JP Morgan Chase & Co.

Vice President, Fraud Testing Delivery Manager

JP Morgan Chase & Co.$130K — $180K *
Plano, TX 75025In-Person
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience leading user acceptance testing in regulated environments
  • Strong understanding of fraud risk and financial services operations
  • Ability to lead cross-functional teams with significant business impact
  • Deep knowledge of testing methodologies and quality assurance practices
  • Excellent leadership and stakeholder management skills
  • Bachelor’s degree in a relevant field

Responsibilities

  • Lead end-to-end user acceptance testing strategy and delivery for fraud rules
  • Create and maintain comprehensive test plans and execution approaches
  • Drive defect triage and coordination of remediation efforts
  • Provide delivery leadership for complex, technology-enabled initiatives
  • Partner with various stakeholders to align testing scope and outcomes
  • Establish and enhance testing standards and quality reporting
  • Lead production readiness decisions to ensure controlled implementations
  • Identify process improvements and implement automation solutions

Benefits

  • Opportunities for professional development and coaching
  • Collaborative work environment with senior stakeholders
  • Impactful role within a high-stakes fraud prevention team
  • Potential for career advancement within the Fraud Product organization
  • Engagement with innovative risk management practices
Full Job Description
JOB DESCRIPTION

Joining our Fraud Product organization gives you the opportunity to lead high-impact testing work at scale while building modern, innovative delivery practices. You’ll partner with senior stakeholders and develop a team that helps strengthen customer trust and outcomes.

As a Fraud Testing Delivery Manager in Fraud Product, you lead end-to-end User Acceptance Testing (UAT) for fraud rule initiatives across a broad portfolio. You own testing strategy, execution, quality, and readiness decisions, balancing delivery pace with strong risk discipline in a highly controlled environment.

Job responsibilities
  • Lead end-to-end user acceptance testing strategy and delivery for fraud rule initiatives
  • Create and maintain test plans, test scenarios, execution approach, and readiness criteria
  • Drive defect triage, prioritization, remediation coordination, and retest execution
  • Provide delivery leadership for complex, technology-enabled initiatives across multiple platforms and channels
  • Partner with Product, Strategy, Technology, and Risk stakeholders to align testing scope, timelines, and outcomes
  • Establish and enhance testing standards, governance routines, and quality reporting
  • Own testing status, risk, and decision reporting to senior business and technology leaders
  • Lead production readiness decisions and ensure controlled implementation outcomes
  • Build team capability through coaching, performance management, and professional development
  • Identify and implement process improvements, automation, and agentic testing solutions to improve speed and coverage
  • Strengthen preventative controls by ensuring testing complies with internal and external risk requirements
Required qualifications, capabilities, and skills
  • 5+ years of experience leading user acceptance testing or business testing in complex, regulated environments
  • Demonstrated understanding of fraud risk, rules-based decisioning, or financial services operations
  • Proven ability to lead cross-functional delivery and execute against tight timelines with significant business impact
  • Deep knowledge of testing methodologies, defect management, and quality assurance practices
  • Strong leadership, communication, and stakeholder management skills
  • Bachelor’s degree
Preferred qualifications, capabilities, and skills
  • Experience supporting fraud rule development and deployment
  • Experience driving test automation initiatives to improve coverage and cycle time
  • Experience applying artificial intelligence or agent-enabled approaches to scale testing
  • Background working in highly governed or risk-sensitive environments

 

About JP Morgan Chase & Co.

JP Morgan Chase & Co. stands at the forefront of the global financial services industry. They offer an expansive array of products and services to a diverse clientele, including individuals, corporations, governments, and institutions. Ever since the merger of J.P. Morgan & Co. and Chase Manhattan Corporation in 2000, this industry-leading entity has become renowned for its comprehensive portfolio encompassing consumer and community banking, corporate and investment banking, commercial banking, as well as asset and wealth management. Headquartered in the vibrant city of New York, JP Morgan Chase & Co. boasts a formidable presence across over 100 countries worldwide.

Unveiling Employment Opportunities at JP Morgan Chase & Co.

Vacancies and Hiring Initiatives

JP Morgan Chase & Co. is continuously on the lookout for talented individuals eager to contribute to its legacy of excellence. The company's recruitment efforts are geared towards identifying candidates with the right blend of skills and qualifications to drive forward its various business segments. Whether you are a seasoned professional or a recent graduate, JP Morgan Chase offers a plethora of job openings across multiple disciplines.

High-Demand Positions

Among the myriad of roles, certain positions stand out for their attractive compensation packages and career advancement prospects. Notably, high-paying jobs at JP Morgan Chase & Co. include Relationship Manager, Branch Manager, and Software Engineer. These roles are critical to the firm's operations and offer lucrative opportunities for those with the requisite expertise.

Navigating the Job Market at JP Morgan Chase & Co.

Leveraging Job Portals and Job Alerts

For job seekers aiming to tap into the opportunities at JP Morgan Chase, staying updated through job portals and subscribing to job alerts is crucial. These tools can provide timely information about job openings, job fairs, and recruitment events, enabling candidates to apply promptly and prepare adequately for interviews.

Preparing Your Job Application

Your job application, comprising your resume and cover letter, is your ticket to securing an interview at JP Morgan Chase. Highlight your qualifications, skills, and experiences that align with the job listing, ensuring you stand out in the competitive job market.

Acing the Interview

Preparation is key to succeeding in your interview with JP Morgan Chase. Familiarize yourself with the company's business segments, values, and recent achievements. Demonstrating how your background and aspirations match the company's goals can significantly increase your chances of employment. A World of Job Opportunites in the Financial Services Industry JP Morgan Chase & Co. offers a world of job opportunities for those seeking to make their mark in the financial services industry. With competitive salaries, comprehensive benefits, and endless possibilities for growth, positions at JP Morgan Chase are highly coveted. By staying informed through job sites, tailoring your applications, and preparing thoroughly for interviews, you can enhance your prospects of joining the esteemed ranks of JP Morgan Chase employees. Explore the job board, seize the job opportunities, and embark on a rewarding career journey with one of the world's leading financial institutions.
Learn more about JP Morgan Chase & Co.
Size
661 employees
Market Cap
$384.5 billion
Industry
Net Income
$29.1 billion
Founded
1823
5 Year Trend
+0.7%
Revenue
$261.5 million
NASDAQ

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