Vice President - Enterprise Fraud Management

Randolph-Brooks Federal Credit Union (RBFCU)

$150K — $180K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or 9 years of relevant experience
  • 5+ years in a financial institution
  • 5+ years in a supervisory/management role
  • Willingness to commute to Live Oak, TX
  • Proficiency in PC and office software
  • Strong interpersonal and communication skills
  • Pursuit of Certified Fraud Examiner (CFE) designation

Responsibilities

  • Own and oversee RBFCU's fraud risk strategy
  • Advise leadership on fraud risk exposure and program effectiveness
  • Lead the Enterprise Fraud Management department
  • Coordinate cross-functional efforts to manage fraud risks
  • Anticipate and adapt to emerging fraud trends and technologies
  • Evaluate fraud risk for strategic business decisions
  • Serve as sponsor for regulatory examinations and audits

Benefits

  • Hybrid work arrangement
  • Opportunities for professional development
  • Dynamic work environment
  • Engagement with industry groups and law enforcement
  • Supportive culture focused on team performance
Full Job Description
Job Description and Requirements

The Vice President (VP) of Enterprise Fraud Management role demands a visionary and results-oriented individual with deep expertise in fraud risk management, data analytics, and the ability to inspire and motivate a high-performing team. This VP will lead RBFCU's comprehensive fraud defense strategy, overseeing all aspects of prevention, detection, investigation, and loss mitigation. In addition this VP will drive a culture of proactive risk management and champion the use of data analytics and cutting-edge technology to safeguard member assets, minimize financial loss, and protect the credit union's reputation.

This position is for our ASC location, (main campus) located at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233.

Essential Functions and Responsibilities:

  • Own, establish and provide executive oversight to RBFCU's fraud risk strategy, ensuring alignment with organizational objectives, risk appetite, and member service commitments.
  • Advise senior leadership, Board Committees, and the Board of Directors on fraud risk exposure, emerging threats, and program effectiveness.
  • Lead the Enterprise Fraud Management department, establishing policies, controls, and mitigation strategies to combat fraud and reputation risk.
  • Foster cross-functional accountability and coordination to proactively identify, assess, and mitigate fraud risk and achieve collective goals.
  • Anticipate changes in fraud trends, technologies, and criminal behavior, ensuring RBFCU remains adaptive and ahead of emerging risks.
  • Develop strategic business decisions by evaluating fraud risk implications and recommending effective mitigation approaches.
  • Serve as the executive sponsor and primary point of accountability for fraud-related regulatory examinations, audits, and remediation efforts.
  • Ensure compliance with applicable laws and regulations while advancing fraud strategies that reflect industry best-practices.
  • Represent RBFCU within industry groups, law enforcement partnerships, and professional forums.
  • Establish fraud risk tolerances, key risk indicators, and performance metrics to measure program effectiveness.
  • Own the Enterprise Fraud Management budget and resource strategy, ensuring effective allocation of personnel, technology, and vendor investments while balancing member experience, risk mitigation, and organizational objectives.
  • Build and develop a high performing team of managers, driving a culture of proactive risk management and safeguarding member assets.
  • Provide executive sponsorship and approval for enterprise fraud investments, strategic initiatives, and third-party partnerships, ensuring alignment with organizational risk strategy and long-term business objectives.
  • All other duties as assigned (note: essential functions and responsibilities may change, or new ones may be assigned at any time with or without notice).


Requirements:

  • Bachelors degree or nine years' job related work experience in lieu of Bachelors degree
  • Minimum of five years of Financial Institution experience
  • Minimum of five years of supervisory/management experience
  • Must be able/willing to commute to the work location at: 1 Ikea-RBFCU Pkwy, Live Oak, TX 78233, hybrid schedule
  • Type and 10-key by touch. Proficient in utilizing PC, software, and other office equipment
  • Excellent interpersonal and communication skills
  • Accumulate required education and/or professional experience needed to become a Certified Fraud Examiner (CFE)


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