Quest Diagnostics

Vice President, Esoteric Laboratory Operations - Chantilly, VA

Quest Diagnostics$150K — $200K *
Healthcare
8 - 10 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor’s degree in a scientific field; advanced degree preferred.
  • Required licensure as a Medical Laboratory Scientist (MLS) and California CLS licensure.
  • Over 10 years of leadership experience in multi-site laboratory operations.
  • Proven track record in overseeing complex laboratory operations at scale with a focus on quality and efficiency.
  • Expertise in operational excellence using Lean, Six Sigma, or similar methodologies.
  • Full responsibility for large-scale budgets, cost management, and financial performance.
  • Experience in leading organizational transitions and employee engagement during changes.

Responsibilities

  • Deliver industry-leading diagnostic insights through innovative lab operations.
  • Collaborate with commercial leadership to achieve business line goals.
  • Ownership of key business areas: Engagement, Quality, Delivery, Costs, and Innovation.
  • Execute service delivery commitments including testing and reporting.
  • Develop strategic business plans that enhance revenue and customer loyalty.
  • Collaborate on business issues such as competitive strategy and new business development.
  • Increase operational effectiveness and implement best-in-class processes.

Benefits

  • Work onsite in Chantilly, VA.
  • Be part of a high-performing team culture with open communication and creativity.
  • Opportunity to lead and influence significant laboratory operations.
Full Job Description
JOB DESCRIPTION

The Vice President, Esoteric Laboratory Operations – Chantilly, VA will have oversight for technical lab operations for units with approximately 1,000 employees.The successful candidate will be responsible through lab managers for the quality and timeliness of technical procedures, compliance, and the overall lab budget. The Executive Director will oversee testing menus that are beyond the routine, including Esoteric menus. The average number of accessions that are in this laboratory range from 45,000-55,000/day.

This position will be based onsite in Chantilly, VA.
 


JOB RESPONSIBILITIES
  • Provides industry leading diagnostic insights delivered in a reliable, timely, accurate, cost effective, and hassle-free manner, to enable better physician care, and provide patients with greater insight and understanding, through innovative operations from order entry to results delivery.

  • Partner with the commercial Vice President and business line leadership to deliver Commercial and business line goals.

  • Owner of key business pillars such as: Engagement / Quality / Delivery / Costs / Innovation.

  • Execute on service delivery commitments – testing, reporting and support.

  • Develop the strategic plan for the business, including a value proposition that will support revenue growth and increased customer loyalty; emphasis should be on service portfolio prioritization and optimization, determining where to invest, based on customer feedback, to maximize the profitable growth of the business.

  • Work closely with cross-functional leaders on critical business issues such as competitive positioning and competitive strategy; merger and acquisition activity; new business development; and other initiatives to drive increased revenue growth.

  • Increase operational effectiveness, discipline, productivity and bottom-line results, by implementing best-in-class processes and metrics while at the same time driving a culture of strong medical quality and service metrics.

  • Analyze operating results and their principal components relative to established objectives.

  • Ensure the soundness of the business’ financial structure; take appropriate steps for corrective action as required; and communicate these steps and results to the executive team as appropriate.

  • Establish and communicate a clear vision for the business to customers, external partners, and employees, enhancing the company’s credibility.

  • Drive a high-performing team culture, and foster an environment which stimulates open communication, creativity and imagination, and a team spirit to solving problems and identifying/capturing new business opportunities.
     


JOB QUALIFICATIONS
  • A Bachelor’s degree in a scientific or related field is required. An advanced degree is preferred. 

  • Licensure as a Medical Laboratory Scientist (MLS) is required.  California CLS licensure is also required. 

  • A minimum of 10 years of multi-site laboratory operations leadership and a proven record of success overseeing 

    complex laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT) 

    and efficiency metrics. 

  • Large-scale laboratory operations leadership: Proven success overseeing complex, distributed laboratory operations at scale, with responsibility for delivering against quality, turnaround time (TAT), and efficiency metrics.

  • Operational Excellence and Lean Transformation: Demonstrated expertise in leading process optimization, waste reduction, and efficiency improvement using Lean, Six Sigma, or similar methodologies across end-to-end value streams.

  • P&L and Financial Ownership: Full accountability for large-scale operational budgets, including cost management, strategic investment decisions, and financial performance improvement.

  • Organizational Transition & Change Leadership: Led major site transitions, including consolidations, facility closures, greenfield/brownfield launches, or network reorganization, ensuring continuity and employee engagement.

  • Mergers, Acquisitions, and Strategic Integration: Involvement in M&A due diligence, integration planning, and/or strategic partnerships with experience balancing technical, operational, and commercial considerations.

  • KPI-Driven Performance Management: Track record of delivering on key operational KPIs (e.g., <

About Quest Diagnostics

Celera is a healthcare business that uses knowledge of human variability to provide new tests and services to personalize disease management. Their Products business develops and manufactures molecular diagnostic products that are used by hospitals and other clinical laboratories to detect, characterize, monitor and select treatment for disease. They have a distribution agreement with Abbott, through which they develop and commercialize a wide range of molecular diagnostic products, with Abbott serving as the distribution partner.

Quest Diagnostics Careers

Joining Quest Diagnostics means becoming part of a team committed to everyday excellence and innovation in health. As a leading provider of diagnostic insights, Quest Diagnostics offers unparalleled job opportunities in the medical and scientific sectors, making it an ideal place for professionals seeking growth and development in their careers.

Work You’ll Do

At Quest Diagnostics, you will contribute to a culture that values integrity and accountability, where your work significantly impacts patient health and community well-being. Our diverse team of professionals leverages cutting-edge technology and data to lead advancements in diagnostics and healthcare solutions.

Explore Career Opportunities

Whether you're looking for a position in the lab, a leadership role, or a support function, Quest Diagnostics provides a breadth of opportunities. Our commitment to professional growth includes robust training programs and opportunities for advancement, ensuring that every employee can thrive professionally.

Innovate with Us

Join a team where innovation is at the heart of what we do. At Quest Diagnostics, your skills in science, technology, and beyond can help drive transformation in healthcare services. Our collaborative environment encourages creativity and out-of-the-box thinking to improve patient outcomes and streamline processes.

Internship and Employment Opportunities

Start your career path with Quest Diagnostics through our internship programs or full-time employment opportunities. We are committed to hiring talented individuals who are passionate about building a rewarding career in healthcare. Our internships provide a solid foundation in industry-specific skills and networking opportunities, setting the stage for a successful career.

Benefits and Culture

Quest Diagnostics is dedicated to fostering a workplace where diversity and inclusion are embedded in our DNA. From competitive benefits and wellness programs to diversity training and flexible work arrangements, we ensure our employees have what they need to succeed both professionally and personally.

Leadership and Development

We believe in nurturing leadership skills at every level of the organization. Quest Diagnostics offers various leadership programs designed to help you grow as an influential professional. With continuous learning and development, you can expand your expertise and take on new challenges.

Join Our Team

Search open positions that match your skills and interests. At Quest Diagnostics, we look for driven, curious, and innovative team players who are ready to make a difference. Explore the many facets of our business, from scientific research to client services, and find where you can make your mark.

Stay Connected

Keep up to date with career tips, industry insights, and the latest innovations at Quest Diagnostics. Our careers blog offers valuable information to help you navigate your professional journey effectively.

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Customize your subscription to receive job alerts and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities waiting for you at Quest Diagnostics. At Quest Diagnostics, every role has an impact. Embark on your career journey with us and transform the landscape of healthcare through the power of insight.
Learn more about Quest Diagnostics
Size
40,000 employees
Market Cap
$17.8 billion
Industry
Net Income
$1.4 billion
Founded
1959
5 Year Trend
+7.5%
Revenue
$9.4 billion
NASDAQ

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