processes and eliminate organizational friction that inhibits execution or customer responsiveness.
- Ensure organizational and operating model changes are embedded and sustained beyond the formal transformation program.
Accelerate AI, Data and Technology-Enabled Transformation- Identify opportunities to leverage AI, automation, data, analytics and technology to fundamentally improve GTM productivity, decision-making and customer engagement.
- Partner with business and technology leaders to translate emerging capabilities into scalable business solutions and new ways of working.
- Ensure technology investments are integrated with the necessary operating model, process, capability and behavioral changes.
- Help shape the evolution of Kyndryl's commercial organization in an increasingly AI-enabled environment.
- Champion innovation while maintaining a disciplined focus on business value and adoption.
Act as a Senior Executive and Client-Facing Transformation Leader- Serve as a trusted advisor to senior executives on strategy, transformation, operating model and commercial performance.
- Represent the transformation agenda in senior customer, partner and internal executive engagements where appropriate.
- Articulate complex transformation strategies and value propositions in compelling business terms.
- Bring credibility from consulting and commercial environments to senior customer conversations.
- Connect customer and market perspectives back into Kyndryl's GTM transformation priorities.
Lead Change and Organizational Mobilization- Mobilize leaders and teams around a shared transformation vision, outcomes and execution roadmap.
- Create executive sponsorship and clear business ownership for transformation outcomes.
- Identify the organizational, leadership, capability and cultural changes required to deliver the target state.
- Build change and adoption into transformation programs from inception rather than treating it as a separate activity.
- Coach senior leaders and transformation teams to strengthen execution discipline, accountability and transformation capability.
Who You Are•
15+ years of executive experience across enterprise transformation, management consulting, strategy, commercial transformation, operations or related leadership roles.
• Significant experience in a
leading consulting, advisory or professional services environment, combined ideally with senior industry or operational transformation experience.
• Proven track record of leading
complex, high-stakes transformations at enterprise scale and delivering measurable, sustained business results.
• Strong experience in
Go-to-Market, commercial, sales, growth or customer-facing transformation, with a clear understanding of the drivers of revenue, margin, productivity and customer value.
• Deep end-to-end transformation experience, including
strategy, financial planning, operating model design, organizational transformation, execution governance, change and value realization.
• Demonstrated experience driving
growth, commercial optimization, efficiency, organizational redesign and performance improvement.
• Proven ability to advise, influence and challenge
C-suite executives and senior leadership teams on complex strategic and transformation decisions.
Being YouDiversity is a whole lot more than what we look like or where we come from, it's how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we're not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you - and everyone next to you - the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That's the Kyndryl Way.
What You Can ExpectWith state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter - wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.
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