Vice President, Growth & Sales

New Charter Technologies LLC

$150K — $180K *
Enterprise Technology
11 - 15 years of experience
Job Overview by Ladders

Qualifications

  • 15+ years of commercial and business leadership experience in a technology context.
  • Leadership experience in IT services or technology solutions organizations (VAR, managed services).
  • Track record leading sales for businesses in the $25M-$100M range or comparable.
  • Proven ability to deliver sustained, above-market growth.
  • Understanding of managed-services and recurring-revenue models focused on SMB/lower mid-market.

Responsibilities

  • Collaborate with the New Charter CRO on growth-related sales programs and tools.
  • Partner on strategic planning, pricing, customer experience, and budget management.
  • Develop and execute the company's comprehensive growth strategy, including pipeline and forecasting.
  • Build a scalable sales organization to achieve consistent organic growth.
  • Lead the transition to recurring revenue models with the service leadership team.
  • Enhance customer relationships through structured account management and cross-selling.
  • Oversee expansion into new geographic markets, starting with Tennessee.

Benefits

  • Significant opportunity for professional growth and broader responsibilities with exceptional performance.
  • Leadership role that impacts the company's direction and success.
  • Part of an executive leadership team influencing strategic planning and decision-making.
Full Job Description
The Vice President of Growth & Sales will lead the next stage of commercial growth for a $45 million technology solutions and services provider serving primarily lower mid-market organizations. Reporting to the President, the VP will build the commercial engine needed to evolve the company from a primarily regional, resale-led provider into a growing, services-led technology partner with increasing recurring revenue, stronger margins, deeper customer relationships, and a broader geographic presence. This is a senior executive role with significant opportunity for growth; exceptional performance and demonstrated enterprise leadership could create opportunities for broader responsibility over time. Primary Responsibilities • Collaborate directly with the New Charter CRO on portfolio-wide sales programs, tools, and playbooks relevant to the company's growth strategy. • Partner with leadership on services strategy, pricing, customer experience, strategic planning, budgeting, and market-expansion opportunities. • Responsible for the development and execution of the company's growth strategy, including sales, pipeline, and forecasting. • Build a disciplined, scalable sales organization capable of consistently delivering above-market organic growth. • Lead the shift toward recurring and contracted revenue, partnering with the President and service leadership on packaging, pricing, and positioning of recurring offerings. • Grow existing customer relationships through structured account planning, segmentation, and cross-selling. • Lead geographic expansion into new markets across Tennessee and, over time, the broader Southeast. • Develop, and lead high-performing sales leaders and sales professionals. • Partner with marketing on measurable demand generation, and with service and operations leadership to ensure commitments align with delivery capacity. • Participate as a member of the executive leadership team in strategic planning, budgeting, and organizational development. • Provide the President and ownership with transparent reporting, reliable forecasting, and market intelligence. • Maintain clear accountability for the Sales and Growth organization while contributing to local and enterprise-level planning and decision-making. Skills & Experience • 15+ years of progressively responsible commercial and business leadership experience. • Significant leadership experience in a technology solutions or services organization (IT services, managed services, VAR, or systems integration). • Experience leading sales for a $25M–$100M+ business or comparable business unit. • Demonstrated success generating sustained, above-market organic growth. • Experience selling both hardware/software solutions and technology services, including transitioning customers toward recurring-revenue relationships. • Strong understanding of managed-services and recurring-revenue business models. • Experience selling to SMB and lower mid-market organizations. • Demonstrated ability to grow existing accounts as well as acquire new customers. • Experience building and managing high-performing sales organizations. • Strong command of pipeline management, forecasting, sales methodology, compensation, and commercial analytics. • Experience entering and developing new geographic markets. • Strong financial acumen, including gross profit, EBITDA, cash flow, and customer economics. • Demonstrated ability to work effectively across sales, operations, service delivery, and finance. • Experience with acquisitions, private-equity-backed organizations, or businesses undergoing transformation is a plus.

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